Leisure RV Center - Willis, TX…read more 5 stars We bought a new 2023 Winnebago from Leisure RV in 2023 and have loved it. We got a great deal and the whole experience was excellent from start to finish. Now we're trading it in for a new 2027 Leisure Travel Van (Wonder model). Once again the experience has been outstanding. From the first call with Katie, working with Terry (General Manager), and Richard in Finance, everyone has been professional, helpful, and understanding of our special circumstances. We're currently just waiting on delivery of the new 2027 Leisure Wonder and couldn't be happier with the support we've received. I highly recommend calling or, better yet, stopping by Leisure RV in Willis. They take care of their customers.

The entire staff at Leisure RV is very helpful. They are all very nice and courteous and go out of…read morethere way to help you. We bought a new Minnie Winnie at another dealer (awful) and when we encountered problems at the original dealer, Winnebago referred us to Leisure RV, they went out of there way to help us. They helped get us camping again. Zach, Jennifer, Catherine, Jose and everyone else who helped thank you so much. Randy & Barbara

Had an amazing experience at Fun Town RV Conroe! Jason was friendly, welcoming, and very helpful…read morethroughout the entire experience. Everything was smooth and stress-free, and I really appreciated the great customer service. I would definitely recommend Fun Town RV Conroe to anyone looking for a great experience!

BUYERS BEWARE!!!!!…read more My family purchased a brand new 2025 Heartland Trailer at this facility. The trailer was manufactured wrong. Within days of purchase, water started leaking throughout the trailer. Holes in walls were found, and the oven did not work. They went in circles with the dealer. Christopher Allen the service manager and Casey Bryant the regional service manager failed to repair as promised. They blocked and hung up on the purchaser in order to fail to mitigate the damages. This was completely crooked. Since then, more water damage has occurred. The brand new trailer is sitting at a repair shop with "SIGNIFICANT DAMAGES AND STRUCTURAL ISSUES." (Currently almost 3 months in the shop AGAIN) The warranty company has sent them in circles as well. This trailer should be purchased back from this dealer but they will literally block your calls and attempts to remediate the situation. POOR CUSTOMER SERVICE!!! Who sells a defected item an refuses to help fix it? Funtown is not Fun at all. You have literally caused so much termoil and chaos from your lack of response/warranty/assistance etc! I plan on reporting them to the Department of Transportation, FMCSA, as well as National Highway Safety Administration. Please see attached photos and videos

I couldn't have asked for a better experience. Everyone was extremely kind, informative, and very…read morepatient. Matt, and Mr Solis in sales, David in make ready, and Cassidy in finance, made sure that I was well informed, and extremely satisfied with my choice in RVs. I highly recommend DeMontrond RV for your next RV purchase.

Bought travel trailer new, stripping had a hole in it. They said they would reach out when the…read morestripping came in, after a year I never received a call. If You buy a trailer from them, DON'T BUY THE MAINTENANCE WARRANTY, RIP OFF! Travel trailer less than a year old, was leaking and they refused to repair it, they said they didn't have time after it sat on their lot for a week.. Lack of communication in the entire maintenance department. Took trailer in on a Thursday appointment @ 1:00pm they said warranty work would be completed by Monday morning, showed up Monday morning to drive back to Dallas and they hadn't even touched the trailer! Whaaaaat!!! Asked David when it would be completed, he shrugged his shoulders and said he didn't know. Asked to speak to the manager who then after much discussion said it would be done by end of day. Went to pick it up Tuesday morning waited 45 minutes and finally asked them to hunt it down so that I could just hook it up and start the long drive back to Dallas,.. SMH. This is all just part of the story. Worst service EVER!

We took our 40' fifth wheel here in early January 2022 and didn't get it back until the middle of…read moreMay 2022. I know parts were hard to come by but goodness 4 months come on. We were wanting to down grade or down size our trailer. It's a 2017 Keystone Montana 40' totally loaded. MSRP in 2017 was $87K+ these guys offered us $35K for a trade in. The trailer has about 1000 miles on it with a few problems (they were all covered by our warranty) they said it would cost $12k to fix them. We got everything fixed under warranty and things not covered and paid $2300 total. It's like new now. I'll never return here ever because I don't trust anyone here anymore. Take you own chances buying from here but if you read this "I told you so".

Once you buy a boat from this location you can consider your customer service over…read more The parts and services departments are a black hole. They never follow up on anything they say they will. They never call you back even when messages are taken. I have spoken with management and it is clear they don't care. If they had a motto it would be "Buy and GET OUT AND NEVER CALL US AGAIN!!!"

We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

I rarely leave reviews but I really believe I need to review my recent experience with Holiday…read moreWorld Willis. I have read many of the very negative reviews about their customer service and, honestly, they made me a little nervous about buying from them. But, I really liked my salesman who I met at the Houston RV show and, since Holiday World was the only dealer that actually had in stock the RV I wanted to buy, I nervously signed the contract. My experiences since then have been fantastic in every respect. Dan, my finance guy, was super helpful and really worked to get me the best deal possible. Closing was timely and he was super informative. He explained all the aftermarket options I could purchase but did NOT push me to buy them. Dorothy in parts has been super helpful all along the way. She recommended things I could do to upgrade my RV but never pushed. Again, she was always ready to help me with questions and always went above and beyond -- even helping me in areas that are way outside her area of responsibility. Finally, Mikey and Tater in service have been absolutely Johnny on the Spot. Super responsive and super helpful. Dan, my finance guy, explained that they have read and are very aware of the negative reviews about their dealership. They have made a very targeted effort to get better and, at least in my experience, they have done this. I don't know if everyone will have the same great experience I have had so far (and if that changes I will update), but so far I have nothing but praise for every aspect of my transaction and I an very grateful to all of them. So, even though they have been beat up pretty good on this site, I honestly think they have listened and have improved. So, I am a very happy and satisfied customer.

This is a follow up from the previous post. It is now been…read moredetermined that the new floor damage was caused by their improper caulking of the shower. Terrible work, terrible customer service

One thing that tells the heart and soul of a service organization is how they handle a warranty…read moreclaim. I found an area on my trailer roof that had, for whatever reason, come off. It was about 2 square feet. I sent a picture of the missing roof area to Scott. He said to bring the trailer to his shop. I did and he said he would have it ready for me in a few weeks. When I went to pick it up, to my surprise, he had put a whole new roof on, at no charge. As long as I have a travel trailer, I know where I will take it when I need it serviced, Victory Road RV Repair.

I can't say enough good things about all the staff at Keating Honda. From Sheldon in sales, the…read moreFinance department and Nick in service. All are honest, helpful and friendly at all times. We purchased our car in August 2025 and have been back for service since then. We have had no issues. No high pressure sales tactics. The staff bend over backwards to be helpful at all times.

1 star- Very disappointing experience with a "Honda Certified" vehicle…read more I purchased a vehicle from this Honda dealership that was represented and sold to me as a Honda Certified vehicle. At the time of purchase, the vehicle's Carfax also showed no reported accidents. After the purchase, I took the vehicle to another Honda service/repair facility for a repair on a hood latch. They noticed that one of the headlights was not an original Honda part and actually contained Chinese writing. They were surprised that the vehicle had passed the certification process with this part installed and said that the car was likely in an accident just not reported. I contacted the dealership about the issue. Initially, I was told that a vehicle could still be certified as long as the headlight was functional. However, it's unlikely that it was not an original part because if they had identified a non-OEM headlight during the certification process, they would have replaced it with an original Honda part. And then they went on to further say that if it turns out it was indeed not an original part they would replace it for me. Once I confirmed that the headlight was in fact aftermarket/non-OEM, I contacted the dealership again and asked them to stand behind what I had been told and replace the headlight. Their response was simply that they could not do anything about it. My concern is not simply about the headlight. It is about the certification process and the way this dealership stands behind the vehicles it sells as Honda Certified. If a vehicle is going to be advertised and sold as certified, I expect the inspection process to be thorough and the dealership to stand behind what it represents to the customer. At the very least, I expected them to take responsibility for the discrepancy and address the issue rather than dismissing it. My experience has left me questioning the reliability of their certification process and their commitment to standing behind their customers after the sale. I would strongly encourage anyone purchasing a "Certified" vehicle from this dealership to have it independently inspected before accepting it.

Had a great experience with these guys…read more They communicate well and I was kept up to speed on progress and really happy about that. AJ and Steve were great to work with.

I used them to repair a slide that had been damaged on an Alaska trip. there were a few other…read morethings i needed done as well but i instructed them to not proceed with the work if the slide couldn't be fixed. well they said the slide could be fixed and i ended up doing 6k of work. the slide was not fixed and upon taking it to another dealership i was told the structural damage prevented it from being fixed. i requested a refund and filed a BBB complaint which they have refused despite the clear negligence or malfeasance. DONT USE! BBB COMPLAINT id 21208164

If you're looking for your first Rv, trade in, or anything come here first. They were awesome, made…read moreit super simple. Ernie was our salesman, we told him what we were looking for and he took us right to it, to where nothing else was gonna compare. Definitely put us in the right unit. We brought a trade in and felt like they gave us a good deal on it, had a few small things wrong with it (we lived in it for a few years) but they definitely give you the best price. The manager came down and worked numbers with us on the trade and our new trailer and explained everything to us so there no questions on anything. Mr.Bush was the finance guy and I liked how he went through everything, was a really good experience.

We bought several items for our travel trailer from their parts area. Tracy was amazing at getting…read moreeverything together and getting us the info we needed. A couple months later one of the items needed warranty work, and Tracy was able to help us deal with the vendor. Everyone else in the area has been super friendly and helpful as well.