Logan is always very helpful. Have 2 unit, but wanted to pay each unit from a different account…read more Didn't know if I set it up OK on the portal, so asked Logan to review. He reviewed everything for me and found that it would not have received monthly invoice, so he fixed it for me. He always gives great customer service. This next comment is not about Logan, but about the Portal. When you first Login to the portal you can see both units. Once you transfer to the unit to make payment or changes, you can not go back to the Main screen to select the 2nd unit. You have to select "HOME", which logs you off. So you have to Login again to make payments / changes to the second unit. Very Poor website design, not friendly if you have more than one unit.

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

I just want to thank all the people that work at the Cactus Storage one. I've been there for over a…read moreyear and had nothing but kindness and professional feedback every time I needed it. It was a pleasure using this facility and I would suggested for anyone that people are so nice and very helpful. Love to all you guys. Oh much love to Sherry always going over and beyond for me. Take care of yourself, girl.

Do no use this place! Horrible service. I returned my rental at 10:30am and wasn't checked as…read moredropped off until 3:30pm. That made me get charged an extra day. Manager seem like she didn't care of their other mangers doing shady things like this. Wonder how many other ppl got overcharged. STAY AWAY. Manager says they didn't change or delay the drop off time. That's bull!!! Check your cameras and see what time it was dropped off! Five hours earlier than what you guys recorded in your system. Stop trying to cover up your shady work!!

I have been using Stor-It Mini warehouse for many years &…read moream grateful to have as current administrator Jennifer Blake. Jennifer has been a blessing, living in Hawaii, her communication has been above & beyond. Always letting me know what's going on pertaining to my RV storage needs. The value in service she provides is priceless! You have storage needs, call Stor-It mini warehouse& Jennifer! You'll be happy you did!

I will never recommend this store it to anyone, I have my unit now since 2020 and have used the…read moregarbage disposal since then for little trash. Today I had an argument with the managers believe her name is Jennifer. She told I'm allowed at all to throw away thrash at garbage disposal that I have to throw away my thrash elsewhere. She was not nice at all the customer service was not good. I asked for the corporates number to make a complaint but she refused to give it away and told me they'll call me instead. We were arguing back & forth. I never had a bad experience with the past manager except her. She should be fired and if any corporate is reading this my name is Maria.my unit number in 1035C. You can reach me 610 909 3454. Whoever read this I will not recommend this facility is poor service!

I had my storage here for about a year, the manager (Eric I believe is his name) went above and…read morebeyond upon moving out when the light right in front of my unit was out. The facility is clean and secure. I didn't find but maybe 3 bugs while unpacking, there's tons of security cameras the facility is nice.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

Fast response & sign up was easy! Very prompt and knowledgeable! Great service! Knowing your…read morestorage is also alarmed is feels safe!

What a dynamic team of customer service representatives at the Sandy Ridge site. Laura, Katelyn,…read moreand Tasha, provided me with the best service. As a new Henderson 80-year-old resident who was recovering from a disastrous move, these service reps help me with my storage needs in a premier fashion. These ladies helped to relive my stress by their efficiency and effectiveness. Thank you so much.

They often raise their prices. I wish I had read the reviews prior to getting a unit here.read more

Exceptional Service Experience at Storage One…read more I recently had the pleasure of experiencing outstanding service at Storage One, and I am compelled to share my positive feedback regarding the exceptional assistance I received from one of their employees and I am delighted to share my positive experience with this storage facility. The location of Storage One is incredibly convenient. The facility is easily accessible, making it a breeze to get in and out. Whether I needed to drop off items or retrieve them, the proximity and accessibility of Storage One played a significant role in enhancing the overall convenience of my storage experience. Security is a top priority for me when it comes to storing my belongings, and Storage One exceeded my expectations in this regard. The facility is equipped with security measures that provided me with peace of mind. The well-lit premises, surveillance cameras, and secure access control system all contributed to creating a safe environment for my stored items. Knowing that my belongings were in a secure facility added an extra layer of confidence to my storage decision. The convenience of access was another standout feature of my experience with Storage One. The facility offers flexible access hours, allowing me to retrieve or store items at a time that suited my schedule. This flexibility made the entire process exceptionally convenient and accommodated my evolving storage needs seamlessly. From the moment I walked into the facility, I was greeted with a warm and friendly welcome. However, one individual truly stood out in terms of their dedication, professionalism, and customer-centric approach. I had the pleasure of working closely with Sue Chavez, and their commitment to ensuring a seamless and stress-free experience was truly commendable. Sue went above and beyond in addressing all of my inquiries and concerns. They demonstrated an impressive knowledge of the facility's offerings and provided valuable insights to help me choose the most suitable storage solution for my needs. What impressed me the most was their genuine interest in ensuring that I felt confident and satisfied with my decision. In addition to their expertise, Sue exhibited excellent communication skills. They explained the rental process in a clear and concise manner, leaving no room for ambiguity. This level of transparency and clarity instilled a sense of trust and reassurance, making the entire process remarkably efficient. Furthermore, Sue showcased a high level of patience and professionalism when addressing my specific requirements. They took the time to understand my storage needs and offered tailored solutions that perfectly aligned with my preferences. Their attention to detail and commitment to customer satisfaction were evident throughout our interaction. I believe that exceptional service should be acknowledged and celebrated, and it is with great pleasure that I express my gratitude to Sue for their outstanding contributions. Their dedication to delivering an exceptional customer experience has undoubtedly left a lasting positive impression on me. In conclusion, my experience with Storage One, and particularly with Sue, surpassed my expectations. I wholeheartedly recommend Storage One to anyone seeking reliable and customer-focused storage solutions. Please extend my sincere appreciation to Suefor their exemplary service, which undoubtedly reflects positively on your organization.Storage One has proven to be an exceptional storage solution that combines accessibility, security, cleanliness, and convenient access. I highly recommend Storage One to anyone in need of a reliable and customer-oriented storage facility. My experience with Storage One has been nothing short of excellent, and I appreciate the peace of mind that comes with storing my belongings in such a well-managed and accessible facility. Thank you for providing such a high standard of service, and I look forward to continuing my positive relationship with Storage One.

Great customer service. Very friendly. Prices were great. Pickup and delivery were very smooth…read more Locally owned and operated.

About a month and a half ago I contacted Units for my short term storage needs. Over the phone they…read moreexplained everything and all the cost involved. It was very economical and I loved having the 2 units dropped off at my house. This was only supposed to be for 1 month while I had my floors done. However I have decided to keep them for the time being to facilitate more work in my house. Thanks for the quick and precise placement of my storage units. I will continue to use them and highly recommend them to anyone needing storage. Thanks again guys.

Very efficient service, found what we needed!!!!!!…read more We got a pretty good price. Nice and great customer service. Thank u:))

So far everything has been great. Ron was helpful in getting everything going. He explained…read moreeverything and answered all of my questions regarding the facilities and what to expect w/r/t billing and paperwork. He was a genuinely helpful guy. The process was quick and painless. Overall, a pleasant experience. I look forward to storing my things here for quite a while.