took amazing care of my dog-reactive great pyrenees!! they were very communicative with other…read moreowners as to not put other dogs in danger. they also made sure other dogs were put away safely in their own rooms before patsy was taken back into the building. she looks beautiful and was returned to us safely and without incident. thank you so much for working with us and patsy!!

So kind and caring I have full trust they will take loving care of my cat! They give me a full…read morereport when I come in for pick up.

Two months ago I drove from my home to the Onalaska Petco, a 3 hour round trip, to buy fish for my…read moreaquariums. When I got there, a sign near the cashier informed me that the fish section was closed, due to a 'store meeting'. Greatly disappointed, I left. Today, I made a second trip - only to find another sign saying the fish section was closed: again. I inquired, and was told by a cashier that the fish desk person had lost a contact, and gone home to replace it, and would be back soon. On hearing that I was making a 3 hour trip to shop at their store, the cashier volunteered to ask the manager if he could help me with my fish instead. I waited, then was approached (with no greeting or apology) by someone who was busy on his phone. He asked me where I was coming from; assuming he was the manager, I replied "Gays Mills'. He triumphantly punched his phone and said, "Gays Mills is only 54 miles from here!" I was flabbergasted. He apparently wanted to argue that I was wrong about the length of my trip, rather than provide any sort of customer service. I left - and will never return.

Amazingly good dog trainer. She is always pleasant and ready to help with advice and expertiseread more

Do not take your pets to Thompson Animal Medical Center at 4540 Mormon Coulee Road, La Crosse, WI!…read moreThey are negligent and incredibly unprofessional. I took my dog there in April when she became sick. When I brought her there, they told me that she was in such bad shape, that they couldn't send her home with me. They said they could either keep her overnight for observation or that I could take her to a more expensive veterinary clinic in Madison or the Twin Cities. They said they thought that her CT scans showed an intestinal obstruction. However, the next day, they called and said that she was better, that she didn't have an obstruction. They said they did a second CT scan in the morning and used AI to look at the images to determine if there was anything to be concerned about. I believe should have been done when the did the first set of CT scans, since it could have confirmed immediately that there wasn't an obstruction and that they needed to pay attention to her labs results (these will be mentioned farther down). They told me she just had an upset stomach and that she'd recover. She didn't. She died shortly after they sent her home. I've been requesting her lab results from that visit and I just got them, along with the note that they would not be communicating with me further. As if I was being unreasonable for asking for them. Her test results indicated that she never had an obstruction, but that she actually had a bacterial infection that was causing her liver to fail. Every test result of her liver enzymes indicated this and they ignored them, for some reason. Her bilirubin levels were extremely high, 3 times the normal range, and they did nothing about it! They also lied in the records that they finally gave me. They stated that she was in no visible distress when I brought her in, when she actually was in distress. So much distress, that the vet and vet tech commented on it, since they had met her before and knew she wasn't acting normal. They also stated that her mucous membranes were pink and moist when she was brought in and when she was released, which is another lie. Her white gums were one of the reasons I knew she was sick and brought her to the vet. And this was another thing the vet noticed and commented on. They are unscrupulous, negligent, unprofessional, and liars. They only care about money, they don't give a dam* about your pets or you. If your fur-baby gets sick, take them to VCA Sand Lake Animal Hospital.

My family was visiting the area when our dog began acting unwell and, being across the country from…read moreour home vet, I was left scrambling to figure out what to do. I called around to several veterinarians before trying TAMC and they were the first place able to fit us in for a last-minute appointment. They did an exam and ran several tests on her, the appointment actually ran past closing time but the staff helping us stayed late to figure out what was wrong. Unfortunately, the news wasn't good and we took our dog home for one last night before returning the next day to say goodbye. We were treated so kindly and gently by everyone there, it really helped make a terrible situation a bit easier. They even made arrangements to have our dog's ashes forwarded on to a relative's home for us, as we left Wisconsin before we could pick them up. While I wish we'd never had any reason to visit TAMC, everyone there went above and beyond for us and I am so very grateful.

We are traveling from out of town and my dog got very sick. We found them online and went first…read morething in the morning without an appointment. The front staff was super kind and helpful. The vet was amazing !! He was knowledgeable and efficient and very understanding. We followed his suggestion and had tests run. The special diet and medication helped my furry friend like herself in just a few days. I highly recommend this vet to anyone that needs top quality care for their pet !!

Extremely expensive. A bit rude, and also to the staff. Missed a dx that another vet found.read more

DO NOT BRING YOUR DOGS HERE. I went in today today to get my dogs nails clipped. Mind you, my dogs…read moreHATES getting her nails clipped period. She gets angry and wants to bite. NOT AN EXCUSE to hit my dog, yell at her, and violently hold her neck and face in which Dee did. I tried to tell this women to stop after about 5 minutes of her struggling to clip my dogs nails and i've never seen my girl so scared in her life. Dee would not let me leave with my dog. She Continued to fight my dog, opened a cabinet to find a string to tie my dogs mouth shut. The string wouldn't stay so she proceeded to try and make this string as tight as she possibly could and it was visibly hurting my dog. She then tried to make some contraption to wrap my dogs mouth closed and attempted to tie it around her head the second time. I stopped her and tried to take it off. I then asked her again to please stop and I will just pay her for trying because I just wanted to leave and I could not handle watching this shit go down with my dog. She proceeds to explain (in a not so friendly tone) that if I keep babying my dog and telling her to calm down saying "it's okay" she will never learn. Then started babbling on about how if she can't stay still here then a vet will have to do it and put her under in order to get something like this done. This Dee women is scary. She kept trying to cut my dogs nails after me telling her twice to stop at this point. Both times i'm clearly holding back tears as i'm watching this lunatic hit my dog in the face and basically choke her. I get it, I could've just grabbed my dog and walked out but this women is scary and weird as fuck. No words can ever describe what I watched my dog go through and how this lady treats animals. I wish I had video proof of what the fuck happened because she should not be able to keep her business up and running. I paid this lady out of fear and both me and my dog got out of that place as fast as we could.

Took our Pomeranian Zoey in for a full groom today and was so impressed with how well it turned…read moreout. The cut was exactly what we asked for, her nails were trimmed well, even got a pretty little bow. You can tell the lady loves dogs and takes pride in her work. She was talking to Zoey, petting her, and trying to make sure wasn't to anxious which made it easier to leave her there. Zoey was definently in good hands. I can't recommend Dee's enough. We will for sure be repeat customers.

Our little family of three adopted an amazing dog from this shelter. From our first contact, we…read morewere treated with kindness and respect by all the staff members and many of our questions were answered. Having had a dog with seizures in the past, we were familiar with this medical condition. Bear is a gem; loving, smart, and an excellent fit for our family. He enjoys sharing our home with our cat, Louie, greeting neighbors, and playing in the snow. While Bear is blessed with a forever home, we are blessed with such a loving and happy dog. Keep up the great work! Manu, Maile, and David Parker

I have been a supporter for many years; Cash, food, toys and just sitting there to play with the…read morekitties! No more! A cat was playing with me and scratched me by accident. No biggie! I didn't even notice until I saw blood on the floor. Now I'm not allowed to visit and play with the kitties without supervision! No more! I turned the card in and no longer volunteering!

They answered all my questions about Redmond livestock mineral and had very competitive prices.read more

Very helpful in choosing a healthy small dry dog food for my picky 13 lb. Senior dog. She loved it…read moreeven with no teeth and could gum it. Very friendly employees. Also recommended a freeze dried salmon treat she loved. I also crumbled it on her wet dog food. She recently passed away at 14.5 yrs old with kidney disease. I would go again if I adopted another senior dog. Obviously, highly recommend!

Shop local! Always friendly and reasonable prices. We love supporting small businesses!read more