Terrible scammy business. Raises your rates without sending an email about it and was supposed to…read morebe credited money for a late fee even though I have autopay on. How does autopay get a late fee? And the icing on the cake the guy I spoke to never put it in the notes so I couldn't get credited for it. Terrible management, terrible people, terrible rates. If you're thinking of choosing this place for storage take your business elsewhere.

Yeah so the management here is so disrespectful. I'm cruising through the lot trying to find my…read morestorage unit, and this manager dude is like ripping through the complex on his golf cart way too fast. As i'm driving around the corner this dude comes zooming out of some gravel parking spots and has to slam on his brakes to keep from hitting my car. I proceed to find my storage unit, park next to building, and this dude has the GALL to come holler at me to roll down my window, then asks if i need help. And i'm like no sir just waitin on my pops bringing some stuff to storage. And then proceeds to say something dickish about the fact that I looked like i needed help and something about him almost hitting me. I didn't completely hear the end of what he was saying but like dude was CLEARLY pissed that his dumbass almost hit ME, because HE was zooming through the parking lot on the golf cart. So hey management, next time one a your guys is zooming through the parking lot on his golf cart and almost hits somebody, how about you slow the fuck down and get off the golf cart instead of approaching the customer and saying some rude shit as if it was MY fault YOU had to slam on your brakes as i'm going even below the speed limit of the complex tryin to find my storage unit. Yes i know i cursed a few times but like that's just unacceptable. I don't like confrontation and i don't like having issues with folks, especially when i didn't do a damn thing wrong to him. He was pissed because he almost hit me and had to come say somethin to me to brush his ego. Would give a -10 star if i could. lol. Older white dude. Probably 50's.

Modern and very clean facility. Convenient location. Gerard the manager there could not have been…read moremore helpful. Highly recommend this facility.

I've been renting at Extra Space Storage in [City, Location] for over a year. When I started, my…read moreunit cost $227 per month. Without warning, the rate jumped to $384 -- a nearly 70% increase in less than 12 months. When I contacted the office to discuss it, I was told there was nothing they could do, not even prorate the current month when I gave notice that I planned to vacate. The facility itself is clean and safe, but the way this company treats loyal customers is disappointing. If you're considering renting here, be aware that your "introductory" rate won't last, and you may face steep hikes with little to no recourse.

Had a great experience with Sharonda today! She was so kind and very informative. I will be using…read morethis facility soon for my upcoming move to a smaller house.

I rented a storage facility here for almost three years. Never any issues and staff are friendly. I…read morewill rent a unit here again if I need one in the future.

Terrinia at village self storage made my move from Massachusetts to Bluffton and then again to…read moreBeaufort a really easy experience thank you so much!

From the owner: For over 20 years, Village Self Storage has been serving the storage and moving needs of Beaufort…read moreCounty. It is conveniently located between Hwy 278 and the Bluffton Parkway next to Tanger 1 Mall in Bluffton, SC. Whether you are between residential moves or wanting a more permanent space for your business, Village Self Storage has a wide assortment of storage sizes ranging from a 5 x 5 regular storage unit to a 20 x 40 warehouse with power and lighting. If outside space is needed for an RV or boat, Village Self Storage has both covered and open parking spaces that have extra wide aisles allowing for easy access. You can feel secure once you store your items there because Village Self Storage has security alarms, cameras, and gates with 24 hour access. From moving supplies like boxes, wrapping paper, tape and bubble wrap to U-Haul rental trucks and trailers, Village Self Storage has everything you need for your move.

They start out with good prices then they double or nearly double the price of the unit within 60…read moredays. I guess they hope that once you have put your stuff in the unit you will pay more rather than move it somewhere else. Dirty b

So beginning of August 2022, I arrived at 935pm to grab some things from storage before heading…read moreout the next morning to Ohio to my mom's house. My gf arrived to help me load the few items, I was transporting onto my trailer. She mentioned jokingly something about the facility closing at 10 pm and hoped they'd let us out the gate. Ladies and gents, we were locked in the facility for over an hour. The woman who owns it/lives above the office, refused to help is as this stores policy is not to interact with customers after business hours. We had to call 911 who sent a Jasper deputy or PD to let us out. The kicker is that the manager who lives upstairs was on the phone with the officer to let us out and gave him the code to do it instead of coming down stairs and doing it her lazy self!! The officer informed is that this was the first time he had come out but had heard it has happened before more than once. The legal out they give themselves is that the pedestrian gate was open... meaning we were free to escape if we left our things and vehicles there. Worst of all the manager wrote my gf (the property owner) a scathing email the next day threatening her with trespassing and distributing the peace. She also threatened to evict her if there was another "incident" mind you I was talking loudly about how horrible a business it to hold their patrons hostage against their will, all the while she was peering out the window above us... very "it puts the lotion on its skin..." If we had the money, time or energy to change storage locations...we % would! But again... we feel trapped

Thanks Chris I really appreciate all your help During the storm. Chris Went over and Beyond for…read moreme. great place to store your belongings. Thanks Prime Storage!

Storage yard is tidy and seems very secure. Chris the Hilton Head manager was VERY patient and…read morehelpful as I backed our 30 foot trailer up for the very first time. He did everything possible to meet our storage needs!

These people are amazing. We moved from NY and got to the island in December with a 53 foot…read moretractor trailer I packed by myself... unloaded, stored. Closed Friday and finished moving in today to our new home. These people are amazing and took care of us like we were family. Let us borrow a landscaping trailer to move our stuff. Were totally cool with rates during these crazy times. I highly recommend using them for storage. I highly recommend them for moving. Why? Cause they are professionals... period. Fantastic customer service!!!

Seantay was excellent as always. She helped my downsize to a better unit to fit my current needs…read more She has always been professional and the facility is always in excellent condition. This is the only place I trust my storage needs in Savannah.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.