Seamless- got off plane and walked to the shuttle pick up marked 13 all the way next to pick point…read morenumber 1. Well lit airy, spacious clean. Stops at terminals A, B, C

Love this airport! Every time I fly in or out the line is non-existent or super short.read more

Conveniently located just 5 minutes from Terminal A, this hotel is a fantastic option if you have…read morean early morning flight or like me (a 14 hour layover) They offer a free shuttle service which comes every 15 minutes. We Ubered from the terminal to the hotel which was fast and easy. On the way back to the airport in the morning we took the free shuttle. There are 2 shuttles: one shuttle for Terminal A and another shuttle for the other terminals. Our shuttle for Terminal A was 9 minutes late and the other shuttle was 5 minutes late so be prepared so you're not cutting it too close! They have a website and monitor at the hotel where you can track the location of the shuttle. The rooms were outstanding and clean! We stayed on the 8th floor and I was highly impressed with the soundproofing in that I could hear almost zero airport and street noise. That was awesome! Unfortunately the sound proofing the other side of the room facing the hallway was bad and I could hear the housekeeping staff starting at 8am being super loud. We ate in the lobby restaurant having dinner at 10:15pm so it's nice they were open late and the food was good. Overall this hotel was a convenient and nice place to stay super close to Newark Intl Airport!

I stayed here for over a week as part of a Convention. While the lobby and conference areas are…read morelovely, the rooms were small, and my hanging space was about 3 inches wide. I did have a refrigerator in my room, but a friend had to request one. While I was here, I reported standing water in the tub while in use twice. While the engineers were called, I gave up after the 3 time with standing water (so much eww). I also had the space above the tub start leaking - they fixed it the very next day, and removed $50 that night for my trouble (I declined to move, as I was there for a week, and had a lot of stuff.) No adjustments were made for the standing water. There were a few very lovely people staffing the hotel, including the shuttle drivers (5 stars there!) but also a few that were less lovely. When we went down to breakfast the first time (no free breakfast here), although the sign said to "please seat yourself," when our group attempted to do so, we were stopped, sent back to the front, only to be sat 7 minutes later at the exact table we tried to sit at. It was an experience for sure, but one I'm not eager to repeat.

I reached out to this business at 18884014151 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

IT's GREAT INTIL YOU NEED YOUR STUFF! Beware!…read more And it's storage so you won't realize how bad UNTIL YOU NEED A CHRISTMAS Or other whatever type items. L ---- my reply Really? Calling during business hours? FIRST OFF, Let me just say that I tried using the redbin phone application. That too is a piece of crap. Actually from DAY ONE it's been a piece of crap. I totally have the email to prove that and that it was to be up and running in a few days. That was Nov 2016. We are now in May 2017!!! It's still a piece of crap. So I should call during business hours? Are you f'ing kidding me? That is just Genius! Ummmm, I DID. REPEATEDLY! Maybe you conveniently didn't get that memo like my emails requesting my items. YOUR VOICE MAIL/PHONE SYSTEM WAS MOT WORKING PROPERLY! IT CONTINUED TO HANG UP WHEN IT WAS TIME FOR ME TO LEAVE MY MESSAGE! TRUST ME, I tried! Luckily IN THE MIDSLE OF MY MADNESS, or not so luckily because no one EVER returned the call anyway, I was able to get ONE VOICE MAIL IN REQUESTING A CALL BACK AND THAT I WANTED ALL MY ITEAMS. Clearly you are under staffed. I also learned you were overbooked AND OVERWHELMED moving collage students ALL OVER BROOKLYN at this time but, that's not my problem. I paid you for a service that was suppose to make my life less stressful. Certainly not a great big headache and incapable of handling the demands. SoOOOOOOoo, please do not attempt to make me the bad guy here because I can easily POST A PRINT OUT OF all my call logs and emails to prove my yelp post Is an accurate review of REDBIN's services!

EDIT: Aside from the nonsense described below, the customer service rep apparently DID NOT record…read moremy new address, which I gave her on the phone yesterday. She even confirmed that I would like her to update my address, I said yes, and then I received a call from the delivery driver this morning checking that my address is my old address (he was outside of my old apartment)! Seriously, wtf? This service is useful and convenient, but the customer service is TERRIBLE. The rep I dealt with seemed unable to answer simple clarification questions without a huge amount of attitude and bizarre miscommunications. When she picked up, I told her that I can't log in to my account because password reset emails never arrive (and aren't in my spam folder, or anywhere else), so can I please just schedule to have my stuff dropped off over the phone? She puts me on hold immediately, and then returns to ask me HOW I WANT MY PASSWORD RESET. I'm like, no, I don't care about that...I want my stuff back, can I schedule that on the phone? She puts me on hold again. Then she comes back and says, "OK, when do you want it?" I ask, "When can I have drop-off? Can you give me some time slots?" She tells me "6-8" tomorrow (Sunday) is available, so I say yes, assuming that means 6-8pm (it didn't). Then she asks me about whether I would like to have the driver wait 20 minutes or schedule bin pick-up for later, and I ask how much it would cost to have the bins picked up later. It's $17, so I pick that option. Then she tells me that I can schedule that online or via phone. I ask if I can't just schedule this later bin pick-up on the phone with her right now, and she gets confused and starts condescendingly "clarifying" about whether I am saying that I want my bins with my stuff in them scheduled later (instead of tomorrow). No, why would I be saying that, when we were just talking about scheduling empty bin pick-up?? And why doesn't it make sense to her that I want to schedule for ya'll to pick up my empty bins while we're on the phone right now, instead of having to repeat this nonsensical process all over again tomorrow or next week? Then she walks through the time slots, and when I stop her to clarify when she says that my stuff will be dropped off between 6-8 AM (because I originally thought she meant 6-8pm), she interrupts me to start repeating the whole spiel, instead of just listening to my simple question for 2 seconds. What the eff? Please hire some better reps.

Stayed at this Hampton Inn expecting the usual Hilton standard, but this was one of the worst…read moreexperiences I've had in over 600 stays. I was denied extra pillows despite explaining it was due to a medical need (something I've never been denied at any Hilton property before). The room's AC unit was extremely loud, constantly turning on and off throughout the night, making it nearly impossible to sleep. When I called the front desk, I was told they were at capacity and there was no one available to address it. The most concerning issue was the airport shuttle. It was overbooked by the hotel, and I was actually asked to let another guest sit in my lap during transport. That's not just uncomfortable--it's unsafe and completely unacceptable. When I contacted the hotel manager afterward to request a refund under Hampton's satisfaction guarantee, I was dismissed, told to "get over it," and the call was ended. I've stayed at Hampton Inns for years and have always had good experiences, which made this especially disappointing. Issues can happen anywhere, but the lack of resolution and professionalism here was the bigger problem.

Pros: The hotel itself is pretty good. My first time using digital key and I loved it. The hotel…read moreroom was clean and had a good floor plan. I loved that I could slide a barn door to close in the bedroom if needed. My room was close to elevator and the clean supply room so I was a little worried about outside noise. Although I only stayed over on a Monday night even without ever closing the bedroom door it was very quiet. I had a small issue with somehow dropping my phone down into the ice machine (horror) but maintenance was very responsive and quickly got it back for me. Housekeeping was very friendly. Front desk was ok, although I feel like they could have anticipated or understood my question better when I asked about hotel shuttle. They have a sign stating where the shuttle picks up. I asked about it but they just said that it was coreect, so then I made an an attempt to find the location on the sign. When I got back to the elevator and realized it didnt go down or anywhere that might be a level cars would park or etc. I went back and asked where to find the location. They said it was where the shuttle picked up at the airport. Then is said where does it pick up here. They asked when did I need it. I said now. They said ok they would add me to a list. So #1. Why would someone checking out of the hotel need to know where the airport shuttle picks up passengers at the airport. And even if that is useful information, shouldn't it also inform where or what is needed in order to get picked up at hotel. Specifically this would seem important if the check in line was long. #2 He never answered my question about where the shuttle picks up at hotel. Once i realized the shuttle sign was useless, I assumed it picked up outside the doors and it did but this entire exchange made me feel like I was an inconvenience rather than a customer. Cons: breakfast had no flavor. I'm not expecting a lot from a free breakfast but usually the flavorless eggs have cheese or something you can add to the top to give it a little something. The vanilla pancake topped with whip cream and strawberries was ok but again very little flavor. Plus not something I could eat had I been on a hurry or had an early flight out. Other Hampton breakfasts do a little better job. Maybe Monday's are just not busy enough to warrant more.

I fly a lot with Delta I guess!…read more The delta terminal is pretty nice, but the United terminal seemed nicer. I guess Newark has a preference on which airline they like more! The Delta terminal was decent, but nothing stood out. The United terminal (I've been here a couple of times) was nicer with more food options.

I like the convenience of flying here and taking a train over to NYC Penn station, an avoiding NYC…read moreairports. There is a skytram to get you from terminal to terminal. The reason I downgraded from 4 stars to 3 stars was because of the horrible logistics for terminal A and getting over to the rental car area. I understand stuff is under construction but the crazy maze to get there, escalators out of order, the small crowed hallways with people barely able to get by side by side with their luggage. There has to be a better way.

Moishes was great. They arrived early to pack everything up and were out of my apartment in less…read morethan 3 hours. They also were very careful when packing and unpacking. They worked hard and fast. Great job and experience all around.

Hired moishes to help us with a long distance move…read more Was disappointed when we discovered we are missing boxes and some of the boxes that were delivered were damaged. there has been no communication from the long distance coordinators/dispatchers despite calling and emailing.