DON'T STORE HERE! I have been storing extra furniture in this facility since December 2019 in a first floor interior unit. I recently went to the unit to get some things out and when I walked in the building, I could smell a strong mildew smell. This was several months after we had received a notice the facility closed for several days for "upgrades" to the facility. I opened my unit and pulled a few things out and discovered my furniture, including a huge sectional sofa was severely damaged with mold/mildew! I pay for climate control to protect my belongs from this very issue!! There were several areas on the ceiling that showed some kind of moisture came through. I called 3 times and left a voice message for the manager and never received a call back (she "claims" she never got a message). When I finally reached someone that worked there, she told me to file a claim with my insurance which I did and it was declined because the moisture was a facility issue! When I sent pictures through an email to facility, I finally got a call from the "manager"-Regina Ferguson, who was very rude and condescending. She wanted to take her own pictures so I had to take her there so she could take pictures for herself - not sure why because all she would repeatedly say is it was my property and my insurance had to cover any damage. Her only solution was to let ME move my belongings to a 2nd floor unit or give me a month's free rent!!!!! How does that address the damages? She refused to offer any compensation for the ruined furniture or any responsibility of the facility for the problem that caused the damage!! If she is the best they can get for a manager, then this company has bigger issues than facility maintenance!!! If corporate does not address this problem with my damaged property, I'll see them in court! read more