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    U Haul

    3.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

    Services - U Haul

    Self storage

    Trailer rental

    Truck rental

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    9 months ago

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    11 months ago

    Worst customer service ever!!!! Three people sitting on the butts and nobody helped us....just kept saying " You have to use the app."

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    Mt Everest Moving

    Mt Everest Moving

    5.0
    (12 reviews)

    The team from Mt. Everest were extremely professional & courteous! Within 2 hours, they were able…read moreto disassemble, thoroughly, carefully wrap & load, then deliver a baby grand piano (purchased from an estate sale) to my home, which was another 45-60 minutes away from the pick-up site. Honestly, I have had "white glove delivery" services before, and Mt. Everest services raises that bar! Even after they had placed the piano where I wanted it, they didn't leave until it was thoroughly checked over, played, and that I was happy. Their pricing was extremely fair, and actually the best price I found, considering the amount of stairs to my house. What really impressed me was the level of knowledge and extreme organization in getting it done so quickly! I was simply amazed in watching them disassemble/move/reassemble so large and heavy, yet delicate! Not one scratch!! I recommend them for any moving, but especially for piano, or anything large, heavy and of value!

    Truly the Mt. Everest of movers. We gave them a difficult job and they pulled it off with finesse!…read moreI was beginning to think this was an impossible safe move- this safe was a heavy beast, a double door 82" tall York Safe stashed in the basement of a 200 + year old house. Add a door too small to fit and a rotten sunken floor and it seemed impossible. They came and reinforced the floor, took the wheel base off the safe and squeezed her out that door, down the street and into their trailer. Once at our home she fit through our garage door with barely a 1/4" to spare. Very professional, double checking measurements, and taking it slow to fulfill my dream of bringing this family heirloom home. Well done guys.

    PODS Moving & Storage

    PODS Moving & Storage

    2.9
    (16 reviews)

    Recently made a cross country move and rented an 8x7x6 foot POD unit to pack up my studio…read moreapartment. Our POD was delivered on schedule to the Middletown location (actually a day earlier than the estimate I was given). I called ahead a few days ago to ask if I could access the contents of my POD and was able to schedule it later in the week to go retrieve my items. At least for this location, the PODs can be accessed between 8am-3pm. When you arrive, you can call the number on the front door and someone will come help move your POD storage box outside with a lil truck--just make sure you bring your key! The manager (whose name I believe was Jim) was super helpful the day my dad and I tried to access my POD. We struggled to open up the pull gate (some furniture had moved in transit and jammed the door) and Jim helped us even push the box open and troubleshoot. Moving is extremely painful, so we were super grateful for his help!

    GO ELSEWHERE. You will spend WAY LESS and not be as frustrated. I reserved and paid for two…read morecontainers for my cross-country move. They delivered one on a Friday morning and was told by the driver of the first delivery that the second container was on the way. Well, guess what: they close on the weekends so no one answered my frantic calls. I emailed, texted, called and even stayed on hold for an hour. I scrambled to come up with plan B. Thankfully, UHAUL also has containers and are WAY LESS EXPENSIVE. Then PODS had the nerve to call me to confirm pickup on Monday morning for TWO containers!!!! Working with this company was THEE most stressful aspect of my move. NEVER AGAIN.

    U-Haul Moving & Trailer Hitch Center Of Lancaster

    U-Haul Moving & Trailer Hitch Center Of Lancaster

    1.9
    (14 reviews)

    Unlike the other reviews, I had a positive experience. Granted, I used the 24/7 truck share pick up…read moreprocess which does limit the contact with the store. The majority of the process is conducted via smartphone. The truck was ready and easily accessible. When I did need to interact with an employee, he was very polite and helpful. It was an easy process. I'd get a truck from this location again.

    A cluster...... from the very beginning. Was told that they could install my bike hitch that I…read morebought from them in 2024, which was involved in an accident but nobody ever told me that UHaul policy says they can't. After being told the price was $60 once I scheduled the appt, the price jumped to $160. After several conversations, I was being issued a $60 credit. Worst part was incompetent general manager Kayla. After dropping the car off at 8am today, I waited and called back twice to check the status. Apparently the "hitch expert" was late to work. Called several times past noon - no answer. Called national Uhaul line and they responded by doing an inner office message to KAYLA She was a piece of work; could have solved the no hitch deal early but allowed an employee to set up our appt anyway and when I tried to complain about screwing up half a work day with my car on their lot, she just continued to talk over me to the point where I had to yell ( I'm italian) KAYLA never did allow me to finish a reasonable complaint about this whole experience. I'll never use this place again and wouldn't recommend it to anyone. Customer service and communication are foreign to this place!

    U Haul - truck_rental - Updated July 2026

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