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    Storage King USA

    4.7 (3 reviews)
    Closed • 9:30 am - 2:30 pm

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    3 years ago

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    Two Men and a Junk Truck

    Two Men and a Junk Truck

    (4 reviews)

    . After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

    My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie

    Sawyers All Carolina Professional Moving and Packing - Get a personal moving coordinator with every move!

    Sawyers All Carolina Professional Moving and Packing

    (15 reviews)

    Great experience from beginning to end! Dylan kept us updated with the process and was very…read moreresponsive and accommodating to our needs. Great communication throughout the process and came to assist with the move to keep the process flowing smoothly. Movers were very friendly and very good at their job. They didn't skimp on anything! I especially liked how they covered the floors with cloth and used plastic mattress covers to keep our mattresses clean! Furniture looked great after the move and movers were even early to unload the next day. The movers went above and beyond by tightening some legs on a table that were loose before loading it. Highly recommend them for moving! Prices are very reasonable as well.

    Chris and Dylan were extremely diligent on keeping in touch prior to the actual move in date! Dylan…read morealso touched base twice the day of move in to see how things were going. Dimitri called to let me know they were on their way. It was a 2 man crew with a 26' Truck. I didn't have enough stuff to fill it but they had tie downs to keep the items from moving around while in transport. This is the first time I used movers and I didn't think that I had that much stuff to warrant it taking a while to load the truck. The only reason I am giving it 4 instead of 5 stars is because It took almost two hours to get the truck loaded. Unfortunately, the younger gentleman, Shawn... I believe was his name, did most of the work. I helped as I could. They did take care to wrap up the fragile and bulky furniture. They also helped me set up my bed frame and dresser so I didn't have to move it by myself. The gentlemen were very nice and friendly! Their deal was a great opportunity and saved me a lot overall. The other places I called quoted well over 400$ for a 1b/1b apartment.

    Storage King USA - selfstorage - Updated October 2026

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