Really disappointed with this place. Emailed them on…read moreSaturday, January 28th asking if they could board my dog for 5 days. The email said they could and it wouldn't be a problem jusy bring down the attached application filled out Monday and we'll get her booked Go to drop off the application on Moday, January 30th at 11:00 am. Spoke to a really nice woman named Dawn who wasn't sure how to go about it, but told me they had room avaliable and would let Laurie know to give me a call later that day to confirm. I head back in around 3:45 because I hadn't heard from anyone. Met with another nice person who also said Laurie had just left but if I left my # she would make sure it would get to her first thing in the morning. I asked to please give me a call even if they couldn't board her so I'm not waiting around all day. I call them up the following day (tiday is January 31st )12:15 to see what's going on as I had yet to hear from them. My call went to the answering machine. I wish I could leave a good review as the staff I met with in person are really nice, but this is a horrible way to run a business. No sense in telling a customer you can provide a service and then ghost them. It really looks like a nice facility and I gave it two stars because Dawn was nice, but other than that, I've had the same experience as the other negative reviews

I was in town this last weekend and wanted to bring my dog with me but I need to board her one…read morenight as we were going out. I searched for boarding facilities and I found Family Dog Center. I called and made my reservations and I was happy to find out the great deal on doggie day care so I booked my dog for boarding and day care. When I arrived I was greeted warmly. At check out my dog was happy to see me. I could tell she had a great time. I will be back for sure. Also some times when you take your dog for boarding they come back smelling and she didn't it was great.

Another amazing experience for U Lil' Rascal,Got him in,as my Neurosurgery appt,moved up…read more earlier,,Thanks for Always working In our Bassett,,And Also Excellent Nail Trim,while at doggie daycare!!

I was told my dog had some eye buggers the day prior to picking him up. The next day when I went…read moreto get him, his eye was swollen shut. I brought him home and immediately called to see what treatment he was given. Basically nothing!!! When I spoke to someone on Monday, she offered to "work with me if he had to go to the vet." What does that mean??? Then I asked if she had a handwashing protocol between pets. She assumed employees washed their hands! I asked her why a picture of my dog's eye was not sent to me, so I could decide his care if they are not willing to care for it. As far as I recently found out, our pets are left alone at night and no cameras are used. My dog will never go there again!

My parents have been using St. Charles Vet Clinic for at least 12-15 years now and they love this…read moreplace. They have taken all of their cats there and can't say enough about this place. Since moving to Stewartville a few years ago they still make the drive to St Charles for their cat. Staff is always very nice and professional and accommodating.

Last week we had to make the tough decision to put our Clyde to sleep. Dr. Berends and all the…read morestaff were so kind and wonderful during this difficult time for us. It take a special person to be able to do what you do. Thank you!

Mara has taken care of my cats for me when I've been on vacation or gone for a long weekend. She…read morenot only comes in to make sure they have fresh food, water and litter - she also sends me pictures and videos of them playing and snuggling with her. One of my cats never goes to anyone other than my husband and me, but she will go to Mara without hesitation. To me, that speaks volumes. They love her and trust her and that is something you can't put a price on. I know they're in the best care with her and it's great that I never have to worry about rounding up 4 cats to take somewhere else. Our pets can stay in the comfort of their own home, without the stress of a kennel. I highly recommend Mara and Pawllywood for your pet care needs!

From the owner: Pawllywood Pet Care strives to make your pets the happiest and healthiest that they can be. We know…read morethat each animal is different and therefore care can look different. We're here to offer dog walks, cuddle with your pets, take dogs for car rides, go to the park, or even go to the vet when your day is busy! We also know boarding in an unfamiliar place can be scary for you and your pets! That's why we offer overnight pet sitting. Your fur babies can stay in the comfort of their home and receive care and love all day and every day that you're away!

I have two dogs that were not behaving, not listening to my commands, going potty everywhere. I…read moreread through other dog training reviews and found this one was best not only price wise but experience too. My dogs are listening more, and not being loud in their kennels like before. I definitely would recommend this company for training ur dog.

We had Dennis from The Family Dog help us get acquainted with our new puppy and give us helpful…read moretips on puppy training. From the first time we had Dennis come over our pup immediately took to him- he's a dog whisperer! We are forever grateful for him giving us the confidence & training in helping us get to our desired behavioral outcomes & making sure we have the necessary tools & tips moving forward. Definitely recommend The Family Dog!

Stopped by with my Rat Terrier to walk through the store and check it out and possibly buy a new…read moreleash for my Lab. My first impression was that inventory was sparse, just a few leashes to chose from none suitable for my Lab. To be fair the primary focus of this business is not retail sales but dog sitting. Having said that my shopping experience that day was not good. 2 or 3 minutes Within entering the store (I'm the only customer) the woman who greeted me when I entered informed me that she had a retail shipment that arrived that morning and she had to get to the loading dock and get it checked in. The message that sent to me: I'd like you to leave because I have better things to do than deal with a customer. As for the dog sitting aspect of this business the place looked clean and organized. The indoor play area that I saw looked fine and there were a few small dogs playing in it, I was told that there was another indoor pen and an outdoor pen with AstroTurf, but I did not see these. Even though my retail experience was bad I'm giving them the benefit of the doubt with a 3 star rating because a; I'm required to give them a rating, and b: they are primarily a dog sitting service and not a retailer.

We attended an AKC star puppy class earlier this year and now my pup Wendy goes to daycare here…read moremultiple days a week. She absolutely loves it! When I tell her we are going to see her puppy friends, she gets so excited and it seems I never am able to move fast enough to get her out of the house and down to Fetch. We get report cards each visit, and the staff love her. Pictures are posted up on the facebook page pretty regularly so we can usually see sometime the next day just how much fun she was having. The staff takes great care of her and she comes out smiling and very excited to see us. By the time we get her home, she is exhausted from all the play and socializing with other dogs and people. Socializing is very important for pups of all ages and I am so happy we have this option here in Winona. I highly recommend Fetch.

Do not take your pets to Thompson Animal Medical Center at 4540 Mormon Coulee Road, La Crosse, WI!…read moreThey are negligent and incredibly unprofessional. I took my dog there in April when she became sick. When I brought her there, they told me that she was in such bad shape, that they couldn't send her home with me. They said they could either keep her overnight for observation or that I could take her to a more expensive veterinary clinic in Madison or the Twin Cities. They said they thought that her CT scans showed an intestinal obstruction. However, the next day, they called and said that she was better, that she didn't have an obstruction. They said they did a second CT scan in the morning and used AI to look at the images to determine if there was anything to be concerned about. I believe should have been done when the did the first set of CT scans, since it could have confirmed immediately that there wasn't an obstruction and that they needed to pay attention to her labs results (these will be mentioned farther down). They told me she just had an upset stomach and that she'd recover. She didn't. She died shortly after they sent her home. I've been requesting her lab results from that visit and I just got them, along with the note that they would not be communicating with me further. As if I was being unreasonable for asking for them. Her test results indicated that she never had an obstruction, but that she actually had a bacterial infection that was causing her liver to fail. Every test result of her liver enzymes indicated this and they ignored them, for some reason. Her bilirubin levels were extremely high, 3 times the normal range, and they did nothing about it! They also lied in the records that they finally gave me. They stated that she was in no visible distress when I brought her in, when she actually was in distress. So much distress, that the vet and vet tech commented on it, since they had met her before and knew she wasn't acting normal. They also stated that her mucous membranes were pink and moist when she was brought in and when she was released, which is another lie. Her white gums were one of the reasons I knew she was sick and brought her to the vet. And this was another thing the vet noticed and commented on. They are unscrupulous, negligent, unprofessional, and liars. They only care about money, they don't give a dam* about your pets or you. If your fur-baby gets sick, take them to VCA Sand Lake Animal Hospital.

Dr Jake killed my Shih tzu by misdiagnosing her. she had a cancerous tumor in her throat. By the…read moretime I took her to another vet it was too late. they found the tumor with a simple X-ray. Dr Jake never even took an X-ray. Do not trust Dr Jake

This was my dog Finn's first spa day at Pet Me Scratch Me. I dropped him off at 8am and had a call…read morethat he was finished and could be picked up, this was around 11:30am. A very nice and friendly young lady checked me out while another nice and friendly young lady brought Finn out to meet me. He looked absolutely wonderful! His golden coat just shined! He looked so dapper in his new handkerchief too! His nails were clipped; he had his teeth brushed and he was so happy! I couldn't be more happier with this facility! He will be returning in the future!

The staff at PMSM are amazing. My fur babies are always excited when they know they are going to…read moredaycare and play with other dogs. They come home very tired. We feel very confident they are in good hands when we go on vacation and they will get the care they need.

My dog Lola stayed here while I was on vacation and she had just the best time. She was taken so…read morewell care of and had so much fun playing with the other dogs. The owner is also amazing. Would 10/10 recommend taking your dog here for daycare or boarding.

Great experience with last-minute Saturday boarding while attending a wedding in the area. Our dogs…read morewere well cared for during their stay. The owner is kind, calm and caring and was so gracious about accommodating our schedule.