The customer service is awful the one and only lady that is running the show hates people that ask…read morequestions. She even told me so. She gets really defensive from 0 to 100 in no time. She is not someone that should be talking to customers. She definitely hates her job and takes everything personally. I've never been treated so rudely in all of my life when rent a storage unit. Even the very first day I started my contract she seemed to have problems with wanting to explain anything to me without getting upset. Yes im the type of person that doesn't read or remember all of the fine details of a contract. Or know the ins and outs of renting. But if ask a question and im a little bit shocked about the contract the first response from the worker should not be ripping me a new one for asking questions and not understanding them fully. They have misleading signs that say they don't raise the rent but they do it's just worded in a way to get you hooked. And when if you ask any question about anything she comes unglued. Only reason I rented from them in the first place is because it was a good location for me and cheap. And now i know why.

This is a clean and well maintained storage facility. Friendly staff and Kelsee is great at making…read moreus feel welcome. The unit works great for us with our budget. Great value and great service!

Poor business practices, They never answer the phone, don't return voicemails, half the time the…read morevoice mail is full so no option to leave a message. They fail to auto debit then charge late fees and don't send monthly statements. No way to update new payment method due to poor business practices. I am a work during the day & I can't get to the office during the days & office is open very briefly on Saturday. I do not recommend them.

We used this to store our stuff for almost 2 years. Great People to work with and didnt have any…read moreissues.

I've had a really great experience with Wildcat Storage in Pleasant View. It was easy to get a unit…read moreset up, and the whole process was quick and painless. The service is friendly and helpful, and the location is convenient. I have rented from another facility in the past and it doesn't compare to the experience I've had here.

Unprofessional! So I call at 10:00 am and I get Kayla who says she isn't in the office right now…read more(clearly she was driving) and said for me to call back later when someone is in the office. I said well are you guys not open at 9 am? She said, technically there is not someone to be there from 9-6 everyday, it's more of an on call thing. Wow.. I've used u guys in the past and never have I heard this excuse!

I've been meaning to drop a positive note about this business for a while now. Their facility is…read morespotless, their rates are reasonable and the owner and her team are polished professionals. They went out of their way to make doing business with them a breeze. They're super friendly and I know who to call if I ever need to store my things again. THANKS GUYS!

A wonderful storage place! Highly recommended! Carlee helped me so much since I was trying to get…read moremy storage unit secured before moving to the area and she spoke to my friends who were in the area and helping me get my things in there! I felt respected and that I mattered which is was not getting from other storage places. Thank you Carlee for the top notch service!

I cannot imagine a storage facility being more secure, with…read morepeaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.

Very impressed by Lon and the cleanliness and friendliness of the place. Very secureread more

This self storage facility is hands down the best, friendly, and understanding employees and…read moreowner, Chase Johnson is the man, honestly was a wonderful blessing to our family. Came thru in the clutch my family and I needed amiracle, when it came down to our last day and last minute notification, when we needed to relocate our living situation! Thanks Chase we were really impressed, And thank you very much! The Johnson's,​

WAAAAAAAY over priced to store an RV. I live in California and my 30x60 is $95 a month, here at…read morebeehive $250-300... what a joke!!! If you google where to park my RV, it links you to a neighbor website, where people rent out driveways, land etc for a 1/10th the cost of this Ripoff location..... im not happy about this, so karma is a B...

The manager Peter is very nice and keeps the area immaculately. It is easy to access my unit and I…read morefeel comfortable using it.

It's just a storage shed, right?…read more Well there are a few nice things about Wildcat setting it apart. First, the place is extremely safe. Great security system, great lighting, and on-premise management that lives on site. Second, the pricing is reasonable. If you find a better price they will match it and they are forever running specials to be competitive and keep the place full. My favorite thing is how accommodating they are. Need power? They find a unit close to an outlet. Need better access? They find a unit you can back a trailer to. Need a truck? They have a box truck they loan out for free to storage customers. It's more than just a shed.

I needed a place to store two vehicles for a month. I was able to pop right over to the Syracuse…read moreGateway storage and was set right up with the perfect storage unit size for my needs. I really appreciate that It is a month-to-month contract. No high-pressure sales!

The storage facility is in a nice location. Prices aren't too bad. There's plenty of space to drive…read moreyour larger vehicles. It's very secure and I even feel safe going after dark. It may be a little difficult at first trying to find the box to enter your code to exit.