Great service and location and price ! Will use again for college dorm storage , highly recommendread more

The customer service at this facility is fantastic! I have rented multiple units over six years and…read moreit is always a pleasure to work with the manager, Danny. The facility is clean, secure and easy to access.

Easy to rent online…read more First month was free and came to the facility on my move in day. Walked through agreement with the people at the desk. Facility itself was ok. A few bugs but nothing or after I came back to remove my items. Called a month before my move out, noted in my account and after I moved out was all set.

Drive all the way during store hours (2:30 on a Friday) and the door is locked. I call them and…read morewhoever answers tells me the manager just isn't there right now and says they'll contact the manager and call me to let me know when she might be there again. What kind of business is this? Three strikes you're out, on to the next.

Worst customer service. Says online and in the physical building they are renting box trucks for…read morefree if you have a storage unit. I call they say they aren't doing that during pandemic times. That I understand but when I mention they should change the signage on their site and at the building then the guy on the phone starts giving me a condescending speech as to how people will cough in the trucks and they "don't know how to clean them" like I don't know how covid has been spreading for a year now. (But rental companies do, weird.) But normally they do rent the trucks out so no signage will be changed. Right after he tells me they haven't rented out trucks for 9 months. Misleading signage for 9+ months make so much sense. The situation is more understandable in itself but the attitude this "manager" had is pretty poor for business.

This place was absolutely incredible to do business with! Christian and the whole team were crazy…read morehelpful. I never expected to be writing a review for a storage facility, but here I am! I only needed storage for a little over a month, and this place offered first month free. When I went in to settle up for the second month and close the unit, they pro-rated the second month for me. Can't recommend enough!

The two movers were amazing - Jose and Axel. They were quick and competent.The company tried to…read moreovercharge, but they adjusted it back after I talked with them.

I would have loved to give a better review but we paid more than twice as what we expected. We…read morecalled and got a quote over the phone. All the details of our move were explained to the woman who took our reservation. Two days prior to our move, a gentleman called to confirm and told us that he did not have " good notes" and we were then informed we would need another mover and more time as well as a 15% gas fee we weren't aware of, which increased our price. We weren't happy but at that point it was too late to try to find another company. We were able to negotiate dropping the gas fee as we were not told that originally. When it came time to pay, there were additional fees (ie supplies like tape and blankets) that were on the bill. Again, this was not disclosed when making the reservation though we asked. Now, we do have positive things to say. Our movers, Gideon and Fred, were AMAZING!! They asked questions, were careful, worked hard, and had great customer service. Honestly, those two were the highlight of our move. They did so much work for us and we can't thank them enough. We would hire those two to help me move any day!! My advice to anyone who is moving, ask lots of questions and ask for a quote in writing.

I have been an Extra Space storage customer for years. Most recently with the location on Tower and…read more40th as well as the location off M.L.K. Jr blvd & Ulster. I have trusted them with my items during a time of physical crisis and they have always done right by me. I am very grateful for Ms. Meredith the manager of multiple Extra Space Storage locations. She has shown me so much kindness and understanding. There are too few businesses owners like Meredith, who put people before politics or profits. And for that I will always be grateful

Excellent service. I've had a lot of storage units in my day and Madeline was friendly and…read moreexceptional with attitude and service. Would highly recommend.

I had a great experience at this U-Haul storage location. The General Manager Ben Holen and staff…read moretruly went above and beyond to help me get set up with a storage unit that fit my needs. Last year I had to move overseas came back 6 months later and they still continue to be so kind and generous. Everyone was so patient, and extremely helpful from start to finish. The GM stood out in particular--not only managing the location but actively working, moving, and helping customers directly. You don't see many general managers who stay that hands-on, constantly moving, helping, and going the extra mile like he does. The staff were also supportive and willing to assist in every way possible. Moving and organizing storage can be stressful, but they made the entire process feel smooth, easy, and well taken care of. I genuinely appreciated the level of service and care I received and would highly recommend this location to anyone needing storage. Thank you for all that you do it's much appreciated

I come here periodically throughout the year when I need to rent a trailer (usually to move a large…read morefurniture item). I've always found the staff to be very helpful, especially those who help to link up my SUV to the trailer and then unhook it upon return. I think this location is easy in and easy out, which I also like and appreciate. I've frequently done same day rentals with no problem. This is always the location I select when picking up a trailer (except on the rare occasion the size I need is only available at another location).

Denver Door-to-Door Movers was once again my choice to pick up furniture from Castle Rock and to…read moredeliver it to my address in Aurora. Scheduling this job with Bushra was very straightforward. Moving crew Ian and Larry kept me abreast of their ETAs to the pick-up and delivery points and were very careful bringing furniture into the house. Very professional and efficient outfit.

Bad choices were made. When on earth do you put very heavy things on lighter objects, while not…read moreusing moving blankets or protection? It was a simple move into storage. Upon re-entering the storage unit at a later date, we found so many things broken, scratched and dented. They were completely careless with our things. In fact, instead of throwing away their energy drink cans, they stuffed them behind our furniture in the unit. We did our best to work with management in a professional and reasonable manner, providing evidence and only got ignored. Satisfaction IS NOT GUARANTEED. I am left with a loss. Stay clear and choose someone else.