I spoke to Brittany who is the manager of Storage Sense in Lancaster and Burnham PA. She is very nasty has an attitude that is so unprofessional for a business. I keep getting charged more and more late phase and I never signed an agreement so this is illegal. My payment is supposed to be $265 a month and I'm a month late and now it's at $703. Explain to me how it is so much money with all these late fees that they keep charging me. I asked to speak to a general manager. They will not give me that information. That is unprofessional. I am a customer. I am a customer that has been with the storage unit for a year now and being overcharged never signed agreement stating the New fees so that's illegal. I do have a lawyer now and I am suing them. Do not use the storage unit ever they will screw you over. They are not empathetic. They are a terrible terrible company. read more