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Secure Moving & Storage

3.7 (20 reviews)
Closed • 7:00 am - 7:00 pm

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Review Highlights - Secure Moving & Storage

“Canaan and Kendall are the best movers EVER!”

Mentioned in 3 reviews

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Public Storage

Public Storage

(10 reviews)

no one answers the phones and they are never in the office. From sunrise to sunset. I have been…read moreby there this Sunday & Monday to no avail. A cat is there but the personnel IS NOT. The unit I had had water all over the floor. A lot of things got water damage.

Started at $120 per month and they keep raising it and now it is over $500 per month . They cannot…read morekeep a Property Manager or employees, so it makes it hard to talk to anyone in person when issues happen . They Raise the Rent and if you want the lower rate that they offer, you have to Rent a new one and move all your things out to the new one . Then you can get the Posted amount they offer . I have been there for over 10 years and this is how they treat their Customers ! Since Public Storage bought it , all they have done is Up the Rent of the units nonstop and offer lower prices to New customers Only ! So you have to move your things to a new unit AFTER you move out of the one your in so you can Rent a New one ! Ridiculous ! They will charge you all they can for as much as they can and Corporate will lie to you and not blink! I would NOT Recommend using them .... Before they bought it , they had one of the Nastiest people there I have ever come across . And I am in Customer Service . I HAD to give them a 1 star because it makes you give them at least a 1 Star in order to send the Review . How Desperate can they be for ratings ? That speaks for itself .....

Simply Self Storage - Raytown

Simply Self Storage - Raytown

(4 reviews)

Hey this is the perfect place if you want all the stuff you leave at this property stolen. After…read moretalking to the Raytown police, there have been multiple thefts at this location, due to the fact the gate often malfunctions and doesn't close. Therefore, leaving the place open season for the thieves to come take whatever they want. Over 20 reports of theft, in at least two different days including lockers, trailers and anything else the thief's want to steal since the management doesn't want to spend the money fixing their defective gate. And, even though the thefts are related to their defective equipment at Simply Steal My Stuff Whenever You Want Storage, the manager and owner feel they bear no responsibility. They want to say, We're cooperating with the police, but after talking to police, that doesn't seem to be the case. It's all about covering their ass. My advice, DO NOT EVER USE THIS PLACE!! (sp) Carrie, Kerrie or however you spell her name is a worthless individual and the owner, is a coward who hides behind her. Speaking of hiding, the day after it happened, Kerrie took the day off and left another employee to man the phones and deal with all the angry victims. What a stand up person that is...well actually another coward You've been warned

I just sent this to another person that was robbed at Simply Self Storage in Raytown on 350 hwy…read more send me a message if you have been robbed and want to do something about it, thanks J. Colvin My unit was broken into around 12/23/19 because of the broken gate and there have been many others (police are saying around 10) plus an RV... and they mentioned the trailers. I notified the property of the gate being broken on the night of the 22nd and they did nothing, a week later I realized my unit had been robbed and I lost around 10K in tools. The gate was left wide open 24 hrs. a day for over a week. I've sworn to not accept the measly 2K in insurance money and to try and contact the ppl that have been robbed. This is blatant negligence and they should be held responsible... my lawyer thinks there's a case and it would be much stronger if I can get some ppl gathered up.

U-Haul - Independence

U-Haul - Independence

(9 reviews)

I reserved a trailer several days in advance for a weekend event and was later contacted and asked…read moreto switch pickup locations. The first alternative offered was significantly farther (downtown Power & Light), which I declined. I was then given a closer option. Because of that experience, I proactively booked trailers for two upcoming weekends to avoid any issues--but I've already been contacted again and redirected to a different location (30th & Main). At this point, it feels like reservations are not being honored at the selected pickup location, even when booked in advance. For customers who rely on these rentals for scheduled events or business use, last-minute changes add unnecessary stress and logistical challenges. I understand that inventory can vary, but the pattern of being redirected after booking makes it difficult to plan with confidence. I would prefer clearer availability upfront or stronger guarantees that reserved equipment will be available at the chosen location.

We had a reservation for several weeks for a 26 foot truck. They never notified us and we just…read morehappened to check the reservation this morning and the truck is not there. We've talked to a handful of people and no one has a solution, they don't have a back up, and we're sitting here with a team of people to move with no truck. I would definitely not recommend making reservation with this company. Their customer service is awful.

Secure Moving & Storage - movers - Updated October 2026

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