We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

In November 2019 I ended up homeless. My friend paid for my unit over the phone. These guys were…read moreamazing and I never forgot their kindness since I got back on my feet after surviving some of the darkest months of my life. 5+ years later and under more positive circumstances, I find myself needing a short term storage solution and they were who came to mind. I'll be calling in the morning to see if they're able to accommodate my needs and if so I'll happily give them my business...again.

Very helpful staff. Clean, secure facility with easy access and convenient hours. I need 85…read morecharacters so Booga booga booga!

THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

In and out in five minutes and the lady running this place is a gem. Thank you!…read more She also must have a CDL for that dumpy truck in the back

We have stored several boats at this facility for several years. Our boats are always safe and the…read moreowner is awesome. We've recommended this storage to several friends over the years and only have great things to say! Highly recommend if you're looking for a safe place to store your boats or RVs in Henderson.

I was looking to store my RV there. Talked to Laird and he stated to me he was repaving his lot and…read moredidn't have anything available until it was done, asked me to contact him in a month. Well called backed and no answer, left voicemails he never returned. Perhaps for the better, after reading some of the reviews about thefts happening there. I'll look somewhere else!

I always, smile every time I deal with Jennifer Blake the manager & administrator…read more of Stor-It Mini Warehouse. She is always so helpful & pleasant. She is professional & looks after our storage needs. Highly recommend going to this location in Las Vegas .Excellent customer service, call or give her a visit!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

Great storage company. Owners run this place very well. Always clean. No surprise rate hikes. No…read morebait & switch tactics. They may run a little more to start but they have fair pricing. I've done a lot of storage thru the years and other places advertised a low rate to start but quickly jack your monthly rate extra high to recoup any savings.

I have had the pleasure of using Green Valley Storage on Lake Mead Parkway for some personal…read morebelongings. Sahara and Alberto have made me feel like Family. Always greeting me with a smile and asking if there is anything they can do for me. I loved the way they decorated the Facility over the Holidays. My kids always asked to drive by so they could see the beautiful display. My Storage Unit has never had a problem with break-ins or vandalism. I am sure this is because of Sahara and Alberto's constant presence. I highly recommend Green Valley Storage to anyone needing a Storage Facility.

I have had a storage unit at this facility for over 5 years. Kelly and Adam are…read more the best by far that I have had the pleasure of doing business with. Kelly is professional and promptly answers the phone when I call. Kelly and Adam have been more than helpful to me and offer the services and answers as advertised every time. Thank you.

Great storage facility except for a couple of issues: They are almost impossible to get in touch…read morewith if an issue arises, and the price increased dramatically in less than 1 year (over 13%, talk about inflation!).

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

SCAM ALERT!! Do NOT rent from this place. They will bill you for U-Haul insurance and claim it's…read moremandatory even when U-Haul was contacted and said it was not. We declined insurance and they charged us anyway. U-Haul customer service was contacted and the situation escalated. Rude, poorly trained staff member. Avoid this place at all cost. Plenty of other options to choose from. UPDATE: A refund for the fraudulent charge was issued, however not a peep to apologize for poor business practices. The review shall remain as is.