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Storage King USA

3.0 (6 reviews)
Closed 9:30 am - 6:00 pm

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Self storage

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5 months ago

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5 months ago

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2 years ago

I would look somewhere else. They have increased our rental fee and we have only been there 2 months.

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2 years ago

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2 years ago

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Vanessa R.

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4 years ago

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Vanessa R.

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Ask the Community - Storage King USA

inNout Movers

inNout Movers

(35 reviews)

I contacted several moving companies to get estimates on moving what I considered to be a fairly…read moreunique situation. Four bedroom three bath home but only one person living in it so there had to be some concessions made, and the pricing could not just reflect the square footage Michael was in charge of our move as we ended up choosing them to complete the task. They were not the cheapest nor were the most expensive.. they arrived promptly at 8:30 as promised with three gentlemen to do the move. All supplies were included we had several delicate items, including some very large screen TVs, some large decorator mirrors. And then abundance of other items, more traditional, like your refrigerator, freezer and washer and dryer. They were very nice and very easy to work with. They were very respectful. We had somewhat of a situation going on and they worked through it with us. They worked consistently for about 5 1/2 hours which included a flat fee service charge and then an hourly rate for three men After they loaded everything that needed to go to climate controlled storage, they also loaded a flatbed trailer to go to personal storage and then drove the moving truck to the storage units we had chosen in Cedar Park. I thought they did an amazing job and I would hire them again in a heartbeat!! When I went to talk to the storage people and obtain the key and lock, they commented on how nice the moving men that came were and how hard they worked to get everything in that 10 x 10 storage space. It barely fit I'm not sure how they did it, but I was so relieved . I'm so sorry. I don't remember all three gentlemen's names, but they were all fantastic. They worked well together, combining teams to do the wrapping and padding of delicate items. They also were very kind and waited for me to clean out and clean up the refrigerator before they moved it. Thanks so much, In N out Movers !!!! We'll see you again for our move and we will certainly let everybody we know that you did an amazing job !!!

Moving can be overwhelming, exhausting, and down right frustrating, but I have to say it was an…read moreamazing experience with this company! My sister moved in Austin, Tx from one apartment to another and wow the moving guys Armon and James were awesome! They were efficient and super nice! You could tell they had a system that worked quickly that literally gave the company's name a run for its money! I really appreciated all their help packing and unloading all items and accommodating our needs. If you need a company that not only does their job but is also friendly give them a call it makes moving actually a pleasant task!

Come And Take It Moving And Storage

Come And Take It Moving And Storage

(45 reviews)

Absolutely horrendous experience. We initially worked with Matthew who was responsive and a great…read morecommunicator. We stored the majority of our household goods for 18 months while we relocated from Austin to Houston and were building a new home. When time came for delivery, I learned Matthew was no longer with the company, so we dealt with Rachel. She says she is an owner. She is a horrible communicator and the moving people which consisted of a very old man and teenagers damaged more of our items than I can write about. The biggest was a refrigerator we bought from Costco for $4000 one-year prior. When they delivered it, the compressor was not functioning. They claimed zero responsibility. Then when the delivered or household goods, 1/3rd of our items were missing. Scott told us he would investigate and let us know later that evening. I never heard from him. Three days later and several voice mails left, I hear back that they found our items and would bring them soon. More hounding and we received the rest of our furniture. The reality is this company uses young kids as labor, and they simply are not as careful loading and unloading. Scott while nice is too old and crippled to be doing the work he does (that is my observation). Finally, when unpacking we found wrapped broken items. Meaning they were broken while being packed and they hid it from us. I am kicking myself for entrusting this company and would NEVER recommend them.

We were prepared to move, with all items in boxes and only big furniture left to move. The loading…read moreend of the move should have gone quickly. We were charged for a 3 man crew. The first two movers were a little late, which wasn't that big of a deal. But the 3rd person was an hour and a half late load the truck and was not there to unload and reassemble. So we paid a full day for 3 people and only had 3 people for a couple hours. The other workers spoke openly about going to bars the night before, getting kicked out of bars, and getting in a fight at the hotel. It was obviously they were not at 100%. At the end of the move they wanted to charge us for additional time it took to move. We had a large gun safe to move, which we mentioned during our initial conversations for a quote. On move day we were told it would be an additional $500 charge for the safe, which was not included in the original quote. When we reached the reassemble stage for the safe we discovered there was damage to the safe, which we were not told about by the movers, we found the broken parts left on the move truck during a final check. The company did not charge us for moving the safe and informed us they would not pay to fix the damage. We ordered pizza for the two movers who were unloading at our house. They left pizza crusts and trash in front of our house in the street... addItionally we found vomit in one of our trash cans. The movers did not fully reassemble the refrigerator and left it out of place, requiring us to do it our self. On the unload /reassemble side my boyfriend and I i worked along side the movers when it became clear they were not going to get it done themselves... if we wanted to move ourselves we wouldn't have hired someone. Each of these things individually could have been overlooked but together it made it a bad experience. Especially when we sent pictures and information to the owner who did not offer to fix the safe. We went with this company based on the great reviews, but that just wasn't our experience. They were significantly less expensive, but we would have paid more for better service. Disappointing.

Storage King USA - selfstorage - Updated May 2026

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