I called the Crack Team to repair a crack in our basement wall. First of all, Dave is very…read moreknowledgeable and the website has very good information. Dave was responsive and quoted me a price based upon the pictures I sent. He came out within a few days. The work was done quickly and efficiently at a reasonable price (which was the price he originally quoted from the pictures). Based upon his responsiveness and the quality of his work I would definitely recommend him.

I forgot to post my review but maybe it is for the best because I've had some time to see if their…read morerepair holds. We had a crack. Like a leaky basement yucky one. The repair ended up costing about 2x what they originally said which ... hey that happens. The quoted it sight unseen, then looked at it and decided it was bigger than they expected. They put this junk in, plug it and then you cut the plugs flat after a few days. Repair at 6 months is holding. The other people that looked at it were thousands if dollars so I thought I'd try this...glad I did. I only have before pics Prompt and repair that worked.

We thought we were getting top notch service by going with this well named company, but turned out…read morethey did more damage and cracked cement and NOW we find out they are out of business. SO MUCH FOR OUR FIVE YEAR WARRANTY!

HORRIBLE, TRAUMATIC, RUSHED & UNSAFE, caused SEVERE DAMAGE to property and me: they only care about…read moreyou signing the contract and getting your money. HVAC completely DESTROYED, twice, by FSM, needing significant repair and rebuild. NO HEAT for over a MONTH in winter, did not even respond to my messages. URGENT CARE: Their poor work landed me in urgent care due to mold vented into the home. DAMAGED SIDING and INSULATION: FSM cut a hole in my siding, leaving the insulation exposed for months (not resolved); DAMAGED FLOORING: FSM staff cut a large unnecessary hole in my floor (not resolved); FSM staff helped himself to what he wanted out of my yard, then entered my garage without permission, despite being banned from the property himself. POLICE and Ordinance had to be called. NOT SAFE to hire them. POOR quality: Seams not taped. Cuts in the liner. Grading NOT completed, leaving the entire project needing to be redone (not resolved); You end up doing the work: I had to dig my own crawl with their staff for 4 hours! REPEATED SAFETY RISK: FSM staff became aggressive on site and demanded more money from me. Spray foam, dirt, tools, and trash left behind on the liner. DUMP PILE left on the property. POOR COMMUNICATION: FSM either does not respond, or it takes weeks of nagging them. Even in severe instances of personal harm, they will leave you hanging. There is no difference in email, salesman, supervisor, foreman, text, calls, office- they are all the same and do NOT communicate with you or one another. BUYER BEWARE! DON'T do it! You pay a fortune to have this company destroy your property and cause you serious harm.

Mr. Sponge is a wonderful company to work with. I'm currently taking care of my Mom who has lived…read morein her house for over 35 years. I have had to take care of needed repairs that came to my attention. I had Keith come out in August of 2024 and repaired 3 tie rod leaks. He did a great job. In May of this year I had to have more work done that I wasn't aware of because the leaks only occurred during really heavy rains. This time Dean came out and did a great job. 22 tie rod leaks and 2 cracks were repaired. Dean also gave me recommendations on companies to call for the remaining leak that Dean's company can't handle. Mr. Sponge's scheduler and Dean were able to accommodate my having to care for my Mom and being available to assist with showing Dean what I needed done. Mr. Sponge is a great company.

HIGHLY RECOMMEND! My…read moreinteraction with Mr. Sponge Waterproofing Inc. has been nothing short of satisfactory. Honesty, dependability and quality workmanship are qualities I look for when doing business with companies. Mr. Sponge has met my expectations in those regards. I was first introduced to the company in 2018 when I inquired with them about the sealing of foundation cracks in the basement of a property I owned at the time. I submitted an online request for consultation and within hours I received a response from the owner, Sherrill Dean Teaster. Although my problem did not require Mr. Teaster's services, I was very appreciative of the time he took to provide an informative, detailed explanation of how my problem came about and the steps I could take personally to bring about its resolve. Mr. Teaster's empathy and honesty were admirable and left an everlasting impression on me, which is why I sought his services just recently. I observed Mr. Teaster as he completed my service repair and it is apparent that he is a master of his craft as he performed with the level of care, accuracy and thoroughness you'd expect from a skilled professional. My customer experience with Mr. Sponge has been gratifying and I expect the results of their work to be just as pleasing.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

We purchased a home in Fenton in October 2022 and since the basement walls are insulated per code I…read morewas unable to see the concrete walls. Well, when the rains came we discovered water running to our sump from a spot in the wall. When I pulled back the insulation covering I discovered a 1/4" crack from top to bottom and the water was leaking in at a steady rate. I searched for a company that was close and had good reviews. Called and left message with another company but never received a return call until 2 weeks later. I also called Basement Cracks & Leaks and received a call back to schedule an inspection within 3 days. They actually called back in a few hours and moved up our appt. After seeing the crack and inspecting the outside of the house they provided an estimate to permanently seal the crack. We scheduled the repair. The person was very knowledgeable about concrete cracks and informed us it was not something more serious that would require major repair. He explained how he would repair the crack, what materials he would use, and left us an estimate sheet with the warranty information. It has been a few weeks since the repair and we have had snow melt and rain but our basement is dry. There is NO water leaking in now. This is a great company. They are responsive and prompt. If we have another problem with leaking water I will definitely call them.

Terrible company with no customer service. I closed on a house that has a warranty from them…read more They say on their documents that if the house is sold, the new owner needs to send a $100 to transfer the warranty within 5 days after the closing. I sent the money within 10 days after the closing. They refused to transfer the warranty. It's like they want to avoid transferring the warranty. If they are sure of their work, they wouldn't do that. Most companies transfer their warranties for free. I would never use such company.

Dolan with super dry was so great! Easy to work with. He did everything he said he was going to…read more Showed up on time and the job went very smoothly. Great crew! Price was fair and reasonable. Would definitely recommend him and his business!

Excellent customer service, great communication, fair pricing, and a job very well done. Highly…read morerecommend them!

Let's start up by saying this has been a total nightmare where from the beginning Craig came out to…read moremy house. Said he was the owner and tried to dry base my place and caused so much damage to my basement that we are going to get a lawyer involved now I've had numerous basement companies out and they said his system has failed. He wants to try to send a letter saying oh it's coming through cracks in the basement when it's clearly coming from his dry track system that failed in about 15 different spots. This is very ridiculous. I would steer clear this company. Do not waste your money. Do not waste your time. Stay far far away from this company check out all their other names they have numerous different names under their self then they want to say it's coming through the cracks in the floor when you can clearly see where their track system failed a numerous spots. It's a bunch of horseshit they don't answer phone calls. They'll leave you hanging dry and they'll cost you thousands and thousands and thousands of dollars in repairs.

From the owner: Dry Basements Plus is your trusted expert for basement waterproofing, crawl space encapsulation, &…read morefoundation repair services. Using patented, warrantied products developed by Basement Systems, a world leader in dry basement & crawl space technology, we provide tailored and effective solutions for your home. Proudly serving southeast Michigan! Contact us today for a free estimate!

Calculus did a wonderful job repairing my foundation and I highly recommend this company…read more James and his crew were thorough very professional and did a terrific job. thank you

We needed help with stopping our basement wall from bowing any further and received an estimate…read morefrom Calculus (among other companies we had also researched). The salesman was very informative, explaining the repair process answering any questions and concerns we had about this repair. Never any pressure to choose his company over another (which I loved). We chose Calculus because of their reputation, great reviews and because of how well the salesman informed us of something we knew nothing about. The process was great - Andy and his crew did a fantastic job! How nice to have a company show up on time fully prepared to do the job and keeping us informed of what was happening every step of the way. I would not hesitate to recommend this company!

Matt and his team did a good job. They worked hard for two days and when they finished everything…read morelooked neat and clean.

Formerly known as Foundations Systems 360 - note, they rebranded in March 2025 according to their…read morewebsite. Rebranded? Bought out is probably the case. It looks like US Waterproofing (USW) is a big player in IL & IN.... I had a huge crack in my basement wall that leaked bad enough that sand started pooling at the base of the crack. I had 6 estimates from $750 - $32,000, which ranged from just filling the crack all the way to interior & exterior foundation drains. USW was a mid quote, but the most bang for your buck and they offered a military, teacher, or first responder discount. With USW I got the crack filled/repaired, an interior floor drain dug from the crack to my sump pump (complete with a 90 mil wall liner), and a new battery back up sump pump installed. Their quote was reasonable, but installation of a new sump pump was the kicker for me and why I went with USW. They got me on the books the next week and took about 5 hours to the complete the job. What they got right: 1. They wrote into my quote that all exposed carpet from the entry of the house to the job would be covered. And they did an excellent job of this. 2. The team that was sent over was professional, friendly and let me watch and ask questions throughout the whole process. 3. Although they put up plastic walls around the work area, they warn you the process can stir up lots of concrete dust that will get everywhere. 4. My salesperson kept an open communication with me via text throughout, and after, the whole process. What they got wrong: 1. The exhausting sales binder they are required to go through with you. It's a 4 inch binder! 2. Although the binder is HUGE, they don't represent the final product transparently enough. I was quoted an access port to clean out the drain, but it stuck up 2 inches out of the floor, and they location they chose for it would've messed up my laundry set up, so I had them remove it (they need a flush access port option!). Another example is they did not have a great picture of what the wall liner looks like, nor did they have a physical example on hand. The salespeople should carry an example of the wall liner with them. 3. The 'crew boss' shows up and just walks right into my house and down to the basement, without announcing or introducing himself. I did not appreciate this, whatsoever. #2 & 3 of what they got wrong is why I took off a star, all in all, I'm pleased with the final product and what I paid for it.

We had several people quote the job. James was not the lowest, but the end result and experience…read morehe possesses was worth every penny. Unless you are in a hurry and need a big crew, if you can afford to take the time to do things right then James is worth talking to. If you believe they don't make them like they used to and craftsman not tradesman that is the experience you will get. We refinished a red oak narrow plank on the entire second floor with quite a few repairs and some layout cleanup all which turned out seamlessly and look as if they originally came that way. Don't hesitate to call, just leave some time for me I need him back to help me lay some new floor on the first floor.

Our hardwood floors were 25 years old and really needed to be refinished to bring back their shine…read more James came in and did an amazing job of bringing them back to their original luster. He worked with us to find the perfect color to match the existing cabinets and the top coat added the final touch. James was easy to work with and very professional. He went above and beyond to make sure we got just what we wanted. I highly recommend James and would easily give him 10 stars if I could.