Very professional and responsive. We had small storm damage on the second story of our house…read more I appreciate them fitting us into their schedule, as promised at a fair price. Will recommend and contact them for future larger repair/improvement projects.

I had called Tri city about getting a repair done on a Porte-cochère (I just learned this word lol)…read morethat one of my company's drivers didn't judge the height very well. They went out and did a great job of getting it done fast and did a great job! Thank you

I had a great experience with Basement Plus! From beginning to end, the communication was…read moreexcellent. AJ kept me informed throughout the entire process and took the time to explain each step along the way, which I really appreciated. What stood out to me was AJ and his team's attitude and work ethic. Everyone was positive, polite, courteous, and professional. They even worked through the rain without complaining and just kept going until the job was done. They also did a great job cleaning up afterward and left everything neat when they finished. It's refreshing to work with a team that shows up, communicates well, works hard, and takes pride in what they do. AJ and his team did a fantastic job. I'm very happy with the work.

Unbelievable how they have multiple jobs going on. Contractors come one day, don't show up for…read moreanother 7. Long work time, too many contactirs that do not care about their work. Trully, the work Was not worth the exorbatentant price

All the people from Matrix were great to work with. They're flexible and eager to satisfy the…read morecustomer in every way they know how. Basements is all they do, and they do a good job. Compared to other contractors that I know, Matrix deserves 5 stars. I gave only 4 because nobody is perfect, but they come pretty close in the world of contracting. 4.5 would be more precise. What got our attention mostly is the material they use. The walls are made with foam insulation sandwiched between two sheets of magnesium board. A basement flood won't destroy your basement, and the material is stronger than regular drywall. The drop ceiling sits straight and the floor looks great too. At first we wanted to know how much just the material would cost us, because we wanted to save money the dyi way. During the estimation process we had them price out the complete contract as well. Then we decided to save ourselves a lot of headaches by letting them do almost the whole job. I like doing the finishing work myself, such as trim and doors. That saved us a few bucks and gives me a few weekend projects.

I called for a estimate to see how much it would cost. The two guys who showed up seemed really…read morecompetent to get measurements and a game plan going forward . I informed them the earliest I'd make a decision would be in a year. I've now received two calls from them this week alone. If they can't understand "I'll be making a decision in a year" i can only guess what the experience would've been. They wanted to charge 60K to demo and re drywall a room. No design work, my kitchen cost $70. They also made a comment about a gallon of paint costing $160.

Fantastic service and professional installation. Thank you , Elis for your helpful consideration…read morewhen I changed from black granite to white quartz. I'm really happy and it looks great

UPDATED**** Elis at 'Best Granite' is awesome!! He called me…read morepersonally to understand my issues and came out within a few days to see and correct. This is all that I was looking for was someone who cared enough to listen to me and was willing to fix it. I was not trying to be unreasonable. He is very conscientious, pleasant, understanding and customer friendly. I am now revising my review to HIGHLY RECOMMEND because of Elis! I also suggest the other 'Best Granite' employees adopt this same level of customer service. It goes a long way!! Best Granite and Marble, Livonia provided horrible quality and customer service! they installed my dark countertop with white sealant which amplifies the poor fit between the backsplash to the countertop. this is the first thing that everyone comments on when they see it. also, when they cut out the holes for electrical outlets in the backsplash, they were short by about an 1/8th of an inch making it impossible to screw in both screws so the outlet cover so it won't fit on it properly. they want to charge me $150 to come back out and correct their mistake. I DO NOT recommend this company. BE CAREFUL if you hired them! BE Sure to inspect every aspect of the job. if you aren't happy, make them fix right then and there, before they leave! they are not customer friendly and do not stand behind their service. Dealing with DidI was a nightmare! she is rude and very difficult to deal with. this company has very poor customer service.

Love them. Did a great job on my kitchen counters…read more Measured and great customer serve. Worked with Mike and Ben.

The best customer service experience, thank you. From start to finish they answered all of my…read morequestions. I hired Cutting Edge Granite to replace the laminite countertops and stainless sink in my condo. I am very pleased with granite choice and the finall results are stunning. This business is a hidden gem. Other local vendors were not interested in quoting the small condo kitchen project. Cutting Edge Granite did not start the conversation by asking me me what my budget was for this project. Stop by to check out their showroom and selection of products; you won't be disappointed in this family owned business.

I was hesitant when I first walked into their building thinking this place is out of my range for…read moremy little kitchen countertops but Dimitriy made me feel very comfortable, asked a few questions and then showed me granite he thought I would like. (It was beautiful and had the sparkle I was looking for) The price was very reasonable, the installers did an awesome job and I'm loving my kitchen countertops and walls. Thank you again for making my dream come true of a beautiful and updated kitchen.

Measurement that was edited and signed off on never made it to the shop and was cut incorrectly…read more One install visit down Second visit to install the corrected mistake they forgot the backsplash Second install visit down Called to tell them forget the backsplash Said they could not do it Guy shows up unannounced the next day and has the backsplash Took three tries

Brian was very pleasant, expedient and helpful in helping me choose a product appropriate for my…read morespace and budget, and made the process very clear and transparent. Moe did a great install and I'm loving my new floor. they even sent me an Amazon gift card in a thank you for your business follow up letter written by hand.

Leon's flooring installed gorgeous carpet in our 3 bedrooms and closets. We worked with Mike in the…read moreshowroom and he ordered the carpet and got it installed with a team in just over a week! We appreciate the turnaround time because we had everything out of the rooms and closets already because of a recent paint job. The guys came on time and knew what they were doing. Very pleased with the carpet! It makes the rooms gorgeous! Thank you to Mike,Tom and Gary and the receptionist too.

Mike came out and serviced our three fireplaces and did an excellent job! He was very neat,…read moreprofessional and knowledgeable. I am so thankful to have found this company.

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.