I need to get out to the public the deplorable way I was treated at Pet Medical Center. My…read moreChihuahua, Josie, was a patient who had to undergo emergency surgery for an infection in her uterus. They did the surgery, I had vet insurance on her so they knew they would eventually get paid. She was also being treated for what I thought was just a heart murmur, was told she did not have congestive heart failure, she would be fine on medication. A few weeks later, after a second surgery to repair a hernia, she began breathing really heavily, panting, became lethargic. I rushed her to PMC and the vet whisked her away, leaving me frantic in an exam room, wondering if she was going to live or die. During this time, a vet tech comes in, keeps shoving a laptop in my face, asking how I'm going to pay the bill when the vet knew goddamn well I had insurance to cover it. I'm frantic, crying, the tech is STILL shoving the laptop in my face, talking about the cost of everything and trying to set up payment plals, while my dog is fighting for her life in the next room. Soon the vet came in, carrying Josie's lifeless body in her arms. I began to cry and the vet said they did everything they could but she didn't make it. I held her, kissed her, told her how much I loved her and that I would see her when I got there. I handed her back to the vet and ran out of the office in tears, totally broken hearted. I received a letter a few days later, saying they were sorry they couldn't save Josie, but they expected my bill paid in full when the insurance company reimbursed me. The last memory of the last few minutes of my dog's life is the vet tech shoving the laptop in my face, more worried about the bill than my dog. I'm glad I got the chance to hold her one last time and say goodbye, but I will NEVER forget the cold hearted way I was treated. They ought to be ASHAMED! I will pay my bill in good time, but I will NEVER forget the way I was treated the last few moments of my dog's life. If looking for a compassionate, caring vet, run FAR away from Pet Medical Center. Heartless. Cold. Bastards!