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    Moss Creek Self Storage

    5.0 (1 review)

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    6 years ago

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    Compass Self Storage

    Compass Self Storage

    (1 review)

    I rented a climate control unit at 5A Estate Drive about one year ago in Sep of 2025…read more Unfortunately, I only went there a handful of times to check on my things because it was only supposed to be for a short time, but it took me a year before I was ready to move into a new place. I never really thought that I needed to check on my things because the website says the following word for word. "Where can I find secure self-storage in Bluffton? At your local Compass Self Storage location in Bluffton! We offer secure self-storage, complete with secure, gated access and a fully fenced perimeter. When you choose Compass Self Storage, you can enjoy peace of mind knowing your belongings are protected while you're away." On Sunday, July 20, 2026, I went to make sure everything in the climate-controlled unit was ready to move because I was moving on the following morning. When I got to the unit, something looked different because my lock was on the latch and secured with a sticker on it saying "THANK YOU FOR DOING BUSINESS WITH COMPASS SELF STORAGE" , but I quickly realized that someone bent the mechanism that goes on before the lock is secured, but it was bent out to pop it to gain entry since the lock couldn't be cut without a cutting wheel. When I opened the unit, I instantly noticed so many things gone. Everything of value was stolen from me, and it had to take the thieves plenty of time to go through and find the things that they stole. They went through everything to find every power tool and electronic. Plus everything else that I owned of value. They stole my golf shorts, Ralph Lauren shirts-pants-jeans-socks, all name brand gym clothing, dri-fit shirts, socks, coats, Tommy John underwear (who steals another man's underwear), and 18 pairs of high-end shoes & boots. I'm missing a 65-inch Sony Google OLED television stolen along with a STUDIO PLUS ECHO SPEAKER stolen, but those things can't be tracked. I'm completely devastated because my health isn't great, and I'll never be able to replace these things because I'm not making the money that I once made. They even stole my safe that weighs around 200 lbs, and I hope they never get it open. As you can see, I'm emotional about it, but back to the facts: NO CAMERAS INSIDE THE CLIMATE CONTROL BUILDING THAT MY THINGS WERE IN! THAT'S RIGHT! NOT ONE CAMERA! NO ONE HAS REACHED OUT TO ME ON THE PHONE TO SPEAK WITH ME ABOUT THE MATTER. Only by email. I lost everything that matters to me, and they've not said a word to me other than in an email directing me to contact the insurance company. No one from Compass has called me back after I reported the burglary to the police and to their voicemail at Compass Self Storage of Bluffton. I don't want to rent the unit anymore but I have to finish getting my things out because obviously I don't want my things kept there anymore, but due to my limitations, I need to sell the items that are left on Marketplace Place because I can't move them myself. Compass Self Storage made sure to keep charging me for every month though. No grace or compassion... JUST MONEY! I just want others to know that my unit was broken into, and if anyone else's unit was burglarized, please put it in a review so we can try to get in touch with each other because I want to know who did this to me and to you too. I have my own idea of how it was done and NO ONE SEEN A THING! By the way, read the fine print when you purchase the insurance because they won't cover anything over $5,000, a safe, or any jewelry/valuables. My last calculation was well over $20,000 and it's a hard bullet to eat when you're getting robbed again by the fine print that we never really check because we're all in to big of a hurry. They only pay us between $1,000-$5,000 but believe me, they make it almost impossible to get anything back. If I can eventually afford an attorney, I will be retaining one If you have any information for regarding my belongings or if your unit was burglarized please feel free to reach out via thomasbushiii@gmail.com

    From the owner: Compass Self Storage in Bluffton, SC on Estate Drive provides affordable, secure storage solutions…read morefor residents and businesses. Conveniently located near Pritchardsville, Hampton Hall Club, and Hampton Lake, our facility offers climate-controlled and drive‑up storage units, as well as vehicle, boat, and RV storage. We also offer on‑site moving truck rentals to help make moving and storing easier. Whether you're storing household items, business inventory, or recreational vehicles, Compass Self Storage makes it simple and reliable to reclaim your space in Bluffton.

    Midgard Self Storage

    Midgard Self Storage

    (10 reviews)

    Terrible scammy business. Raises your rates without sending an email about it and was supposed to…read morebe credited money for a late fee even though I have autopay on. How does autopay get a late fee? And the icing on the cake the guy I spoke to never put it in the notes so I couldn't get credited for it. Terrible management, terrible people, terrible rates. If you're thinking of choosing this place for storage take your business elsewhere.

    Yeah so the management here is so disrespectful. I'm cruising through the lot trying to find my…read morestorage unit, and this manager dude is like ripping through the complex on his golf cart way too fast. As i'm driving around the corner this dude comes zooming out of some gravel parking spots and has to slam on his brakes to keep from hitting my car. I proceed to find my storage unit, park next to building, and this dude has the GALL to come holler at me to roll down my window, then asks if i need help. And i'm like no sir just waitin on my pops bringing some stuff to storage. And then proceeds to say something dickish about the fact that I looked like i needed help and something about him almost hitting me. I didn't completely hear the end of what he was saying but like dude was CLEARLY pissed that his dumbass almost hit ME, because HE was zooming through the parking lot on the golf cart. So hey management, next time one a your guys is zooming through the parking lot on his golf cart and almost hits somebody, how about you slow the fuck down and get off the golf cart instead of approaching the customer and saying some rude shit as if it was MY fault YOU had to slam on your brakes as i'm going even below the speed limit of the complex tryin to find my storage unit. Yes i know i cursed a few times but like that's just unacceptable. I don't like confrontation and i don't like having issues with folks, especially when i didn't do a damn thing wrong to him. He was pissed because he almost hit me and had to come say somethin to me to brush his ego. Would give a -10 star if i could. lol. Older white dude. Probably 50's.

    Moss Creek Self Storage - selfstorage - Updated October 2026

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