Appt for a Notarization?? That's not a good policy. I just went to get something notarized and was…read moreturned away, because I needed an appointment. I will use other locations going forward, and that's $5 that was turned away.

Very helpful staff...easy in, easy out...counter service was knowledgeable and very efficient...read more

Every time I go here I kick myself for not driving to the Buckwalter or other location where there…read moreis WAY better service. A younger, thin man, who has been there a while, is the most rude service person I have ever encountered. I have no idea how the owner doesn't see how he treats people. Today I had two soft packages to return to clothing stores. These were not inexpensive clothes either. He watched me tape the packages up and then when I got to the counter, he said "taping those packages was a waste of time and tape, I need to open them" and then proceeds to pull out an knife and slice right through each package down the center so aggressively! I said "WOAH, excuse me, but those are clothes in there!" And he said "Yeah whatever." I could NOT believe this happened. I finally called the owner and complained about him. This is so over the line and unacceptable. I will never go back and if you do go, don't go in his line!!!

They weren't the easiest to find, but they were very easy to work with. I've used them twice very…read morerecently while this is my first review. I'd seen the negative reviews regarding the staff, but didn't experience anything negative. While SC has relaxed their COVID rules, the UPS store during the first visit was limiting people into the store and strictly adhering to the mask rules and distancing. The second time after masks weren't required, most of the staff were still wearing masks along with most of the patrons. My drop off was very easy. They took me quickly, reviewed the information and even though the return I had was at the weight limit, there were no issues. They handed me a receipt and tracking information. The employees I worked with were very friendly and helpful----- as well as efficient.

This UPS store has the nicest bunch of people working there. Always helpful and eager to help…read moretake care of you and get you on your way. Highly recommend.

What customer service!! Three weeks ago, while on vacation, I sent a package to a young friend…read morewhile he was at camp. He did not receive the package. I went to the UPS store and asked them to track it. John was so helpful and we discovered that I had put the wrong address on the package. He had the package sent back to his store. Today, he called to tell me that the package had been returned and he sent it off to my young friend in Las Vegas....better late than never. I can not thank John and his staff enough for their help fixing MY mistake.

I can't believe our good fortune that we found Hilton Head Shipping and Storage! My husband and I…read moreneeded to move items from Hilton Head to Massachusetts and although this was a not a large shipment, Bubba was willing to accommodate. His team - Stacy and Humberto arrived in Boston on schedule (great communication) and worked very hard putting everything into our storage unit. They were organized, extremely respectful and nothing arrived broken. We would use this company again in a heartbeat! Excellent value, plus no stress! Thank you Bubba, Humberto and Stacy!

Bubba Gillis and his crew did an excellent job transporting two large antique jade carvings(300#…read moreea) From Hilton Head to NW Pa. Highly recommend them.

We used this company and stored our goods with them for over 14 months. When they guys were moving…read moreour goods out for storage, there was lots of damage to the walls and floors. We didn't file a claim because we knew the house was undergoing a major remodel. When they moved us back in, we had the builder cover all the walls and flooring. AMS did not have that as an option. Additionally, when they brought our stuff back, many items were covered with mold. We had a lot of damage and many boxes looked like they had been packed by children. I hate to leave a negative review but our compensation for damage was horrible and out of line in our opinion. I can't recommend this company and I would not use them again.

Moved from Fl to SC. Was overcharged and movers took over 10 hrs to load my things onto the truck…read more Upon delivery, items had been damaged, stolen or not delivered. Movers did not know how to assemble my king bed and I had to hire a handyman. Very poor customer service. Do not hire this company.

The BEST staff and service. I've lived all over the US and have never encountered a more…read moreservice-oriented, caring and professional staff than the team that works at this UPS Store location. They are the embodiment of true customer service that you just don't experience elsewhere these days. A special shout out to Rachel who is always friendly and goes the extra mile to recognize you, offer advice and always with a genuine smile. The whole team here has made our experience moving to a new place much less stressful knowing they care about our needs. Great team!

The staff is not helping at all, they will never check and attempt to help just keep saying the…read moresame thing, no manager available. DO NOT USE THIS STORE IT WILL RUIN YOUR DAY! SWEAR

I met a real life superman on Sunday…read more I had a move set up with another company that told me my one bedroom move would be 1500.00 plus...I was like no thank you. I called around and was referred to this company....I called and lucky me..not only was he (Richard) in charleston...he was able to do my move same day.....I was like do you have help? He said "ma'am I don't need help" in an Elvis voice....I was like oooooookkkkkkk. He said ma'am I won't let you down..I was like there is no way he is doing this by himself...45 min later he showed up ready to move my stuff. Moral of the story....never judge, assume, or doubt....you just might be amazed. And I was....He is truly a one man show....He was pleasant, prompt, willing to help me pack the things that I didn't pack and unpacked everything into my small storage unit...He made it work. He saved the day for me and I had no problem paying...truly worth every dollar. THANK YOU RICHARD

From the owner: LCWS Moving & Storage is your premier moving company in Hilton Head Island, SC. When it comes to…read moreresidential & commercial moving, we are the clear choice. We have been working in Hilton Head Island & the Bluffton surrounding areas for many years. You can place your trust in us! Not only that, we offer a 43,000 square foot climate-controlled storage warehouse for all your storage needs. Our services include local moving & storage, interstate moving & storage, international moving & storage, commercial moving & storage, shipping & receiving, packing materials & supplies, and drayage. We move everything from apartments to large office buildings. We also provide white glove moving services for antiques, valuables, and luxury items.

Ty & John we're great ! They were professional, friendly and did a great job with…read more Handling all the furniture and multiple boxes ! We had three pods and they were really good with unloading ! Thanks Guys ! If anyone needs helpful courteous reliable help ? call Honest moving & company they are very fair priced and HONEST !!!!

Very good actually. The movers showed up on time and were polite, experienced, and efficient…read more Communication to set it up was mostly text and email. Every time I called, I got the answering service. The service was able to reach them if the text didn't right away. Honest was the most expensive, but we relied on Yelp reviews and are happy with the outcome.