Prices to high and continue to rise!!! And the leaks r…read moreterrible!! They will not cover damage. So be aware

Its gated, pin code entry, all surveillance cameras. And…read morestill got my storage broken into. I own a business and use this for storage. The manager "Deborah". Is in charge of this facility and has a staff living on premises for security and was still bypassed. They gave up on reviewing camera footage. Not only mine but several others. I quote "We dont investigate because it didn't happened to our property. And left it in "charge" of the police. Yet police are delayed on investigation because of their system being down for a month. This was May 27-31 2024. I will upload a picture of what I paying the first month and June 2024 even after this occurrence they still kept increased my monthly rate. Oh yes and they will delay submitting the insurance claim to the regional manager. Its just a fishy facility. Do not recommend.They give me inside job vibes just because of how they drop investigating the thefts. They literally have cameras everywhere! They show no concern to a paying customer. Every staff in here do not want to even work here and it shows. The most Negative vibes you will encounter. Ask how many thefts have happened thru out the year before renting and see if they tell you.

Place is very clean and well cared for. They have covered unloading and extra large elevators for…read moreunits on upper floors. The large moving carts are nice as well. The building is secured with a controlled access security system and lots of security cameras. The staff is friendly and helpful and you can tell they really care about their customers and the property.

AVOID…read more Unprofessional, cost over runs, poorly packed so all goods damaged... Writing this review so you can avoid being ripped off, messed around and heartbroken. Had the family heirlooms out for them, photographed, and itemized and got a bid... which they later viewed as an estimate--- they moved like snails, ran way over time for such a few items and it was not professionally packed. So when shipped 5 boxes- they arrived in fine condition but everything inside was broken or damaged.. heavy things were packed on top of fragile things. Many items - crystal and such were shattered and the company was not even apologetic and demanded the fees and invoked their .39 cent per pound default insurance as they did not offer more coverage. The cost of what could be repaired was $2500 dollars and we paid them $1900 on top and they gave us about 37.80 for repairs ! Decided to repack everything at additional cost as we had no choice as they would not repack or make good.

The guys were friendly and kind. They were careful with our things and never even bumped a wall…read more They did a great job with great attitudes!

DO NOT USE THIS COMPANY!!! Tim and a crew moved my…read morebelongings and two vehicles from KC to TX. Tim damaged one of my vehicles while unloading it off the U-Haul hitch. He identified the damage and said "I popped it (the bumper) back in. After texting multiple times over several weeks about how to file a claim and if he reached out to U-Haul he finally tells me they denied the claim. I got three bids and presented to Tim. I also authorized my employer to pay him the balance of the move trusting that as a Christian man he would do the right thing and pay for the repairs. Even after damaging my car, I gave them a few hundred dollars to treat themselves to a steak dinner. This is what I get for being nice!! Tim has given every excuse imaginable to delay paying for the damage to my vehicle. Likely because he doesn't want to pay or can't pay, regardless neither of these circumstances are my problem. He said that he would check with mechanics in KC!! I live in TX which is where the damages occured and where I will have a warranty on the repairs. I cannot help that repairs on my vehicle cost more in TX than they may cost in KC...again not my problem. I am taking legal action against this company and warning everyone about this company. If I were a man I'm sure he would treat this situation differently and frankly I probably would too. Anyways, he is full of crap DO NOT USE THIS COMPANY!!!!

Terrible, terrible, terrible. Inexperienced, late, slow, careless, clueless, and clearly not…read moreprofessional. Dealing with these movers was a nightmare. We have multiple pieces of valuable furniture that are damaged. The whole process was a headache and added unnecessary stress to our move. Open Door Movers should be shut down immediately to prevent any other victims of this obvious scam of a business.

Added some new lighting and cameras my belongings feel safe nice customer service alsoread more

They illegally sold my mothers unit after taking over the company and she was paying her bill! Not…read morelate! And the belongings are priceless family inheritance. As the auction sellers were notified by the company they too refuse to give her the sentimental priceless belongings. We dont care about the thousands in new furniture!

This place is infested with mice. I've only had the unit for 6 months and found mice droppings and…read moredamage all over. They will tell you there is nothing they can do about it. The storage fees have also increased every month with no notice. Do not store your things here

I have been a customer since right after they opened, and could not be happier. The facility is…read morenew, secure and the staff is great to work with! The prices are also very competitive with other storage locations in South Kansas City. If you need storage space, they are a great choice!

To A T moved my family on 10/18 and 10/19. Overall, we are very dissatisfied. They were several…read morehours late, so a one day move dragged into two. They left too many marks on the walls but that is pretty easily fixed. My main problem is they caused a huge scratch and several small dents on my refrigerator and not following through on opening a claim. On 10/19, they said they would be opening a claim and someone from the team would contact me. After two weeks, I contact them and get no answer for several days. After threatening to open a dispute with BBB, they replied to my text with excuses. Another week has gone by and they are not responding to my inquiries. I should have spent a little more money and gone with a reputable firm.

I was overwhelmed and stressed with my moving. They took care of it efficiently and professionally…read more If I need moving services, I will hire them again. Highly recommended.

I was calling for a friend. The friend needed furniture moved arounds the house. Another business…read morethat does not provide this service recommended this company. Mike called back in a timely manner, was courteous and professional. I gave him the contact information for my friend. I would recommend this business.

We moved from our home of 30+ years and hired Mike. He was excellent! He had a great team and a…read morewell organized plan. My husband and I literally sat and watched them pack up our house while we decided what to keep and what to toss. Easiest move ever! Highly recommended!