I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

It was so easy! The team was great for packing and moving. Fast and professional. I would recommend!read more

This is our 2nd time using All My Sons for our move because they provide an exceptional service…read more Logan, Chris, and Brandon were incredible, friendly, and efficient. They arrived on time and took care of our belongings well. They even helped us unwrapped some of our stuff. I highly recommend them if you are looking for a polite and professional service.

I have spent all this time at home and realized it is too small for all of us. I am sure everyone…read morefeels this way because storage places are everywhere. Ample has two in my neighborhood, but this one is closest. It is climate controlled with elevators. Really nice new facility. The only reason that I gave them four stars is because the doors have to be open manually and are too small to get the carts through. The facility is access through a passcode and you have to enter that again when you go into your building where your unit is. I really wish that it was a pass card or that the doors open automatically once you put your code in.

From the owner: storage with moving trucksread more

I rented a unit less than 3 months ago. - I get a card in…read morethe mail for a $67.00 increase per month. I called the office and the woman at the desk said she would call me back after speaking with the district manager. (Never got a call back) If I had known the price would jump $67.00 in less than 3 months I would have rented someplace else. Warning - rent at Extra Space Storage or Public Storage.

Hello...Yesterday i had a very wonderful and a very professional experience and time with Ms.Lasey…read moreand the gm Mr. Nathan at the smart stop self storage!... new bern avenue in raleigh... Ms.Lasey was very informative about how, as a customer you can get the best deal and best experience with smart self storage!...She is very caring knowing and has A definitely perfect customer service satisfaction!!... Thank you once again for the wonderful experience!....​

My original review was a 1 star. They (meaning the front desk) randomly changed my access point to…read morethe storage without any warning or formal update. I received an email yes but if I'm stocking and storing things away I'm not checking my emails. The situation was supposed to have been handled after Ms Linda explained to me that her pay would be docked for a 1 star review. She changed my access back I changed my review. Fair enough. The problem persisted. I was having struggles putting away all my items however I made sure to stay with my items as long as I could. Yes there were times I had to eat and use the restroom but for the most part trying to get things rectified to avoid any issues with said facility. A week later income to access my unit because I rented a UHaul to just move out and I'm locked out again. Once again no warnings. No update. No text message. I mean I made my first review and Linda personally called my cell phone asking may I change it. I'm unsure why the same energy wasn't reciprocated when it was time to change things around without my knowledge. For the second time they did this sneak attack. Now it's 8:59 am on June 5 and im still unable to access my unit. And customer service tells me my access point has been changed to manager hours 9:30-5pm. I've been here since 8, was on hold for 47 minutes, in that time I found out information from a customer service agent named Chyna thru the "message us" option. So there's issues that need to be addressed she stated. However when asked where the said issues documented she tried to dodge the question, eventually saying no there aren't any notations, just that they have to speak with me. Once again I've been here for 2 years. I stuck and stayed when my rent shot from 50$ a month to 80$ a month for a 5x10. However once I entered into my own venture at trying to open up my own consignment shop, which I've been very proud of ,to say the least, I'm getting all this push back from the employees. So Jason and I exchanged words two days ago. I I him I'm going to get a truck and I have until the 7th before I'm locked out so I'll be making my decision Monday. To no avail they lock me out early and give me this weird access. I'm appalled at the way they can treat a consistently storage invested client. I've been through alot over the last 24 months and my storage unit was a huge part of me being able to maintain my mental strength. Linda stated out of her own mouth I've been nothing but respectful and kind. So yes I took offense to being treated quite opposite because I have clothing piles in the hallway. But we're at a storage unit, and I'm trying to create space for said items to go into the storage as well as in taking things out. Isn't that the purpose of the free spaced to be utilized when needed. Lord knows plenty of my neighbors utilize it moving in and out but because I'm having a difficult time I'm targeting instead of assisted. I asked about a bigger unit and was told an off the wall price and that the 1$ first month wouldn't be able to be applied. This treatment is horrendous and outright degrading to the public storage name. Instead of helping they found a way to hinder. I'm moving out with all said & done no issue. It's time I move along because matters are only escalating at this point. A few noted points, I should not know that Linda loses 150$ for a 1 star review on google. We're humans we all have stories and struggles &&, yours aren't bigger than mine. Vice versa. Lastly there's no diversity in that front office. It's an all white staff that manage a predominantly black customer based storage facility. Compassion and kindness are not something that's thought about often during conversation. This review is just a heads up of the type of activities this facility partake in. As well as some insight to visual the type of immaturity Public Storage accepts.

If you need storage for a few months definitely look elsewhere. I had my original fee increased and…read morejust received an email that my rent will again increase. It was originally $53.00 and now it is up to $84.00 with the mandatory insurance. I have always paid the storage fee before the scheduled due date and feel the increases in fees were never really explained. I use the space as storage for a small business but I will now take my business elsewhere.

I have a storage in VA that costs $30 more than this one for the same 10x15 unit. So, I'm going to…read morebe consolidating my units soon. The staff are friendly here. Any issues I've had have been quickly resolved. There's plenty of parking & they have both climate controlled and outdoor units. I have an indoor unit. The elevator is spacious and there are plenty of rolling carts available downstairs to move your items. There is a ladybug issue here. By "issue" I mean that there are lots of dead ones all over the floor & I have no clue how they got in the building. The staff member who showed me the unit told me about them, but I didn't think the issue couldn't be resolved. They are attracted to the lights so they hang out there. Maybe they get too hot and die from there. Who knows?? Just know you will see a lot of them when you come here. Regardless, I think this is a good storage facility, and I recommend them.

Everyone was very helpful and for a 10x10 it is almost $50 cheaper than most storage units and…read moresites. Staff was friendly and very knowledgeable.

Jessica was super helpful and efficient. By far the easiest storage rental process here. Thanks…read moreJessica!

I had a great experience with Public Storage I was trying to get a friend set up with a storage…read morecompany and I decided to leave a review because of the standout employee I believe his name was Roderick. He handled me professionally and with politeness, and was really willing to help me in any way he could. He answered all my questions, took me through options for storage, even offering helpful recommendations toward exactly what I needed. What really stood out about him was his composed sober character, even over the telephone. It is not often you can have someone on the phone y who can make you at least feel like a customer and more like a friend They went above and beyond in making sure I had all the proper information.

Hello my name is Alexis Johnson Parker and I am trying to do what I can. I have recently lost my…read morejob and my transmission went out in my car and some recent health issues all in one. I am overly struggling and overwhelmed at this moment. I am not looking for a handout but I just know that it is a major struggle for me right now and I am doing what I can. it is hard trying to get ahead of all bills at once. I called trying to get some help with payments so that I will not lose my storage. My grandmother passed away and all of her valuables are in my unit. Please someone have some compassion and work with me to get caught up as it is very important for me not to lose my unit. these are unforeseen circumstances that I am going through and I am holding on to my faith that I will make it out of this stormy moment in my life. I am not a person that looks for handouts and would just need some time to get caught up with the payments for my units. I am a little over a month behind and my storage unit does now have a lien on it. I am trying my best but do not have any resources right now. please pray for me and pray with me as it is very important that I keep this unit until I am able to find a new home to store my belongings. Thank you. You all be blessed and stay safe out there, especially with Covid being back on the rise and pray over yourselves and family as well.

Extremely efficient. The property is well kept and I utilized the truck option which was just .99…read morea mile, extra bonus at that price!!!

I acquired a unit here in October of last year to hold Christmas items for my family. After being…read morehomeless for 2 years and going through we were blessed to find a home and I wanted to have a special holiday for my family. Especially my niece who is 5. Everything I ordered, mostly toys, decorations, brand new tree, new bed for my niece, electronics, some household things went into storage. Brand new. The day after Thanksgiving my sister went to the unit to get the tree and decorations and it was empty. Everything was gone. No one could help. The camera didn't show my unit at all, so that was no help. I spoke with the district manager and regional director and nothing. The insurance they make you pay for denied my claim. Almost $4300.00 worth of brand new items, gone into thin air. I am currently looking for a good lawyer because that is way too much money to let slide and I truly believe someone who works there took my stuff. Do NOT patronize this location. If you can't go to another company go to another location.

Worst experience ever! The night I came to use my space; there was a vagrant relieving himself,…read moresquatted down in the back lot inside of the gate! When I called to cancel my lease after one day, the Manager assured me she would take care of it and asked me to leave a 5 star review. That was October 17th and today, November 12th, I have an invoice for that unit!!! These folks are shady. I'll be in touch with corporate in the morning. Just beware of where you choose to store your possessions. This was for the Maitland Dr location in Raleigh.

. After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie