THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

In and out in five minutes and the lady running this place is a gem. Thank you!…read more She also must have a CDL for that dumpy truck in the back

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Donna is outstanding and very helpful, great people. Definitely would recommend this location as…read moreit's easy to get to and always clean. Only negative is that gates open at 7am and close at 9pm.

In November 2019 I ended up homeless. My friend paid for my unit over the phone. These guys were…read moreamazing and I never forgot their kindness since I got back on my feet after surviving some of the darkest months of my life. 5+ years later and under more positive circumstances, I find myself needing a short term storage solution and they were who came to mind. I'll be calling in the morning to see if they're able to accommodate my needs and if so I'll happily give them my business...again.

Very helpful staff. Clean, secure facility with easy access and convenient hours. I need 85…read morecharacters so Booga booga booga!

We have stored several boats at this facility for several years. Our boats are always safe and the…read moreowner is awesome. We've recommended this storage to several friends over the years and only have great things to say! Highly recommend if you're looking for a safe place to store your boats or RVs in Henderson.

I was looking to store my RV there. Talked to Laird and he stated to me he was repaving his lot and…read moredidn't have anything available until it was done, asked me to contact him in a month. Well called backed and no answer, left voicemails he never returned. Perhaps for the better, after reading some of the reviews about thefts happening there. I'll look somewhere else!

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

If I could give this a negative rating, I would. My mother has been renting with this facility for…read more2 years with zero late payments or customer issues. The staff dropped the ball on a transfer that was requested. My mom and I followed up twice on the request with no instructions from the employees on how to move forward, just verbal confirmations (our mistake). By the time it got to the new manager, Virginia, the situation was handled with attitude, frustration, and unprofessionalism. I am questioning her qualifications as a "manager", as she cannot deal with customers and solve the issues of her staff. Be careful, as Virginia is capable of twisting conversations to her corporate office to get her way at the expense of a good customer. We are happy to be cutting ties here. I DO NOT recommend spending your money here.

Greg and Gerlyn B. Resident Managers are the best. So kind…read moreand accomodating. They would go out of their way to be sure to notify me anything regarding my bill or the safety o my unit.

Awesome customer service! Talked to 3 different people and all were so helpful and kind. Returning…read moremy U-Haul was simple and quick, I even forgot to return my utility dolly and instead of being short with me they were understanding and let me return it without incident. Super recommend!

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

SCAM ALERT!! Do NOT rent from this place. They will bill you for U-Haul insurance and claim it's…read moremandatory even when U-Haul was contacted and said it was not. We declined insurance and they charged us anyway. U-Haul customer service was contacted and the situation escalated. Rude, poorly trained staff member. Avoid this place at all cost. Plenty of other options to choose from. UPDATE: A refund for the fraudulent charge was issued, however not a peep to apologize for poor business practices. The review shall remain as is.

My church has had a unit at this facility for years. The staff is always pleasant. The facility is…read morealways clean. The prices are reasonable and it's in a great neighborhood. If you're needing storage, don't know further.

Very friendly and knowledgeable staff, explained everything clearly. I would highly recommend this…read moreplace.

All done and have been here for at least a couple of years! We have always felt safe and my husband…read morelikes interacting with the staff, most recently Pam, who helped with the move-out. She was kind and understanding and allowed us to schedule the FREE moving truck a few times. We highly recommend this storage facility because of friendly staff, clean facility and restrooms, convenience, nice covered area to park while loading, free moving truck with flexible scheduling, and climate controlled units. If we ever have another storage need, Morningstar is first on our list!! Thank you!!

I rented a storage shed-10 x 10 for my items recently as I was moving in with my husband and…read morefamily. Joy works in the front office with another co-worker and both are very friendly, helpful and understanding. Joy gave me a tour, explained everything with important details and started the rental process. Her coworker completed it the next day as Joy was off and I purchased the rental insurance for $12.00 a month and I paid a prorated rent for the rest of April plus a onetime account set up fee of $29.00. The next day my family and I moved my belongings in. We reserved their truck from 9:00-12:00, but called to request an extension of two additional hours. Joy upon greeting me at the storage facility, told me we could have the truck until 4:00 or 5:00 pm as there wasn't anyone else requesting it. The facility is nice, new and clean. The units are indoors and heated or cooled depending on the season. I recommend Morningstar Storage. I am a satisfied customer!

I've almost never reviewed any business on Yelp. They have to be REALLY bad, or REALLY REALLY GOOD,…read morefor me to feel inspired to do so. All Storage Seven Hills is the latter. In every possible way a business can excel, they do, from customer service to general security to vehicle rental. Superb in evey way. As another reviewer said - "A diamond in the Seven Hills."

This was the closest storage to our home. We were able to get a unit that is easy to access and…read moreindoors with AC. Ronda is the BIGGEST SWEETHEART! I can not say kind enough words about her. She made the process simple & easy. She provides cold waters & some snacks during business hours for customers while we're moving everything. The unit was clean. We have seen no pests. Overall enjoyable experience! Would highly recommend to anyone.