Joy did an awesome job of trimming & grinding my dogs Katie & Minny's nails. She had so much…read morepatience dealing with Katie, a terrier mix, who was scared of the process & resisted having her nails cut. She spoke to Katie softly & Katie seemed more relaxed. I could tell that she had a way with animals. Great job, Joy!

Our two labs always come home happy and tired- we have been kenneling here often for overnights…read more Staff are friendly to us and our dogs- we trust them

Another amazing experience for U Lil' Rascal,Got him in,as my Neurosurgery appt,moved up…read more earlier,,Thanks for Always working In our Bassett,,And Also Excellent Nail Trim,while at doggie daycare!!

I took 5 dogs to Dena for grooming and she did a great job. She knew exactly the cut I wanted for…read moreeach of them and even did some thinning on their bushy tails which made a difference. Very easy to work with.

your business is not people oriented. I was very disappointed in the contact experience I had at…read moreyour place of business. All i want is a dog. I do not like to jump thru hoops.

I adopted a pet that I was told was dog selective. I understood that going in, being a prior…read moremultiple pit owner this is understood since most pit owners don't socialize them. Cora would make an amazing dog for anyone without kids, not wanting kids and absolutely no pets. None. Issue 1: I was told it was $150 on the phone. At time of adoption I was told $300. My paperwork was clearly sitting in eye view and said $150. After pointing out I was told it was $150 I was charged $150. Issue 2: Our 10 minute dog meet and greet, 10 minutes...(Cora and our dog went well enough, one lunge incident that we thought was playful, damn were we wrong). Issue 3: During the 2 minute sign here, initial all these spots. I didn't even think about this but....if they give and offer 6 weeks free professional classes offered for "reactivity" why haven't they given Cora this class on there own? Issue 4: No where in Cora's profile did it state: -She food guards... -She toy guards... (Paperwork from prior surrender stated this.) -She even crate guards... --- in home our dog couldn't even walk near the crate while she's in it. Snarled, shows teeth, growls, barks, side eyes, snaps at air, lunges. -Shes biten multiple (not 1) young children according to the documents. Photo attached of document. ***Apparently this facility does not test these things. They're not important things for them to test or disclose up front.*** Issue 5: this baby lost weight in the care of CRHS... She's probably hangry. I clearly just thought, She'll put that back on at my home and dismissed it. Issue 6: only discovered today a week after this review originally posted but this CRHS has a facebook post about Cora that says absolutely NO dogs. This bit of information, I most certainly know they most certainly indeed did steal my money and knew it. *1 Star review because* -The above undisclosed information. -They will not refund (contract) and/or would not pick up Cora and consider my money a donation covering Cora's adoption fees. I gave them both options. -Cora's white ear was disgusting. See photo ****"My precaution: Please do not have kids period or any kind of pet in your home. No cats, no dog(s), nothing that you love.***** Period.

We have a 80lb 3 year old Golden Retriever. I, unfortunately let her become out of control. She…read morejumped on anyone who got close enough. I was her personal chew toy. It was so bad, I had to board her when family visited.. especially my parents. The last straw was when Maggie ran through her collar border and I had too track her down by tackling her and hanging on until my neighbor brought a leash. I sent Ashley a plea for help. Maggie spent two weeks in training. The results were incredible. My parents, sister and brother in law (and 2 little dogs) finally came to visit. Maggie sat, listened to "leave it" and laid down when told. She never jumped on anyone. We are going to be able to introduce her to my 95 year old Grandmother this Thanksgiving. I am so very grateful for Ashley.

We have been taking our dog to Ashley since 2014. She has always been the advocate for our dogs…read morelook and cleanliness. She does an amazing job of keeping Frank the Springer fresh and happy. She interacts with all of the pets in her care very well and is kind and playful with them. This place has a huge backyard to let them run and play in. Ashley also has a long history and experience training pets to their owners specifications and needs. If anyone asks me, Fluff and Ruff is the only place to have your pet trained, cleaned and loved. Great job, Ashley!

This was my dog Finn's first spa day at Pet Me Scratch Me. I dropped him off at 8am and had a call…read morethat he was finished and could be picked up, this was around 11:30am. A very nice and friendly young lady checked me out while another nice and friendly young lady brought Finn out to meet me. He looked absolutely wonderful! His golden coat just shined! He looked so dapper in his new handkerchief too! His nails were clipped; he had his teeth brushed and he was so happy! I couldn't be more happier with this facility! He will be returning in the future!

The staff at PMSM are amazing. My fur babies are always excited when they know they are going to…read moredaycare and play with other dogs. They come home very tired. We feel very confident they are in good hands when we go on vacation and they will get the care they need.

I went to pet smart to buy supplies for a cat that I am adopting. When I went to check out Ben…read moreimmediately made the experience fantastic. Once he found out I was adopting he gifted me a coupon book for pet supplies. Truly an amazing employee you have and are lucky to have him be a part of your team.

Scheduled a 10 am grooming appointment. Got a confirmation for a 10 am grooming appointment. Showed…read moreup and was told my appointment was at 9 and they wouldn't help me. Apparently the booking system is regularly wrong and they expect you to call for every appointment to make sure you have the right time, but they don't tell you that before the appointment.

I am so appreciative of the staff at Hillside Animal Hospital. I called them this morning with a…read moresemi urgent health need with my cat, and they went above and beyond to get me in the same day. They always provide excellent care in a calming environment for my fur babies. Thank you, Hillside!! I will always bring my pets here :)

While on an extended visit in La Crosse, our 9 1/2 year old dog began having issues with one of his…read morepaws. A growth/tumor appeared almost overnight and began growing very rapidly. I called Hillside Animal Hospital and they got us in right away. Even though it was our first visit, they treated us like we were part of their family. Everyone was so kind and helpful. The vet who examined our dog was so thoughtful and very thorough in his examination. He explained in detail his recommended treatment and answer all my questions in a very helpful and caring way. Two days later, they called to make sure Aspyn the Dog was doing well and to see if we had any additional questions or concerns. I would highly recommend their services to anyone! They are extremely reasonably priced and the entire staff is so kind and caring. Thank you, Hillside Animal Hospital for all you did for Aspyn the Dog!

Does this business still exist? Colton did a great job taking care of my cats last year, but the…read morewebsite no longer works.

Great service! Dependable, professional, and reliable. They did everything they said they would…read moreand more. I would highly recommend Pet Walk Sit for pet sitting or regular walking to remedy pet behavior problems! It really helps.

We had the pleasure of Dr. Macon taking care of both our cats for the first time recently. I cannot…read moreexpress what an absolute treasure he is. He was thorough, polite, informative, and had the best demeanor. Thank Dr. Macon for providing exceptional care.

If you don't want to read the full story below, just know our new client visit was cursory at best…read moreand failed to diagnose our dog's parasitic infections. They seemed unwilling to acknowledge their scope of practice could be enhanced. Disappointing vet visit and worse customer service. We took our new rescue dog here because it's closer to home than our previous vet. When we first called to get an appointment, no one answered in the middle of the week in the middle of the day. I left a message, but got no answer. I called again and we got an appointment set up. When we arrived, the service was very friendly. For a new client appointment, it wasn't very thorough. Dr. Buley did not examine our dogs teeth, paws, rear, or ears, and did not request a stool sample. Our dog moved away as the vet touched her, and she didn't try to examine her more. We left dissatisfied, having paid $150 for a vet to have baby talk with our dog. We then took our dog to another vet, which diagnosed her with two types of parasites, which were successfully treated. I called back here to try to get a refund, because the vet visit was not cheap, and to let them know that their exam was not up to par so others wouldn't have the same experience. Again, I had to leave a message and call back later. After speaking with the front desk people, they said that they would talk with the owner about issuing a refund, which I understood. A week or so goes by, and no call or email from the owner about a refund or discussion about the appointment. I call again, and have to leave a message. When they did call back, they did not acknowledge that the exam should have been more thorough, nor did they seem interested in our concerns about the visit. Very disappointed!!!