Visited during Cars and Coffee. Excellent establishment. Loved the variety of cars and people that…read morelove them!

Wow! What a cool place!! I attended a private event at this place, much better then a boring hotel…read morebanquet room for sure. The cars on display are amazing, the paint job on that Dodge Challenger .. you have to see in person to really appreciate it. The neon signs and decor really make this place special. The staff that assisted with the event were friendly and accommodating. I would recommend for parties & events.

I highly recommend McDowell Mountain Community Storage. Over the last two years, Jeff, the manager,…read morehas been consistently professional, friendly, courteous, and available when needed. I've rented units for both personal and professional needs. Both the facility and the units are easily accessible, exceptionally clean, and well-secured. Based on services and amenities to date, I suspect that I'll be renting from them for several more years.

Very kind and great service. I lost the key to my lock and the staff cut the lock no questions…read moreasked. There was also a charge to take off the lock to my storage unit and they were extremely generous and didn't charge me. Thank you! Definitely recommending them to my family and friends :)

Outstanding Storage Facility - Extremely Clean, Well-Managed and Secure!…read more I've had a unit at Extra Space Storage at 15023 Pima Road since it was Life Storage transitioning over, and I couldn't be more impressed. It's by far the nicest, cleanest, and most well-maintained storage facility I've ever used (and seen). Among the standout features is the huge double garage where you can pull in to unload and load, which is a game-changer in Scottsdale's heat or during other inclement weather. Beyond the convenience, the facility is well-lit and secure, giving me complete peace of mind whenever I visit. The transition from Life Storage to Extra Space Storage was seamless, and the level of service has been exceptional (and has been since day one). The staff is always friendly and professional, and Jordan, the manager, is exceptional--very helpful and went the extra mile to assist.There's also plenty of carts available, making unloading and loading hassle-free. The prices are extremely competitive and well-priced, offering great value for such a high-quality facility. I highly recommend this location!

We initially chose Extra Space Storage because the pricing seemed reasonable, but that didn't last…read more Our monthly rate went from under $100 to over $180 which is an increase of more than 80%. There was no gradual adjustment, just a sudden spike. If you're considering this facility, I would only recommend it for short term storage and suggest keeping a close eye on your billing.

We are a repeat customer. This company trains their people quite well. The guys they sent for the…read moremove were very professional and personable. To top that they were all very efficient. The moved went so smooth. If I can give them more than a 5 Star I would since they definitely deserve it!!! They are also reasonably priced!!! Great company!!

First part of a 2 part review. All the packing and wrapping took place today. Very efficient and…read moreanswered all our questions. Second day is the move itself which I'll review separately tomorrow.

jacob was amazing he helped me with getting a great unit ! he definitely knows how to have great…read morecus service as well.

Denise has been a great help in customer care and service as well as Jacob. Thank you so much! And…read morethe price was perfect for the 10 by 12 we had.

Jeff was amazing when I started unloading! He started chatting and seeing how I was doing, we…read morechatted for about 20 minutes. It's great to have someone who cares (customer service) while moving in. Ryan

These asswads literally raised our rate by $10 shy of DOUBLE, after less than 5 months here…read more They also claim this is climate control, which is not really true. Sure, it's not as hot as the outside temps, but they are so cheap with the AC that you sweat your ass off while in the indoor units. Total pricks! DO NOT RENT HERE! TOTAL PIGS WHO PREY ON PEOPLE!

Property manage Conner took care of an access issue recently for me, thanks Conner!…read more We understand sometimes there may be technical issues, one opportunity would be to have customer support 7 days a week.

EDIT: Ah, blame the customer for your greed. I will never recommend a business that blames the…read morecustomer when you sent notice via snail mail using a small postcard hoping the customer doesn't notice. I know your game. I guess math is not your forte because it was a 50% increase. Go back to high school. I guess your reading comprehension is also lacking since I stated you could have sent the notice via e-mail. You have my e-mail address, sent my receipts to that e-mail address, so it has nothing to do with whether I had a PO Box or a regular address. Also, no one regularly checks their mailbox anymore, PO Box or regular address doesn't matter, and you know it. I stated that as well in my original review. I would never recommend a place that blames the customer who did nothing wrong. Received a 50% increase. I was told by several employees there, including a manager, that the most they would increase would be $10. The place isn't worth that much of an increase. Plus they sent the notice of increase by snail mail only, not email. Who checks their mail anymore. I have everything set up electronically, so I didn't notice the increase until it was too late for this month. They were good a couple years ago , but I no longer recommend the facility. There is a lot of competition out there. Don't listen to their lies trying to justify the price increase..

this is a clean, well run storage facility but beware. they will start you at a decent price and…read morethen every 6 months the rate will increase by more than 50% and they won't allow you to lock in a rate for longer than 5 months. so before you know it you will be spending a ton of money to store your things and at the rates they charge you can likely replace most of the things you are storing. zero loyalty to existing customers. i would expect a 5-10% increase but in excess of 50% is ridiculous.

This is one of the best run storage facilities I have seen. I had one previously with a different…read morecompany in town and I also did some research to look at a few different storage places before choosing this one. Exceptional customer service. I dealt with Val, thank you to her for being very helpful and professional. The facility is immaculate. 5 + stars on this one.

Very pleasant staff! Lock was a little tight they replaced it immediately! And I forgot to lock my…read morestorage unit and they locked it for me until I came back. Very grateful for the staff here

Very clean, well lit, storage facility. My better half said and I have to agree, that it is…read morereminiscent of the place in the movie Coma - but in a better way! It's climate controlled and has good security. It looks like they have four different size units.

Shout out to the gentleman at this location Over a three day period they helped me get a trailer…read morehitch rented for a cross-country move. There were a lot of self-inflicted challenges like not having a trailer hitch wiring harness already installed on my bronco but these guys were really patient and helpful, even repairing a bad wiring job on my trailer harness. Definitely would recommend this location.

Good place doe storage. The facility is clean and well lit. Some fans throughout to help with the…read moresummer heat. Changed policies with security to mandate entering security code when entering and exiting building. Josh was very helpful in explaining new rules when my alarm went off.