I feel the need to update my review based on my recent experience with this facility. I returned a…read morefew weeks ago, slightly later than I had planned but was anxious to get the papers signed and move forward. To my dismay I was told that Kayley, the pleasant young lady I had dealt with previous, who I must say was the reason I chose storage mart over the others, had "chosen to move on".... Well come to find out she had not "chosen" to move on, She was Infact dismissed and it's my understanding that her dismissal was for a ridiculous minor infraction. So, in light of the latest experience I'm reducing my rating. My previous review was employee specific not a reflection of the business itself. I hope Kayley has moved on to a facility that actually appreciates her and what she will bring to their team.

I used this facility for 3 years. In the fall of 2018, my unit was burglarized and nearly…read moreeverything I owned was stolen. The management was not cooperative in helping me to solve the crime and get my belongings back. I escalated my communication to company executives and my emails went unresponded to. Their website claims you are in a safe facility, but when I was burglarized​, they claimed that they had no video, dismissed me, and suggested that I or someone I know had something to with it. If I had any idea that I would be treated with such disrespect and lack of concern, I would never have used this facility.

They were great, very friendly and everything was what I expected. Even allowed us to move in a…read morefew days earlier. Clean and so far so good.

i love the way they work 2 find the right unit.. i would…read moregive 5 stars but they wont give a refusal period or refund..first payment is nonrefundable

After 3 months the rent jumped 30% and then when you go to talk to anyone at the front office, they…read moretend to disappear when they see someone coming towards the doors. The AC does not seem to ever be on. When you try to talk to anyone even on the phone its a giant run around

Do not rent here. After about 6 months, they dramatically (90%) raise the cost of your unit - so…read moredon't rent here long term. There are way cheaper units nearby. The office is rarely staffed, so make sure you have the app and have access yourself. The AC units don't feel like they are climate controlled, and the doors are constantly left open with no one nearby.

This facility is a top notch, family run business. Everything is spotless, from the insides of the…read moreunits to the facility itself. Any problems are dealt with personally by the owners quickly and simply. Located just down the road from the intersection of 50-Hwy and 291 SB, it's easy access for the communities in Greenwood, Raytown, and Lees Summit alike. Their rates are reasonable, too, as my large unit costs just about 100$ a month. The owners are easy to reach, the security is as good as I've ever seen, the facility is 24-hour access, and the owners are willing to work with you on whatever issues may crop up. I can't say enough about this place; give them a call!

How amazing is it to work and be with people who actually are HERE in town. Not only do I know I…read morecan always get an owner when I call, but it is real community, so safe, so caring and so involved. Thank you for all your service and I hope others get to see how amazing you all are. Thank you for not being corporate owner and moreover being LOCAL.