I have moved numerous times and needed storage space.. extra space storage on Arden Ave. Is by far…read morethe best Richard tom and Dave are extremely helpful and competent.

This is ridiculous. After l rent it for 3 months, it increased the price from $155 to $255…read more According to the notice, it said the price increase based on the market. But what price can be increase up to 50%. This is a scam. If I can leave 0 star, I would do it.

I have come to this facility four times this week and no one is ever in the office. I called for…read moretoday's office hours and was told that they cannot guarantee there will be an employee present during office hours. On any day. There is a number to call which ultimately leads to a property manager who NEVER calls back. If you beep your lock clipped, they only help you once a month. I had to pay for a locksmith. The employee today showed up 20 minutes late. There were 4 customers total who needed help and two left of frustration. Horrid customer service. Store here at your own risk.

Their price and availability fit my needs at the time…read more Pros: concrete floors and open late. 9pm Cons: so hard to find and employee in the office. 95% of the time the office is empty and locked and no one ever answers the phone number listed on the door They do have carts, but no control over them. Customers leave them all over the facility and take as many as they want, oh wait seems there are only four for the property. The carts are in bad condition and falling apart. Elevators are smaller than most other places and have issues working. "Getting stuck in the elevator and the call bell not working, the control panel in the elevator flopping open exposing everything, maybe that was causing the elevator not to work properly. How many times did it not work???? Oh wait call but didn't work and when it finally responded, no one in the office or answering the number on the front door. And yet they complained that i left after the closing time!!! One more thing. I understand their idea of security, but having to type in your access code at the front gate and then each and every time you need to use the elevator os utterly ridiculous when there is no security at this site!!!!

The South Shore Stop and Stor is a clean and well-run operation. Being able to drive my car inside…read morethe huge building is a great convenience. They call the location "south shore", but more precisely I'd call it mid-Island, and as such is very convenient to the North Shore. I wish they had later hours -- their "late day" is 8 pm, which to me is not really late at all.

Had a great experience there, the staff is very nice and helpful. Talk about clean! You can't go…read moreback to other storage companies after seeing Stop & Stor just because of the cleanliness alone. It is immaculate. Very pleased with them.

I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

The elevator has been out for months and they do nothing to fix it. A terrible place to store your…read morestuff

A facility is extremely clean and the staff is very courteous they made the process of signing up…read morevery simple.. throw in that you get one month free and it's a win-win!

Just signed up at this facility. Very clean. John was extremely helpful and answered all our…read morequestions. Glad we came here instead of a different location which was $200 a month more expensive for the same unit.

Jessica is very nice however this place is dirty and mice infested! Upon moving my things in there…read moreI noticed I'm exhausted corner there were mice droppings, also on the first floor it is filled with sticky mice traps which was a red flag. They refused to give me any money back after I informed them about this! Stay far away from this place!!!

Not a "Secure Space"…read more Exterior building doors do not lock. No cameras in the building. Storage units are not individually alarmed. Hinges to the units are on the outside of the storage unit. The only person with my gate access code was the only employee there who generated it.......

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!

Expected NYC customer service. Fair prices, clean bathrooms! I can't remember any staff members'…read morename but they're all professional and have a good time working.

I've stored at this facility for approximately 6 years and have had a few run ins with staff and…read moremanagement. Their manager Richard is extremely and condescending and disgustingly rude. And despite this COVID lockdown he did not fail to be completely disappointing , as per the norm, and literally laughed at my situation while comparing himself to God. I hope to resolve present storage issues soon and remove my belongings...

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

I had the pleasure of speaking with Blanca in person, who was extremely helpful and quick. My…read moreexperience was a 5 out of 5!! Thanks Blanca!