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    Services - STOP Equipment

    Outdoor power equipment services

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    3 months ago

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    13 years ago

    Great customer service! Quality work and a good variety of lawn equipment. Professional but a good at home feel.

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    Outdoor Equipment Outlet - Woodlands

    Outdoor Equipment Outlet - Woodlands

    (1 review)

    We have been going to this location for years. Our purchase of our commercial mower was about 8…read moreyears ago. We bring it in all the time for tune-ups, blades to be sharpened, tires to be replaced, yearly service, etc. Unfortunately about a year ago things really took a dive with this business. We found that when we dropped our equipment off and although we had approved the work, sometimes that work had not been done. It got to the point where when we would call they decided that they would just not answer our phone calls :-) very professional LOL. I finally drove up there and asked the person behind the counter if they had caller ID and they responded Yes. Now we understood why our phone calls were just ringing and ringing for days on end. They did not want to talk to us because they had our mower but couldn't figure out what was wrong with it. Ultimately that's just the answer. If you don't know, you don't know. That's a completely professional response. Unfortunately rather than give us that they just kept throwing parts at it and not actually repairing the original concern. After 6 months of this we took it back up to them once again and they said that they would no longer be working on our mower because we had given them a bad review online. I hope that everybody out there has a better experience with the owner of this establishment than we did but I find that he has been very childish and petty and not professional at all. if you can't figure out what's wrong with something it's completely okay to say so. That allows us to just find somebody who can. Don't have people drive repeatedly up to your shop, pay you tons of money, throw parts at their mower, pay hundreds of dollars in delivery and return delivery fees of the mower from their home to your shop, keep their mower for months on end and stop answering their phone calls, and then allow them to bring the mower back but tell the employee to block them from leaving it because you're upset because you couldn't figure out what was wrong with it :-) Just another crazy business that will ultimately rip you off. Yes, we will be filing our bills for refund with the court system.

    From the owner: Sell and service equipment, tractors, mowers, etc.read more

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (9 reviews)

    Since AutoZone was completely no help whatsoever, I decided to swing by O'Reilly's instead for a…read moresecond opinion before I go to the mechanic shop. I walked in and another attendant was thoroughly helping a customer search for parts on the computer/cash register. I waited a bit and was greeted by Erick. I asked Erick if they can run code on my vehicle since the "maintenance required" light is on. He explained that if that light is on it means that the car is letting you know that you need an oil change. I told him that I got an oil change at Take 5 in New Braunfels, TX (what I thought was recently). Erick explained that if the oil change has been completed then the light needs to be reset. He said that I would need to take it back to the place I got an oil change, take it to any oil change establishment, or learn how to do it at home. He didn't specify why he couldn't do it, but gave me reliable concrete suggestions. I absolutely loved that Erick explained to me in depth what was going on and why. He is a professional in this field and gave me, the customer information that didn't have prior to coming in. It was absolutely gold star experience! I ask myself why I couldn't get this same experience at AutoZone and I know why because O'Reilly's actually cares about their customers. When I got back to the car, I realized that my last oil change was in September of last year and I am due for another. So he gave me spot on information too. Before I left, I complimented Erick glasses. They were very cool to look at. He smiled and thanked me.

    Always helpful and know their stuff, they are the best at helping to find what you needread more

    STOP Equipment - outdoorpowerequipmentservices - Updated May 2026

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