I really like this off the beaten path storage unit. I have been renting for a couple years now…read more But what makes it . great is LISA! She helpful, professional and friendly. Stopped by to drop some food off today for the food drive and I was reminded of how much it makes a difference to be greeting with such a positive attitude!

Lisa and storage sense was amazing..... highly recomended and will continue using them to store…read moreour large rig year after year.....

Go somewhere else. I've been a good customer for 6 years. Recently moved and had our mail…read moreforwarded. Tried our code to enter the gate after hours and couldn't get in. I checked my emails for notices and none were received. I absolutely take responsibility for not contacting them that our address changed and our landline was no longer in use and the possibility that our current CC was expired. I called and spoke with the woman who has been there for years and whom I've dealt with before. I updated her on our move, that our CC may be expired and that we received no email or mail, that I was concerned and apologized for the lack of communication. She was so freaking rude. 6 years without missing 1 payment!! Honestly, once I have the time to clear out that unit I will do so. Not only did they lock us out of the gate but our storage unit as well from what she told me. As a small business owner I absolutely fear bad reviews and can't ever recall giving one. Go somewhere else if you can. And that woman who runs the office should find another job that doesn't include customer service. And BTW to the owner, manager or whomever reads this...not only did we move but since that move, my son (a Veteran) almost died, was in the hospital for a month and my sister has stage 4 cancer for the 3rd time so I've been a bit distracted. Life can tend to get in the way of things. As I mentioned after 6 years of being a good customer maybe your office person would have thought something was up...again as a business owner I understand being ripped off but I would never talk to a good client like she spoke to me. And...I received no emails. Now I'm done ~

Worst place ever to use for storage !!!!!!!!! They add fees and will enter your unit and search…read moreyour property. Worst customer service I've ever encountered and racist. You'd be better off leaving your things outside rather than with this place

I would highly recommend this moving outfit.I recently had a move n Cheshire and the crew, Carlos,…read moreElton, and Edison were fantastic. Very professional , and were careful with the items being moved and paying close attention to floors and walls so there was no damage to the home. I would highly recommend this crew. Thank you, RS

Our family has relocated across state lines multiple times, but unfortunately, this was by far our…read moreworst moving experience. Several factors contributed to our one-star rating: Exorbitant Insurance Costs - The insurance options were unreasonably priced, nearly 50% of the total move cost, and still required a deductible. This felt more like a cash grab than genuine coverage. Unfair Pricing Adjustments - We conducted a detailed video walkthrough for the company to provide an accurate quote. To cut costs, we donated five or six large, heavy furniture pieces before the move. However, the company refused to adjust the price downward, claiming that additional packing time offset the difference in volume. Poor Load Security - Our belongings were not properly secured in the moving truck. Upon delivery, multiple, heavy duty plastic totes had crushed corners, indicating a lack of care in handling. Mishandling of Fragile Items - Despite being clearly marked "FRAGILE" with arrows indicating the correct orientation, several boxes were stacked upside down or sideways, leading to unnecessary damage. Property Damage - Over $1,000 worth of damage occurred during the move, including scuffs and marks on the floors of our new home, further adding to the frustration. Communication Barriers - Of the six or seven crew members, only two spoke English, and while they were kind, it was evident that serious miscommunication was occurring throughout the process. We feel terrible needing to leave a negative review, but want to warn others or encourage improvement. If nothing is said, nothing will be improved.