Another amazing experience for U Lil' Rascal,Got him in,as my Neurosurgery appt,moved up…read more earlier,,Thanks for Always working In our Bassett,,And Also Excellent Nail Trim,while at doggie daycare!!

I took 5 dogs to Dena for grooming and she did a great job. She knew exactly the cut I wanted for…read moreeach of them and even did some thinning on their bushy tails which made a difference. Very easy to work with.

We have a 80lb 3 year old Golden Retriever. I, unfortunately let her become out of control. She…read morejumped on anyone who got close enough. I was her personal chew toy. It was so bad, I had to board her when family visited.. especially my parents. The last straw was when Maggie ran through her collar border and I had too track her down by tackling her and hanging on until my neighbor brought a leash. I sent Ashley a plea for help. Maggie spent two weeks in training. The results were incredible. My parents, sister and brother in law (and 2 little dogs) finally came to visit. Maggie sat, listened to "leave it" and laid down when told. She never jumped on anyone. We are going to be able to introduce her to my 95 year old Grandmother this Thanksgiving. I am so very grateful for Ashley.

We have been taking our dog to Ashley since 2014. She has always been the advocate for our dogs…read morelook and cleanliness. She does an amazing job of keeping Frank the Springer fresh and happy. She interacts with all of the pets in her care very well and is kind and playful with them. This place has a huge backyard to let them run and play in. Ashley also has a long history and experience training pets to their owners specifications and needs. If anyone asks me, Fluff and Ruff is the only place to have your pet trained, cleaned and loved. Great job, Ashley!

I went to pet smart to buy supplies for a cat that I am adopting. When I went to check out Ben…read moreimmediately made the experience fantastic. Once he found out I was adopting he gifted me a coupon book for pet supplies. Truly an amazing employee you have and are lucky to have him be a part of your team.

Scheduled a 10 am grooming appointment. Got a confirmation for a 10 am grooming appointment. Showed…read moreup and was told my appointment was at 9 and they wouldn't help me. Apparently the booking system is regularly wrong and they expect you to call for every appointment to make sure you have the right time, but they don't tell you that before the appointment.

So kind and caring I have full trust they will take loving care of my cat! They give me a full…read morereport when I come in for pick up.

They do the BEST job grooming our Belgian shepherd!!! We get Harley defurminated twice a year and…read moreit helps tremendously on cutting down the hair in the house, and also, she looks so pretty!!! Thank you for being so patient with our fluffy dog, Marcie's!

Very helpful in choosing a healthy small dry dog food for my picky 13 lb. Senior dog. She loved it…read moreeven with no teeth and could gum it. Very friendly employees. Also recommended a freeze dried salmon treat she loved. I also crumbled it on her wet dog food. She recently passed away at 14.5 yrs old with kidney disease. I would go again if I adopted another senior dog. Obviously, highly recommend!

Shop local! Always friendly and reasonable prices. We love supporting small businesses!read more

Joy did an awesome job of trimming & grinding my dogs Katie & Minny's nails. She had so much…read morepatience dealing with Katie, a terrier mix, who was scared of the process & resisted having her nails cut. She spoke to Katie softly & Katie seemed more relaxed. I could tell that she had a way with animals. Great job, Joy!

Our two labs always come home happy and tired- we have been kenneling here often for overnights…read more Staff are friendly to us and our dogs- we trust them

We had the pleasure of Dr. Macon taking care of both our cats for the first time recently. I cannot…read moreexpress what an absolute treasure he is. He was thorough, polite, informative, and had the best demeanor. Thank Dr. Macon for providing exceptional care.

If you don't want to read the full story below, just know our new client visit was cursory at best…read moreand failed to diagnose our dog's parasitic infections. They seemed unwilling to acknowledge their scope of practice could be enhanced. Disappointing vet visit and worse customer service. We took our new rescue dog here because it's closer to home than our previous vet. When we first called to get an appointment, no one answered in the middle of the week in the middle of the day. I left a message, but got no answer. I called again and we got an appointment set up. When we arrived, the service was very friendly. For a new client appointment, it wasn't very thorough. Dr. Buley did not examine our dogs teeth, paws, rear, or ears, and did not request a stool sample. Our dog moved away as the vet touched her, and she didn't try to examine her more. We left dissatisfied, having paid $150 for a vet to have baby talk with our dog. We then took our dog to another vet, which diagnosed her with two types of parasites, which were successfully treated. I called back here to try to get a refund, because the vet visit was not cheap, and to let them know that their exam was not up to par so others wouldn't have the same experience. Again, I had to leave a message and call back later. After speaking with the front desk people, they said that they would talk with the owner about issuing a refund, which I understood. A week or so goes by, and no call or email from the owner about a refund or discussion about the appointment. I call again, and have to leave a message. When they did call back, they did not acknowledge that the exam should have been more thorough, nor did they seem interested in our concerns about the visit. Very disappointed!!!