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    Stop & Shop

    1.8 (79 reviews)
    ModerateGrocery
    Closed 7:00 am - 10:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Frozen and refrozen ice cream
    Trav M.

    This store is awful. So many times I have seen the frozen foods, especially i ice cream and frozen vegetable items in horrible condition. They never clean up the shelves and just leave these defrosted and refrozen items on display. The products are ruined and should not be left for sale. This happens on a regular basis! Another problem is the store manager who is obnoxiously loud and seems to be always bellowing out at one of the cashiers or other employees. Does this woman ever realize how annoying her loud screaming is to customers? Almost every time I have visited this store I can hear the same woman shouting something at employees. She should be making sure that food items in the store aren't in the same condition as the ice cream in these pics. Photos were taken on 1/15/2021 at this Stop and Shop but you can find the same thing almost any day of the week at this place. They really need a new manager at this store!

    Digital Coupons  Clipped  - Not Honored at Checkout

    Another bad experience at this store. BUT! I think this is a Stop & Shop corporate problem rather than the fault of the specific store. In brief S&S is now offering Digital Coupons via their company app. You set up your account and can read all the weekly sales, etc. and you get a a few Digital Coupons for items on sale at prices only people with the app can use. Well, the first time I used one of these DC' it didn't work when I went through the self checkout (which by the way is no pleasure to use.) I clipped the coupon and it was noted on the app. The discount just did not appear. I went to the Customer Service desk after paying and the Rep said I must not have clipped the coupon, but he did make the price adjustment. There goes another waste of time. Today I went to the same store and clipped the digital coupons for Progresso soup and a T-Bone steak (both significant savings.) Being mindful of the first SNAFU with their DC's I quadruple checked to make sure I clipped the coupons before going to checkout. I mentioned to the cashier that I clipped two DC's and hope the discount prices will show up. Guess what? The cashier said they didn't show up when scanned at the register and, by the way, you need to clip these coupons at least 24 hours in advance in order for them to work! What??? There is no mention of this 24 hour deley anywhere on the app or on the "Digital Coupon" signs displayed next to the sale items. So, basically S&S advertises sale prices and does not honor them unless you just so happened to have clipped the coupons on their app 24 HOURS before you go shopping. Is this a rip-off? Absolutely. Is it bait and switch? Absolutely. Can it be done better? Absolutely. Star Market has a similar app and as soon as you clip the coupon you will receive the correct advertised discount at checkout. This store has a LOT of problems. If it was not a 5 minute drive from my home I would never set foot in the place. S &S management - PLEASE get your act together.

    There was a locust or grasshopper is the spinach that we bought from this store. This was so terrible.

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    Page 1 of 2

    Ask the Community - Stop & Shop

    Review Highlights - Stop & Shop

    This Arlington Stop and Shop is way better than the one I used to go to in Brookline or the one in Brigham Circle.

    Mentioned in 3 reviews

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    D'Agostino's Delicatessen - Italian Sub.

    D'Agostino's Delicatessen

    4.3(161 reviews)
    1.0 miArlington Heights
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    We recently moved to the Waltham area and have been on the hunt for the best spot to get an Italian…read moreSub delivered! After pouring through reviews and local forums, people consistently mentioned D'Agostino's. I decided to give it a try. Everyone was right: It is a great sandwich! I ordered the small, traditional Italian sub. I ordered mine with easy oil/vinegar, tomatoes, hots, lettuce, and mayo. I'm not a fan of raw onions whatsoever. The sub arrived perfectly, fresh not soggy. The sub roll is super soft, yet somehow holds up to the vegetables and condiments! The bread is freshly baked and some of the best bread I've had from a sub spot! The sub was piled generously, yet sliced perfectly thin for a more "airy" bite. This is exactly how I like my sandwich. I am not a fan where it's like biting into a giant, thick slab of meat. Here, the meat is sliced thin and arranged in such a way that every bite is "airy". True sub fabs will know exactly what this means. The closest example to this is the chain, Jersey Mikes. The meats were sliced thin. Arranged perfectly on that pillow-soft sub roll. Veggies were great, fresh and crisp. Juicy tomatoes. Delicious hots that truly make the sandwich! This is our new go-to for subs in Waltham. Next time, I'll try to be more adventurous given they have a plethora of specialty subs. Sometimes, you just crave a solid, OG Original Italian Sub!

    Total mess. Picking up an order that was ordered in advance, people coming in off the street got…read moretheir food first. Very disorganized. Workers literally ignore you.

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    Italian Sub w/ hots. Delicious.

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    Stop & Shop - grocery - Updated May 2026

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