We recently completed a full flooring renovation in our two-story home -- tile demo, carpet…read moreremoval, and new laminate installation throughout -- and I cannot say enough good things about this company. From the very beginning, they were professional, organized, and incredibly patient. After the flooring was delivered, I realized it wasn't the right choice for the space. I was honestly nervous to speak up, but they immediately reassured me and didn't make me feel rushed or difficult at all. Instead, they encouraged me to take my time. I spent a full week reviewing additional samples in my home until I found the perfect one, and they supported me through that entire process with total grace. What really stood out is that they went a step further -- they actually reached out to past clients here in Brentwood who had similar flooring and scheduled times for me to go into their homes and see the floors in real life. That level of trust and relationship with their clients speaks volumes. The demo was handled efficiently and cleanly, and they coordinated seamlessly with other projects happening in the home (painting, cabinet work, furniture timing). The installation itself is beautiful -- They also went above and beyond in ways that weren't even part of their scope. After demo, they fixed a squeak in our stairs -- something they didn't have to do, but took care of anyway. It's those little things that show the kind of team they are. Every day, they left the job site -- my home -- clean and organized. The owners were incredible, and the entire team truly shines in their individual roles. You can tell they take pride in their work and in the experience they provide. This was a big project, and they handled every step with care, professionalism, and attention to detail. The end result completely transformed our home. I would absolutely use them again and highly recommend them.

I'm so glad I found Amanda in my stressed out state. I had a challenge to match my hardwood stair…read morecolor with an lvp material. I started my research a few months prior to getting my keys to the new construction home. I couldn't even see my stairs with the hardwood completed. All I had were the hardwood samples as reference. Amanda is truly a white glove service. While other floor companies were more concerned of measurements and just providing me a price of what the work would cost, Amanda had a full picture approach. She has the best communication even over txt. I'm a mom of 2 under 6 yr old and it's quite difficult for me to pick up the phone so txting is by far my communication of choice. Her goal was to ensure I would love the product even if I was just purchasing material from her. I went to her sample store to check out her products and she helped me find a few samples that could be a potential fit and I'm thrilled that we found the absolute perfect product! Her store has hardwood, lvp, laminate and carpet to choose from. I ordered lvp, carpet and carpet padding from her. Fairly fast shipping. She ensured smooth pick up from her warehouse. All their products really elevated my home and the hardwood to lvp-SEAMLESS!!! I would highly recommend Latta floors with your needs especially if you're a burnt out mom with kids.

Santos and his crew installed hardwood floors throughout the downstairs of our home. The attention…read moreto detail was amazing, the results look exceptional. We booked the service 5 months in advance and they showed up on the exact day to start. We ran into some problems with our foundation and leveling which they were able to fix which only added one more day to the work schedule. The crew is such a great group of guys. They do high quality work and have fun in the process. Entertained us with their banter and giggling. Highly recommend Santos! They also took care of a finishing and trim project we needed done. It was so easy to work with their team.

We recently hired Santos and his crew from Duran flooring to replace all of the old carpet in our…read morehome with hardwood floors (about 2,500 sq ft), and the results are nothing short of perfect! From start to finish, the entire process was smooth, professional, and stress-free. The crew was extremely prompt every single day--arriving right on time and getting straight to work. They were very respectful of our home, cleaning up thoroughly at the end of each day so the space never felt messy or overwhelming. The project took about a week to complete, exactly as promised. The craftsmanship is outstanding--the attention to detail around edges, transitions, and finish work shows how much pride they take in what they do. The final result is absolutely beautiful, and we are completely in love with our new hardwood floors. I highly recommend Duran flooring to anyone looking for flooring or general contracting work. Professional, reliable, and truly masters at their craft!

Teza at the floor store was awesome. He was very informative and answered all my questions. He…read morereally did a great job helping me pick the right floors for my home. Thank you for the great customer service. David

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Great experience redoing our entire first floor. Beautiful results, skilled and dependable team,…read moreand they handled all the heavy furniture. They kept the area clean and controlled the dust well. We'll be using them again.

We hired Greg and his team to refinish our red oak floors and replace our baseboards. The service…read morethey provide from start to finish is top notch. Here is a recap of the process/our experience: 1. Greg came out to give an estimate. He was upfront and transparent (we have red oak floors) about staining the floors and how red oak takes the stain. Set our expectations for the process. 2. Scheduled a date with Greg. He stuck to the date and the timeline exactly as stated. 3. Greg came out before the project to test out some stains for me. He was patient and flexible during this process. Very helpful and knowledgeable. 4. The team started by covering doorways and shutters and getting the space ready to ensure the least amount of mess/dust as possible. 5. Greg communicated the time the team would be there and they were there at that time each morning. 6. He kept us updated throughout the process. 7. The floors were finished on time and they did a walk through at the end. My husband is quite the perfectionist (one who would rather do it himself and have it be done right than hire out the work for fear it wouldn't be done the right way) and he was thoroughly impressed with the work done. All the cuts for the baseboards were done nicely, everything is level, the stain looks amazing. If my husband could not find anything to critique about their work, look no further and hire them now. You will be thoroughly impressed with this company. Thank you Greg and team for our lovely new floors!!

Excellent company to work with. Greg is a great person to work with. Very straightforward with the…read moreservice . Walked me through the refinishing process and scheduled the work. Followed through with the agreed upon schedule. The team worked on the floors was awesome! Thanks Albert and Donny to make our floors look great! Attention to detail is paramount for this company. They went above and beyond to ensure every aspect of the final product looks finished. From all the trims (correct size and color) throughout the house, touching up of the baseboards etc, they made sure the floors look amazing. Really friendly guys to work with. Communicated every day with the plan and expectations for that day. Best company for floor refinishing. You can really trust these guys to make your floors look amazing. Thanks Greg, Albert and Donny. Appreciate your help!

This is my second review, the first being 9 years ago. This time we worked with Levi on choosing a…read moreproduct for all other areas in our condo. We chose a vinyl wood looking plank. No pressure but he provided options for us. Levi came to our home & provided a price for us which we found reasonable. Levi also stopped by when the project kicked off. Roy and the installation team did a great job over a few days. They were meticulous in all phases of the job. They were respectful of our property, and left the areas pristine. We could not be happier with another great job by Abbey Carpet.

Our home's previous owner had all of the flooring replaced before we purchased the house in 2021…read more He provided us with the Abbey Carpet & Floor receipt, and when we completed our final walkthrough, the floors looked beautiful. Unfortunately, after only six months, the flooring in our kitchen began peeling, bowing, and separating. Before long, the same issues started appearing throughout the house. We contacted Abbey Carpet, and multiple representatives came out to inspect the flooring. They confirmed there was no water damage and appeared to recognize that the installation had not been done correctly. I spoke with the manager, Gary, several times. During those conversations, he acknowledged that the installer (who I was told had since passed away) had installed the flooring without a vapor barrier at the previous homeowner's direction to save cost. However, the flooring manufacturer clearly states on the packaging that a vapor barrier is required and that the flooring should not be installed without it. He verbally attempted to me that they had installed it incorrectly. Despite acknowledging the issue, the only resolution offered was approximately 50 square feet of replacement flooring, with no labor included. That amount wouldn't even cover a single bedroom, let alone address the damage throughout the house. For months, I tried to work with the company, making phone calls and pleading for a fair resolution. Eventually, I sent a formal demand letter, but I never received a response. To make matters worse, I learned the company did not have the required CSLB bond coverage in place at the time of installation, leaving us with virtually no recourse. We are now facing approximately $16,000 in losses because the flooring was installed improperly. This has been an incredibly frustrating and disappointing experience. We have small children, and the damaged flooring has created raised edges and separated planks that have caused them to trip and get hurt. I expected a company to stand behind its work, especially after acknowledging what went wrong. Instead, we are left to bear the full cost of correcting a preventable installation error. It's been 5 years and are still dealing with this. It's very disappointing. If I could give zero stars I would have to. That's how heartbreaking this has been for our family. To pay for our floors to be done again is a huge financial burden.

Can't not speak highly enough of Ahmad and his team. They did an amazing job removing our old…read morecarpet and replacing it with hardwood laminate. They even came back a few weeks later when I noticed that a closet door wasn't sliding well, and even though it turned out that this wasn't because of the new floor, they fixed it for me anyway! 5/5. =)

Total Floors in Livermore. Just had my 2230 sq ft house done ((except for bathrooms);., wall to…read morewall, closets, stairs, trim. Reasonably priced. Easy to work with, beautiful finish!! Kam (the owner) regularly checked with us on site to see how the job was going and if we were happy with the progress. We requested some small changes along the way and they were readily accommodated with no cost change. The installers were pure craftsmen with the installed materials. All joints and cuts were precise. They were very polite and accommodating during the installation process, cleaned up the work area each night, and were very respectful of our house and its contents. The finished work is phenomenal and a great upgrade to our house and the ability to clean it!! I highly recommend them!

Diablo Flooring has installed hardwood or laminate in 4 of my homes. I have always been pleased…read more The installers were great and I've always been happy with the finished product. I highly recommend.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.