My experience at hillside was nothing less than amazing . My baby Sammy took a turn for the worse…read moreone night and I needed to put her down. I drove there they got me right in and we're all very passionate and caring . I would recommend them to any one .

My pet was not properly cared for at this vet. My cat needed stitches because of an electrocution…read moreand needed a cone to prevent him from scratching his wounds. They told me when to take off the cone and when I did he took off the stitches that they did which means they were not ready to come off and now my poor cat will be permanently disfigured due to their negligence!! This was told to me IN PERSON!!! What's worse is the doctor who worked on my act would not take accountability and said I should have gotten a check up on him when the nurses told me my cat didn't really need a check up!! I stilled tried to make a check up just in case but unfortunately things were too late! They were also very rude!! Since this happened in person they are welcome to check camera however I doubt they will considering everything that has happened so far... I did get a call from the owner and all she did was argue with me??? Trying to say how she doesn't think anyone would do or say this! She was quite argumentative about it. She also kept talking over me during the conversation. All she cared about is protecting her image and did nothing to fix this. Also the owner saying: "I think" IS NOT GOOD ENOUGH!! You can't just call and be like I don't think anyone would do this when it DID in fact happen? Do not trust this hospital they do not care about your pets they only care about their paycheck. If they do anything wrong they WONT take accountability and will deflect!!!!! Update: I did change my review about some charges because I was wrong about certain ones I was told I was charged for certain things but wasn't. The owner keeps putting up my original review and fighting about those charges if I changed my review it's cuz I saw I was wrong about it??? Anyways she is being very passive aggressive about it and rude to me!! I have never seen anyone act towards people like this over a review! Stop bringing up the charges I understand that I was not charged for those two things I said before which is also still on you guys because this is also what I was told??? These people are highly unprofessional ESPECIALLY the owner Also I am entitled to my own opinions I have been fought with a total of 4 times about my review through comments and a phone call. I will no longer be interacting with you. ( also the appointment was canceled due to my cat already being hurt since you brought that up in a comment)

Attn.RABBIT -Owners My 9 yr old mini Rex rabbit, Dylan, had…read morebeen favoring his left foreleg and was diagnosed with osteosarcoma in early March 2025 by Dr. Maloney. She felt that amputation of the left leg and shoulder could give him good quality of life and also a few more good years. Although I pride myself on being knowledgeable re. many rabbit medical issues I had never dealt with amputation before. I was concerned not only about mobility and pain issues but the effect of such a "big" surgery on a sensitive rabbit. I balked at the surgery but Dr. Maloney's quiet confident demeanor allowed me to place my trust in her. On March 19th 2025 Dylan had the surgery. What happened next is still unbelievable to me. Dylan was eating hay right after the surgery , needed extra pain meds for only about 1days post surgery , was active and mobile almost immediately. In other words he recovered right away. From my discussion with other rabbit owners on The Facebook group "Tripod Bunnies'" this was an amazing recovery. Dr Maloney told me in post op appt. that she is using her own new anesthesia technique with rabbit surgery by intubating the rabbit. She also uses lot of pain meds that first day. I can tell that Dr. Maloney doesn't just plod through a routine like many but is using an inquiring creative mind and brilliant surgical skills to better the outcome for our pets and us. Is someone sends you to UWL vet school, check with Winona Vet first. You may not have to drive hundreds of miles and pay exorbitant fees after all. Thank you , thank you thank you! Dr. Maloney ,You are the best!

Would have gave it five stars because the nurses and everybody were working real hard and trying…read morehard but the front desk lady was not very friendly at all I wanted to set up a payment plan and she was not willing I think was getting too close for her time to leave for the day to be honest with you and it would have took too much time

Don't listen to the ancient reviews on this site. I've only been going here for 20 years and…read morethey've been nothing but kind and professional. I've brought cats and dogs here and received the appropriate care they needed. I currently have 3 precious Pom babies who get their teeth cleaned and medical care here. They've caught medical issues before they've become serious and provided care that worked. I personally recommend Dr Skime. She's a wonderful vet who I can tell truly cares about her work. If your complaint is about the price, then perhaps you shouldn't be taking on being a pet owner in the first place. Healthcare is expensive, period. Sure, I wish it wasn't so expensive but trust me, they're not taking you for a ride. Vets and their clinics have to work much harder than a hospital or clinics meant for people.

We initially had a very good and pleasant experience with La Crosse Veterinary Clinic. They were…read morekind and considerate and aided with our dogs "white coat syndrome". However, we had a recent couple of experiences that is making us question whether this is where we should continue bringing our pups for the continuity of their care. We dropped our dog off and paid $500+ for vaccinations, an exam and urine culture at a single visit. After picking up our pup, we received a phone call stating they had administered the WRONG vaccination. (How this was overlooked, is unsettling.) They refunded the money and did not offer the correct vaccination free of charge. I am a doctor so I also work in the medical field and not only is it unacceptable to administer the wrong vaccination but it is even more disheartening that they did not do anything about the inconvenience of having to take off more time from work, to bring my dog in again only to receive a vaccination that she should have received initially. In addition, we brought our other dog in a few days ago and we were never told, even after my husband asked the tech about the results from the urine culture (which he left and realized he never received), that we have a prescription on file due to positive results. We left a second time, only to find out that we have to return again to retrieve the medication that we could have already picked up and could have been administering these past few weeks. Additionally, we will need to take off more time from work to bring her in AGAIN to have the culture retested. Although, I did anticipate the need to re-culture her, the frustrating part is that we could have done this a few days ago when our last dog was there for an appointment. As I mentioned, I work in the medical field and understand mistakes happen, but when a mistake occurs on behalf of the practice (multiple times) and when we are losing significant amounts of money so we can take off work to re-visit the vet, it becomes very upsetting, especially when we feel nothing has been done on their behalf to compensate for the amount of time and expense it will cost us due to their miscommunication and mistakes. If you chose to bring you pet here, you will need to stay on top of everything as this clinic seems to let multiple important issues fall through the cracks.

I took my dog here twice for her chewing on her rearend. The dr found nothing. Come to find out she…read morehad a huge lump next to her anus. Impacted gland. This place is absolutely useless! 0 stars for these incompetent a holes!

Absolutely loves animals always acts in their best interest Very knowledgeable very friendlyread more