Needed to return an apple iPhone. All it needed was a prepaid return label.And island ship and pack…read morecouldn't find enough excuses as to why they couldn't do it. The best excuseWas it might compromise their computer. It definitely does not shed a good light on fedex.

I called up looking for some packing and shipping services, and Sheila was very helpful in getting…read moreme what I needed. Very friendly and very knowledgeable!

Appt for a Notarization?? That's not a good policy. I just went to get something notarized and was…read moreturned away, because I needed an appointment. I will use other locations going forward, and that's $5 that was turned away.

Very helpful staff...easy in, easy out...counter service was knowledgeable and very efficient...read more

Every time I go here I kick myself for not driving to the Buckwalter or other location where there…read moreis WAY better service. A younger, thin man, who has been there a while, is the most rude service person I have ever encountered. I have no idea how the owner doesn't see how he treats people. Today I had two soft packages to return to clothing stores. These were not inexpensive clothes either. He watched me tape the packages up and then when I got to the counter, he said "taping those packages was a waste of time and tape, I need to open them" and then proceeds to pull out an knife and slice right through each package down the center so aggressively! I said "WOAH, excuse me, but those are clothes in there!" And he said "Yeah whatever." I could NOT believe this happened. I finally called the owner and complained about him. This is so over the line and unacceptable. I will never go back and if you do go, don't go in his line!!!

They weren't the easiest to find, but they were very easy to work with. I've used them twice very…read morerecently while this is my first review. I'd seen the negative reviews regarding the staff, but didn't experience anything negative. While SC has relaxed their COVID rules, the UPS store during the first visit was limiting people into the store and strictly adhering to the mask rules and distancing. The second time after masks weren't required, most of the staff were still wearing masks along with most of the patrons. My drop off was very easy. They took me quickly, reviewed the information and even though the return I had was at the weight limit, there were no issues. They handed me a receipt and tracking information. The employees I worked with were very friendly and helpful----- as well as efficient.

This UPS store has the nicest bunch of people working there. Always helpful and eager to help…read moretake care of you and get you on your way. Highly recommend.

What customer service!! Three weeks ago, while on vacation, I sent a package to a young friend…read morewhile he was at camp. He did not receive the package. I went to the UPS store and asked them to track it. John was so helpful and we discovered that I had put the wrong address on the package. He had the package sent back to his store. Today, he called to tell me that the package had been returned and he sent it off to my young friend in Las Vegas....better late than never. I can not thank John and his staff enough for their help fixing MY mistake.

I can't believe our good fortune that we found Hilton Head Shipping and Storage! My husband and I…read moreneeded to move items from Hilton Head to Massachusetts and although this was a not a large shipment, Bubba was willing to accommodate. His team - Stacy and Humberto arrived in Boston on schedule (great communication) and worked very hard putting everything into our storage unit. They were organized, extremely respectful and nothing arrived broken. We would use this company again in a heartbeat! Excellent value, plus no stress! Thank you Bubba, Humberto and Stacy!

Bubba Gillis and his crew did an excellent job transporting two large antique jade carvings(300#…read moreea) From Hilton Head to NW Pa. Highly recommend them.

Moved from Fl to SC. Was overcharged and movers took over 10 hrs to load my things onto the truck…read more Upon delivery, items had been damaged, stolen or not delivered. Movers did not know how to assemble my king bed and I had to hire a handyman. Very poor customer service. Do not hire this company.

I moved from Florida to SC. I was overcharged and had numerous items stolen, missing or broken…read more Movers took in excess of 10 hours to load my 2 bedroom condo in Fl. Once delivered, the movers did not know how to assemble my king bed and I had to hire a handyman. Terrible customer service. Do Not use this company!

The BEST staff and service. I've lived all over the US and have never encountered a more…read moreservice-oriented, caring and professional staff than the team that works at this UPS Store location. They are the embodiment of true customer service that you just don't experience elsewhere these days. A special shout out to Rachel who is always friendly and goes the extra mile to recognize you, offer advice and always with a genuine smile. The whole team here has made our experience moving to a new place much less stressful knowing they care about our needs. Great team!

The staff is not helping at all, they will never check and attempt to help just keep saying the…read moresame thing, no manager available. DO NOT USE THIS STORE IT WILL RUIN YOUR DAY! SWEAR

I met a real life superman on Sunday…read more I had a move set up with another company that told me my one bedroom move would be 1500.00 plus...I was like no thank you. I called around and was referred to this company....I called and lucky me..not only was he (Richard) in charleston...he was able to do my move same day.....I was like do you have help? He said "ma'am I don't need help" in an Elvis voice....I was like oooooookkkkkkk. He said ma'am I won't let you down..I was like there is no way he is doing this by himself...45 min later he showed up ready to move my stuff. Moral of the story....never judge, assume, or doubt....you just might be amazed. And I was....He is truly a one man show....He was pleasant, prompt, willing to help me pack the things that I didn't pack and unpacked everything into my small storage unit...He made it work. He saved the day for me and I had no problem paying...truly worth every dollar. THANK YOU RICHARD

From the owner: LCWS Moving & Storage is your premier moving company in Hilton Head Island, SC. When it comes to…read moreresidential & commercial moving, we are the clear choice. We have been working in Hilton Head Island & the Bluffton surrounding areas for many years. You can place your trust in us! Not only that, we offer a 43,000 square foot climate-controlled storage warehouse for all your storage needs. Our services include local moving & storage, interstate moving & storage, international moving & storage, commercial moving & storage, shipping & receiving, packing materials & supplies, and drayage. We move everything from apartments to large office buildings. We also provide white glove moving services for antiques, valuables, and luxury items.

Ty & John we're great ! They were professional, friendly and did a great job with…read more Handling all the furniture and multiple boxes ! We had three pods and they were really good with unloading ! Thanks Guys ! If anyone needs helpful courteous reliable help ? call Honest moving & company they are very fair priced and HONEST !!!!

Very good actually. The movers showed up on time and were polite, experienced, and efficient…read more Communication to set it up was mostly text and email. Every time I called, I got the answering service. The service was able to reach them if the text didn't right away. Honest was the most expensive, but we relied on Yelp reviews and are happy with the outcome.

7-29-24 Monday Morning…read more Came here like everyone else on this line to do an Amazon return. I had my QR code that they scanned and the item was in its inner carton that it was received in. Once it is your turn it takes about the 30 seconds the entire transaction. Nothing out of the ordinary or above and beyond for this visit. At least I am getting around finding out where these places are in my new neighborhood. There was no payment to be made as the return shipping is no cost. The quality of the item was not what was advertised so it went back. If everything was as presented Amazon would get less returns and UPS would only be delivering not taking unnecessary returns.

I came in to make a return and unfortunately had a very disappointing experience. The manager (at…read morethe Okatie location on 9/26) gave me attitude right away and even told me that the UPS driver would "laugh in their faces" if I tried to send my return back in a clear plastic bag. This "manager" on duty wasn't in uniform, which made it confusing to even know who was in charge (she was wearing glasses with a teddy bear colorful T-shirt) and instead of helping, I was told to use the self-service station to repack my already packed return. I was also warned that if I did it incorrectly, I would "forfeit" my return entirely. I kindly explained I've returned many amazon packages in clear bags and per the Amazon return guidelines this is encouraged. As a customer, I expect to be treated respectfully and given clear guidance--especially when following return procedures. Instead, I felt dismissed and pressured. This experience left me very dissatisfied, and I hope the store improves both its professionalism and customer service going forward. A strong recommendation to look at the management at this store and correct immediately. She is unprofessional...went as far as to yell at me as I was walking out of the store.