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    Stop & Shop

    2.5 (82 reviews)
    ModerateGrocery
    Open 6:00 am - 11:00 pm
    Updated 1 month ago

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    Natalie L.

    My first time shopping here it was a good experience. Produce is fresh shelves are well stocked. I like how the meat, dairy, and milk are in refrigerators, which keeps the shelf life last longer. I like how they have fresh made sushi The lines weren't long. The employees were pleasant.

    Hsin-Yi W.

    We visited Stop & Shop at multiple locations and the standard was quite different. It wasn't a pleasant experience. There were lots of empty shelves and looked unorganized everywhere. The freezers were broken and the Haagen Dazs with promotion price were melted. The staff was nice and checked out quickly. However, the cleanliness and maintenance had room for improvement.

    Nice job to the butt lick that cut my liverwurst yesterday in the deli next time supply a spatula so I can get it apart I'm giving it one star because I can't do anything less

    Store manager Carmine in August. But really any day of the week.
    Thompson P.

    As COVID-19 cases rise PAST the point when NYC went on lockdown, as we prepare to CLOSE OUR SCHOOLS again, it is appalling that the only people improperly wearing masks when I visit this store are the ones who work there. Every. Single. Time. Whoever is reading this, my mom will never breathe on her own again after getting COVID in March. My best friend tested positive but was turned away from the ICU earlier this week. Every single person in my church group has lost someone to this disease. Mine are just a few stories of the 252,000 deaths from COVID-19 in America and the vast numbers of long-term health complications that will shock our country for a generation from our 11.8 million cases. Yet this morning, I got to watch the produce manager at this store belt out his instructions to his subordinate with his mask dangling under his chin, loud enough to be heard across the section, much to the joy of whatever aersolized particles he was blasting from his pie hole. This article was all I could think of: https://english.elpais.com/society/2020-10-28/a-room-a-bar-and-a-class-how-the-coronavirus-is-spread-through-the-air.html Yet there was that idiot spraying the produce around him and every old person walking by throughout the day with his fucking mist. Then he walked away and put his mask back on properly. Awesome. AWESOME. Did I mention I live with an immunocompromised cancer patient? Oh, so sorry if your mask is uncomfortable. I'll tell the tumor to chill. It isn't rocket science why this is the case. The one person who NEVER wears his mask right is the store manager: Carmine. I have spent approximately $3,600 at this store since the beginning of the pandemic, and I can count on ONE HAND the number of times I've seen his mask over his nose. Carmine, if this message finds its way to you, maybe you need someone to explain this: you breathe out of your nose. Breathing out is how the virus spreads. Carmine is the reason why every single time I'm in the store there are at least three workers with their breathing holes partially uncovered, from managers on down. He's the boss. We all know how it goes. If Carmine stopped his employees when he saw them and corrected their mask usage, it would stop. No one wants to be yelled at by the boss. But the boss doesn't care, so the workers don't either. 252,000 dead Americans. 24,167 dead New Yorkers The trend is accelerating: https://i.imgur.com/cEeZAIa.png (that image is the COVID case trend to date for the last 30 days.) I've submitted this to Stop and Shop corporate, Google reviews, and 311. That dude either needs to be censured, demoted, or, more appropriate, fired for being nonchalant in the face of his customers' fucking lives.

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    Page 1 of 3

    Ask the Community - Stop & Shop

    Review Highlights - Stop & Shop

    My go to supermarket despite some powerful competition.

    Mentioned in 3 reviews

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    Food Bazaar Supermarket

    Food Bazaar Supermarket

    2.5(90 reviews)
    2.7 miDouglaston
    $$

    I am updating my original review because Food Bazaar has now made it unmistakably clear that…read morenothing was actually fixed after my first complaint. After my original review, Merci D. (management) posted a polished public response suggesting that the issue had been taken seriously and addressed. That response now looks like pure corporate theater. I returned to the store and ran into the same ridiculous problem all over again: I asked a simple question about where to find Greek yogurt, and once again encountered employees who either spoke little to no English or were unable to provide even the most basic assistance. That alone would be bad enough, but the dysfunction did not stop there. The lines were absurdly long, and at exactly the worst possible time, several self-checkout kiosks were closed simultaneously. In other words, when the store most needed efficiency, it managed to manufacture delay instead. The attached photo speaks for itself. Shutting down multiple self-checkout stations while customers are stuck waiting in long lines is not just poor judgment; it is operational stupidity. This is not a minor inconvenience. It is a pattern. Customers should not have to wander the store like unpaid investigators because staff cannot answer a basic question, and they certainly should not then be rewarded for their trouble with needless delays at checkout because management cannot keep enough kiosks open to handle traffic. What makes this especially irritating is that Merci D. (management) had already publicly acknowledged the earlier problem and implied that corrective action had been taken. Clearly, it had not. Her response now reads less like genuine customer service and more like a performative block of text written to contain public embarrassment while leaving the actual dysfunction intact. At this point, the problem is bigger than rude service or inconvenience. This store appears to be poorly run at a basic operational level. If Food Bazaar cannot ensure that employees can communicate well enough in English to help customers locate ordinary items, and cannot keep sufficient checkout capacity open during busy periods, then it is failing at the most elementary responsibilities of a retail business. Food Bazaar had an opportunity to correct this after my first review. Instead, it seems to have chosen the cheaper and lazier option: issue a hollow public reply, pretend the problem was addressed, and continue subjecting customers to the same chaos. That is not professionalism. That is incompetence with a public relations filter slapped on top of it. Food Bazaar did not fix the problem. It dressed it up, lied about addressing it, and carried on with the same incompetence. At this point, Merci D.'s response looks less like accountability and more like a written receipt for empty promises.

    I love this supermarket! Bluefin Tuna Day was amazing --…read moresuper fresh and beautifully displayed. The cashier was incredibly nice this time, which made the experience even better. I also love how clean, organized, and well-maintained the store is. Everything is easy to find, and the quality really shows. Definitely one of my favorite places to shop!

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    Food Bazaar Supermarket
    Food Bazaar Supermarket
    Food Bazaar Supermarket

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    Key Food Marketplace - Freezer Key Food.

    Key Food Marketplace

    1.7(7 reviews)
    1.2 miBayside, Flushing

    This should be an ideal supermarket, and instead its an absolute disaster. How can this be? Its…read morein an ideal location, they have the real estate, and the neighborhood is pretty good, and yet this is such an absolute disaster of a store. Yet, from the prices they charge, you'd think this was a Whole Foods. This is made worse by the fact that the staff seems to not care about their store or the shoppers, and can be openly hostile when inconvenienced. You can see from the reviews how they are with returns, and its true. We had an issue with a single bottle of milk that wasn't sealed properly. First they tried to deny a return based on the 24 hour return window (stated nowhere) had been exceeded. It hadn't even been 12 hours, but nobody bothered to look at the date and time. After having to argue what should have been a non-issue, and getting store management involved, the store then proceeded to claim that the clearly unopened bottle was not leaking (why would we return it, if it was fine) and that it has been swapped out with something else (again, why). After having to argue it for some time, they offered to take it back and swap it, but they would do it for us - because they would not allow us to get our own replacement bottle. After all of the fighting for a $3 half gallon of milk, it was pretty clear they were going to just walk away and come back with the same bottle. We said we couldn't trust they would not give us the same bottle, and they said they were concerned we would just get a bottle with a later date. SO PETTY. Finally they relented and allowed us to get a bottle with the same sell by date, clearly foiling our dastardly plan to get an extra day of milk, because taking the time to bring an unopened milk back and fighting the staff is worth one more sell by date day. I've been living in the area for over 20 years, and this is the third iteration of this supermarket that I'm aware of. It was Waldbaums, then Food Universe, and now Key Food. Every one of these has been awful, and this is very much the worst version of the three.

    2/8/26 - Super Bowl Sunday This was my final visit to this…read moreKey Food location. The store was extremely cold -- dangerously so. Customers openly complained while on line. One longtime neighborhood resident said the store has been this cold for years. An elderly woman asked why it felt like a freezer. These conditions are not safe, especially for seniors, children, and employees working long shifts. A grocery store should not feel colder than the outdoors in winter. If this is how the store operates now, I can't imagine the lack of climate control in the summer. I genuinely feel bad for the employees. Management has failed both workers and the community. I won't shop here again. Thankfully, there are cleaner, safer, and more comfortable supermarkets nearby like ShopRite, Hannaford, H Mart and The Food Emporium on Francis Lewis Blvd and Near 35th Ave. Monday 19, 2026. Just getting back from Atlantic City, I wanted to stop into Key Food to grab a few ingredients to make turkey chili for a nice cold day. Chili sounded perfect -- and I'll say this, it came out amazing and tasted great. That said, the experience inside the store was not great at all. Shopping in this Key Food felt like shopping outside. It was absolutely freezing cold, with no heat whatsoever. The entire store felt like a meat freezer -- below-zero cold. Honestly, it was colder inside the store than it was outside, which is unbelievable. I continued shopping, but once I got to the register, I felt terrible for the cashier. She showed me that she was wearing five sweaters layered underneath her jacket just to stay warm while working at the register. No employee should have to work under conditions like that. This is not just uncomfortable -- it's poor working conditions, and it needs to be addressed immediately. You've got to do better, Key Food. This needs to change.

    Photos
    Key Food Marketplace - KEY FOOD

    KEY FOOD

    Key Food Marketplace - My Turkey Chilli

    My Turkey Chilli

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    C-Town Supermarket

    C-Town Supermarket

    2.7(3 reviews)
    1.8 miBayside

    Living in Bayside without a car makes grocery shopping difficult. If I don't want to pay $2 for…read morethe bus that runs up Bell I can either walk 30 minutes each way to Waldbaum's at Bay Terrace (good for everything but far away), walk almost as far and across two highways to get to the Waldbaum's on Francis Lewis (again, has everything, but isn't as good as the Bay Terrace one), walk 15 minutes to Grande Mela market (more of a bodega), walk 5 minutes to Bell Farm (good for produce, pricey, no meat selections, basic grocery), or walk 10 minutes to C-Town. I usually just try to borrow my roommate's car to go to Waldbaum's and order FreshDirect otherwise, but if I'm in desperate need of groceries other than produce I head down to C-Town. C-Town is good for basics and has a good meat selection (unlike anywhere else within 15 minutes of my apartment), but their produce is often a little sketchy. I usually have a hard time finding un-bruised, fresh-looking fruits and veggies. Prices are decent, and there's an extensive frozen foods and dairy section, but for anything fresh I'd either go to Bell Farm or Waldbaum's (though neither of those can touch Whole Foods or the Greenmarket).

    We went here to buy some basic baking goods. I decided to get coffee as there were beans and a…read moregrinder. The grinder made a lot of noise and the coffee came out extremely course with some whole beans in the mix. Clearly the grinder was broken. I shrugged and moved on. I was a couple of aisles away when a manager approached me with the coffee bag in his hand and an expression on his face like he was smelling rotten onions. He was clearly irritated and wanted to know what my problem was that I ground and left the coffee. Feeling no guilt, I calmly informed him that the grinder was broken and showed him the coarseness of the grind as evidence. He asked me to join him at the coffee grinder as he was intent on giving me a lesson on how to operate the thing. Why I went along with him? Not sure. Usually I am not so patient and yielding. The setting was clearly on the line between auto-drip and fine. Undeterred, he thought to run the coffee through again. The noise was even louder than when I tried it. This time the grinder produced not only more partially ground coffee but also a shard of broken blade. Some more dramatic than myself might refer to this as, um, shrapnel. He sort of apologized. Not enough.

    Stop & Shop - grocery - Updated May 2026

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