I spoke to Brittany who is the manager of Storage Sense in Lancaster and Burnham PA. She is very…read morenasty has an attitude that is so unprofessional for a business. I keep getting charged more and more late phase and I never signed an agreement so this is illegal. My payment is supposed to be $265 a month and I'm a month late and now it's at $703. Explain to me how it is so much money with all these late fees that they keep charging me. I asked to speak to a general manager. They will not give me that information. That is unprofessional. I am a customer. I am a customer that has been with the storage unit for a year now and being overcharged never signed agreement stating the New fees so that's illegal. I do have a lawyer now and I am suing them. Do not use the storage unit ever they will screw you over. They are not empathetic. They are a terrible terrible company.

From the owner: We offer both indoor and drive up self storage. Each type of storage unit has it’s own set of…read morewonderful benefits and we are happy to help with selecting the best storage unit for you. Our low-priced indoor storage provide a great deal of accessibility as we have extended gate hours with keypad accessed entry. Find safe and secure car and RV storage in Lancaster, PA at Storage Sense! This is a great option to avoid costly parking fees at metropolitan garages and allows for ease with frequent visits. Rent online today! This is a self-service property that has no office hours. Please contact the office to schedule an appointment for us to meet you at the facility.

Update after receiving a response from the owner on my Google review with my response back to him:…read moreOWNER'S RESPONSE: Response from the owner 42 minutes ago Megan I am sorry that you where not satisfied with the purchase of your pavilion. It is our goal to provide our customers with the best customer service as well as a quality built product. It is to my understanding that during shipping the paint got scratched and some got rubbed off. We had charged you $1744.00 to paint it and reimburse you more than that a total of $2375.00 This should have covered more than the touch up paint and labor cost. We hope you can enjoy your pavilion and again i want to apologize for the issue MY RESPONSE: The product was not damaged during shipping. It was actually packaged and wrapped extremely well. Your salesperson concurred that it was a poor paint job and that your company does not have experience with painting pavilions because most of your orders are either painted pergolas or stained woods. You response that it was damaged during shipping is false. I sent you the breakdown of the bid from my contractor to fix all that was wrong, which was not just a shoddy paint job. Detailed here in my email to salesperson (Mark) on 11/30/20: Materials/Labor to Sand/Paint/Caulk: $1925 The price I paid Backyard Showcase to paint it white: $1744 You have seen the pictures of the "finished" product and agreed that it was a poor paint job. Please show the pictures to the owner. Wood is showing through. 8x8 posts which I believed would be solid posts are actually multiple boards sandwiched together. The paint job is so poor that this is visibly noticeable. The interiors of the headers will all have to be "fixed" to hide the many nail holes from multiple boards being sandwiched together. Decorative covers of the 6 brackets are poorly put together. Materials/Labor to install 1x12" fascia on the outside and 1x6" trim on the bottom of header: $450 (materials) + $360 (labor) My order with Backyard Showcase states "no bottom seams". Additional cost spent on building the pavilion due to cutting all roof tongue and groove boards, fascia, roof metal cups: $525 Total reimbursement requested: $3,260 _________ The fact that I have to pay $3260 fixing the product after spending greater than $20k is irritating.

Do not do business with this outfit! I immediately contacted "Tod" when I arrived at the storage…read moreunit and found what appeared to be dried mud, along with dead bugs and a gap along the bottom of the door. Unfortunately, I rented the unit online, trusting that a local business would be shady. Tod responded back to me to say they "found the unit to be acceptable." I never placed an item into the unit and immediately contacted them. My account was then charged $300. I have reached out numerous with no response. This is disgusting and unacceptable behavior, especially from a local business in my home town.

From the owner: Lititz Springs Storage takes pride in offering a simple and hassle-free self storage experience for…read moreall of our customers in Lititz, PA. We make sure our storage units are clean, secure, and ready to rent. We also focus on offering a wide variety of storage unit sizes and types to make sure we can handle any self storage need that you may have. Along with self storage, we also offer climate controlled units and boat & RV storage. Lititz Springs Storage also offers online rentals and online bill pay 24/7 to make your experience quick and easy. Feel free to look at our available storage units and give us a call if you have any questions or simply rent your unit right on the website.

These folks are incredible! I mean tip to tail they did an exceptional job! We got a price for a…read moretwo phase move that was very fair. In phase 1, they came with 6 young men and 3 trucks to move 200-300 boxes we had and in phase 2 they will move the furniture once we show the house and sell. They were kind, considerate, and careful. They also did a great job on strategy for how to navigate approach, and protect certain risk pieces. We would definitely hire them again! Try them, you'll like them!

The team from Mt. Everest were extremely professional & courteous! Within 2 hours, they were able…read moreto disassemble, thoroughly, carefully wrap & load, then deliver a baby grand piano (purchased from an estate sale) to my home, which was another 45-60 minutes away from the pick-up site. Honestly, I have had "white glove delivery" services before, and Mt. Everest services raises that bar! Even after they had placed the piano where I wanted it, they didn't leave until it was thoroughly checked over, played, and that I was happy. Their pricing was extremely fair, and actually the best price I found, considering the amount of stairs to my house. What really impressed me was the level of knowledge and extreme organization in getting it done so quickly! I was simply amazed in watching them disassemble/move/reassemble so large and heavy, yet delicate! Not one scratch!! I recommend them for any moving, but especially for piano, or anything large, heavy and of value!

Recently made a cross country move and rented an 8x7x6 foot POD unit to pack up my studio…read moreapartment. Our POD was delivered on schedule to the Middletown location (actually a day earlier than the estimate I was given). I called ahead a few days ago to ask if I could access the contents of my POD and was able to schedule it later in the week to go retrieve my items. At least for this location, the PODs can be accessed between 8am-3pm. When you arrive, you can call the number on the front door and someone will come help move your POD storage box outside with a lil truck--just make sure you bring your key! The manager (whose name I believe was Jim) was super helpful the day my dad and I tried to access my POD. We struggled to open up the pull gate (some furniture had moved in transit and jammed the door) and Jim helped us even push the box open and troubleshoot. Moving is extremely painful, so we were super grateful for his help!

Recently, Hubby and I decided to refresh our 1935 Dutch Colonial home by painting and refinishing…read morethe oak parquet and pine floors in our living and dining areas. How about a POD unit? We chose the portable on-demand storage unit when we received a better quote from Mr. Sandman, our floor refinishing company, for doing both rooms simultaneously. We needed a place to store furniture for about one month until both jobs were completed. Hubby ordered a POD delivery for about one month to get us through the painting and floor work. The POD stored large pieces of our furniture from the two rooms. The cool part of the POD storage is the delivery and pickup of the unit. POD utilizes a hydraulic lift system called POD Zilla to lower the unit and load it back onto the truck when your contract ends. Please note that a permit is required to park the storage unit on the street near our property. We live in an older home; our garage is detached and on the back of our property. PODS Middletown, thank you for ensuring that the delivery and pick-up of our unit went smoothly.

We had a hell of a day today. Had settlement on my house at 11 AM, settlement on OUR house at 12…read morenoon, and had to be out of my house by 11 AM. Lausch showed up at 8:30 aM as promised... and we had 3 great guys who were here to help us move. They had us out of the house by 11 AM, and even needed an extra truck since we had a few things that didn't quite fit. Moving in, they were professional as could be. Verified each room we wanted the boxes in, damaged absolutely nothing(so far, still unpacking) and their move came in..... are you ready for this... WAY under estimate. Literally the most stressful day of our life..... and it went off without a hitch. Lausch did a great job, and I would highly recommend them to anyone who's moving.

Service was great. Made an appointment for some junk removal and another appointment to empty our…read morestorage unit and put it in our house. Both were on time. The guys were very professional both times. Got the work completed in a very timely manner. Highly Recommended !!!!

It was horrible. They literally scratched every piece of furniture I owned including my mother's…read moreantique sewing machine. They also scratched up my stairs and railing. Do not use them as your mover. Very disrespectful of everything I owned.

Worst company ever to deal with. The move went good except for the damage to some of our belongs,…read moreSofa less the a year old received a large rip in the material , safe received multiple scraches to paint, deep freeze had an electrical connection twisted loose and was shorting out. Owner tried to get out of paying anything and It's been a real headache trying to get them to answer my questions. They offered us a very small settlement. Would definitely not advise using them.