One year having a unit here. Price has increased $133 since I first moved in. The first price…read moreincrease came after three months. Didn't even get a notification of this most recent increase. Currently paying $310. There is an app to access property, which sounds convenient but doesn't work half the time. Want 24 hour access? That's an extra $50. Wouldn't recommend. I'll be moving out asap.

Awesome service! Very helpful and friendly. Sylvia is the absolute best!!! I needed to obtain a…read morebigger unit which wasn't available. Sylvia came up with a great back up plan and got me squared away.

Excellent customer service. Jamie is very easy to work with and goes above and beyond to help…read more Very highly recommended.

Would have given 5 stars except for the parting response of the manager Anna. Overall, I was…read morepretty happy with this place. There was an incident with a payment which they misplaced about 8 months ago which was difficult to sort out with them, but still, it was ok until this month. I called in October to let them know I was vacating as there is a 2 week notice requirement. At the time they said, no problem, let us know when everything is out. My bank sent a check for November rent on 11/1. I called again in November to let them know I would be out that week, again, they responded with great, let us know when you are completely out. I vacated on the 11th and called on the 12th to let them know and find out how I get my pro-rated refund for the month. Their response...we won't give one. ??? Yeah, if you hadn't paid us on the second, we could have done it they said. I don't understand what difference that makes so I continued to press her that no one told me that in the recent communications, but she was firm, condescending, and rude. "I can't read your mind" was one comment. "We have 564 other customers who are just fine with this policy" It's an arbitrary policy, that allows them to collect double rent on partial months, which is ripping people off basically. I told her that would prevent me from using them again if this couldn't be resolved. Her response, "That's fine" with a silent "I don't care" attitude. So they don't care about return customers and I really won't be back and I'm going to tell all my friends not to use this company either.

We recently moved to Utah from California and were in need of a self storage facility. After some…read moreinvestigating, we decided to choose Ogden Self Storage. We first chose a storage unit that was too small for all of our things. They were more than helpful and accommodating in getting us the correct size unit. The grounds are well maintained and secure. They run monthly specials and are easy to get to from all parts of town.

I had a great experience with LockitUp Storage in North Ogden. I really liked their security…read moresystem. Using the app to access the facility and open the gate made everything incredibly easy and convenient. It took the hassle out of getting in and out of my unit. Their customer service was excellent as well. Everyone I interacted with was patient, friendly, and helpful. The combination of modern technology, convenience, and great customer service made this a very positive experience. If I ever need a storage unit again, LockitUp Storage will definitely be at the top of my list.

I stored my belongings there for probably 4 years when I moved out I called and let them know I…read morewould be out no later than the 8th but was out on the 5th after paying for the full month they would not refund any of my payment!! I would not recommend storing your things with this company they don't tell you you won't get any money back if I had known this I would have waited a d gotten my money's worth out of them!! They also don't snow plow or clean up so that you can move easily during the winter! I miss the old managers that used to be there

I highly recommend using Cube Self Storage for all your storage needs. Storage unit is brand new…read moreand clean! Every time I interacted with the staff, they were kind, helpful and accommodating!

The customer service is awful the one and only lady that is running the show hates people that ask…read morequestions. She even told me so. She gets really defensive from 0 to 100 in no time. She is not someone that should be talking to customers. She definitely hates her job and takes everything personally. I've never been treated so rudely in all of my life when rent a storage unit. Even the very first day I started my contract she seemed to have problems with wanting to explain anything to me without getting upset. Yes im the type of person that doesn't read or remember all of the fine details of a contract. Or know the ins and outs of renting. But if ask a question and im a little bit shocked about the contract the first response from the worker should not be ripping me a new one for asking questions and not understanding them fully. They have misleading signs that say they don't raise the rent but they do it's just worded in a way to get you hooked. And when if you ask any question about anything she comes unglued. Only reason I rented from them in the first place is because it was a good location for me and cheap. And now i know why.

This is a clean and well maintained storage facility. Friendly staff and Kelsee is great at making…read moreus feel welcome. The unit works great for us with our budget. Great value and great service!

Easy Storage is hands down the best storage facility we have used! We've done a lot of moving…read morearound and always put our extra household goods into storage. I wish that there was an Easy Storage in every state! The convenience of their self serve kiosk is such an ingenious idea! There's absolutely NO hassle with setting up an appointment with their office staff. You just drive up to the kiosk, choose the size of your unit, and rent right there! The facility is completely safe. Iron gates all around and a main iron gate that in order to enter, you must key in your personal access code. Many facilities in Ogden that we researched prior to going with Easy Storage, did not have the kind of protected properties that we found with them. Lastly, Joan and the staff at Easy Storage are so easy to work with. Always professional and courteous. Whenever we had questions or concerns regarding our storage, they were easy to contact and always helpful. I highly recommend Easy Storage and give them a 10-star review!! Excellent facility!

Hi I would highly recommend this facility. From the moment I walked in the lady behind the counter…read moregreeted me politely and was very helpful in determining what size a unit I would need and recommended a uhaul truck that they rented to me and worked out perfectly might I add. I believe her name is Jenny or something like that. They have been good to me and the facility has always been clean and welcoming. Will recommend to others!

Layton Self Storage is a horrible, heartless establishment. I moved into my unit, and would be…read morecharged every month on the 21st. Because I am a single, working mother that works during their regular business hours, I was not able to come in during the weekdays. I came in one Saturday morning, to move out completely, and was told that the full month for the next month was charged to my account. I was being very patient initially, trying to work with them. I was trying to get them to pro-rate it for the week, if they were not able to waive it at all. The office "manager" was rude, uncooperative and not helpful at all. After half an hour of persuasion, I was able to get her to call one of her bosses to ask if he can do anything about it. He told me I have to call the following Monday, and see if pro-rating was an option. Alas, it was not. They threatened to charge me late fee, lien fee, and another month's rent if i would not pay for the extra day that I used their storage. Doesn't that sound ridiculous? I had told the "boss" I believe his name was Jack, that I am a single mother who does not receive any child support or alimony, and am bearing all the cost and bills, but he was still unwilling to budge, saying that once the system hits, there is nothing they can do. Computers and data entry can be over-written by humans. As far as I know, there's always something people can do as long as they are willing. But the employees and owners of this establishment refuses to be kind and reasonable towards their customers. There are plenty of storage units in Layton. I want to warn everybody of how they are before you decide to give business to them. Hope my review helped.