Lilly was a rock star! Incredible help and NICE! Lilly made…read morethe experience close to painless. Place was cleaned and well maintained. (I watched Maintenance checks while we were there.) Bathroom clean. Staff more than happy to help. This is wear to store. Sherman

Lilia did an amazing job explaining everything very thoroughly and showing me around the facility…read morethe team was amazing overall very happy with my experience made everything so easy for me. Thank you so much Lilia !

The South Shore Stop and Stor is a clean and well-run operation. Being able to drive my car inside…read morethe huge building is a great convenience. They call the location "south shore", but more precisely I'd call it mid-Island, and as such is very convenient to the North Shore. I wish they had later hours -- their "late day" is 8 pm, which to me is not really late at all.

Had a great experience there, the staff is very nice and helpful. Talk about clean! You can't go…read moreback to other storage companies after seeing Stop & Stor just because of the cleanliness alone. It is immaculate. Very pleased with them.

When on a vacation, we all typically purchase a souvenir of shirt or trinket, book or print -…read morewhatever your collection calls for. Then the inevitable downsizing arrives, it comes to us all at some point and our emotional attachment can eclipse the items cash value and this is a mistake. Holding on to rapidly depreciating assets, can create a mountain of liabilities which is exactly what occured to a friend. The talking cricket was right. At $300 a month for twenty-five years -- Bang, it happened, times up and my friend shelled out a coolish and foolish $90,000 -- yes indeed and then the storm clouds enter the back thinking, of what could have been. The talking cricket was right I tells ya. Bright flashes across the sky as we emptied and sorted, tired out and progress grinding to a halt I needed to tough love - executive decision this thustly. So when the big red disposal truck arrived with 5 little helpers, I motioned to "have at it all". Some knick knacks and patty wacks were kept, I grunted and groaned and reboxed with very fairly priced cardboard and tape and set them aside for further future movement and I remain silent as it's apparently a tough time of which I suffer no emotions from but can see it in others. Free yourself from stuff, it's all stuff and how long and how much do you plan to drag around life with you. Trust the talking cricket.

The staff members are courteous and willing to help always! It's very convenient and simple to…read moregain access when it comes to your storage!

Wow!!! Uhaul at Bay Street provides only top notch customer…read moreservice!!! Andrew and Devon were both very helpful and gave me the best sized uhaul for what I needed. I had to move a couch with 2 long pieces and these guys just made the whole process a breeze. Customer service at it's finest!! Thank you men, for your friendly help and great direction! Definitely check these guys out for the best customer care around!

PROS: decently priced U-hauls…read more CONS: picked up my U-haul in VA, returned it in NY. Took 30 minutes to 'drop it off' to return. The guy working, "manager".. was hooking up someone's trailer hitch for 30 minutes. 2 or 3 other customers waiting for his service. Terrible service. never again.

I have been working for Verrazano for a few years now on the weekends. I am currently in the labors…read moreunion local 79. The owner of this moving company is generous enough to let me come and go and work hard for him every weekend. I've noticed he goes the extra mile to make sure the customers furniture is always safe. What Do I mean by this? All glass pieces are wrapped with cardboard then saran wrapped, THAN a moving blanket as well. If you really care about your furniture you will choose this moving company to move you.

After being a repeat customer of several moves I was extremely disappointed with my recent…read moreexperience. I spoke to Carmine on the phone and explained everything we were moving and the type of house I had with the stairs and he gave me a price. The day of my move Victor and his crew Showed up to my home, I walked the house with Victor and showed him everything that they were moving. The only two things that I had not mentioned to Carmine were a single twin mattress and a single full mattress (no furniture with those sets just mattresses) which other than the extra mattress pads it should have added several minutes to the move. I saw a change in Victors personality and I didn't underStand why because I was very nice and explained I was going to buy them lunch. My husband who had been making numerous trips to the new house with loose personally belongings comes in and I hear Victor downstairs instantly telling my husband this wasn't going to be a 4 hour job because I have him taking out garbage. Me hearing this, I'm completely surprised so I approached the situation and told him I never asked you to take out any garbage at which point his disrespectful attitude came in and he was arguing with me. Wish I could say the move got better, but his attitude was horrendous. The whole entire time being passive aggressive pounding up my stairs to which my 13-year-old daughter asked me what his problem was. When we got to the new house, his attitude didn't change either and got into an argument and was disrespectful to a family member and said she should have respect for the movers and get out of his way. She was accidentally in the past, but he could've easily went around her and he didn't have to be a nasty individual. But it was when I spoke to my neighbor that all the pieces of the puzzle came together because she told me that they were outside complaining how the office understaffed for this job and I'm not saying they didn't record because they did but I had the wool pulled over my eyes because the office understaff then and then hit me with a $400 overage at the end of the move. The movers left all my boxes in the living room , they didn't put my bedroom set together, so I ended up sleeping on the floor and all this aggravation and having to pay 400 more. Well, I'm gonna say is if you decide to use Verrazano movers make sure you have them come to your home and give you an estimate because they will wholeheartedly pull the wool over your eyes and financially take advantage of you. They've lost a customer and I will no longer recommend them to anyone.

Extremely polite, knowledgable, and friendly staff. I actually called their competitors Stop & Stor…read morebefore calling them and had a horrible experience dealing with a rude and clueless staff member (Empire Blvd location) so it was a huge relief to speak with Tom at Safeguard who was unbelievably polite and professional.

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

arrived on time , great price , very professional highly recommend. Will use again. Owner was very…read morenice and pleasant.

My partner and I had a great experience at this storage place. I've rented several units from…read moreUhaul in the past, and in addition to finding them dirty and run down, I had an awful customer service experience last time and was seeking an alternative. Park Circle Storage is very convenient to where we live in Ditmas Park, and also shares the block with a zipcar parking lot, which is equally convenient for picking up and dropping off stuff to our unit. We reserved a space online and came in to sign the lease and get the keys. The service is really helpful and customer oriented, the manager was friendly and personable and very knowledgeable and invested in the facility. Unfortunately the unit we reserved online wasn't actually available when we got there, something about the way the system doesn't consider a space rented until the lease is signed in person... so we were disappointed to have to take a smaller space than we planned. However, we were given a discount for the inconvenience, and again the manager went out of his way to make sure we felt good about renting there. He also indicated that they were in the process of expanding, and put us on a wait list for the bigger unit. The facility itself is probably the best storage facility I've ever seen, and I've used several from different companies over the years. It's bright and modern and clean - very clean! I like that it's well lit, the units are metal with metal and concrete doors and floors, which reduces mice and bugs that sometimes plague other facilities. There was absolutely no trace of rodent droppings or bugs anywhere. There are dollies and movable stairs available to make it easier to get your stuff in and out, and I really liked that there was a loading bay in the back of the building where you can pull your car in and unload directly onto a dolly for easier maneuvering. It was GREAT not to have to double park on the street or circle the block to find street parking. The security there is great, when you get your key you get a code so you can come in and out anytime, and I liked that you can set the code yourself so it's easy to remember. I've been back several times to add things to our unit and each time the manager is personable and greets me familiarly, and the whole place just has the feel of a small, local business that really cares about its reputation and customers. Finally, they have other services as well - bike storage, mailboxes for rent and package receiving. I asked a lot of questions about these services, and was really happy to find out that we don't have to sign a contract for any specific time for any of them, we can add or subtract whatever we want as needed. Which means if we want to utilize their bike storage services just for the month of December when our apartment is crowded with guests in and out for the holidays all month we can, and then not be locked in, and the same with package reception, since we don't have a doorman. All in all, I'm super happy with this place, and happy to recommend it.

Hi, I'm trying to pay my balance. The "pay bill" link on…read moreyour site leads to a dead page, the link in the email always errors out when I try to pay, and over the phone payments never work. I've called twice and sent several emails and received no response. Please just respond so I can pay my balance.