Awesome experience. Highly recommended. Held my order for me in their warehouse for way longer than…read morethey had to. Huge variety of tile.

I worried that a specialty tile shop like this would be overpriced, but I was pleasantly surprised…read moreby their large range of affordable options. They carry more unique and interesting tile than can be found at big box retailers. Everything I ordered was available the following week and the customer service was great. Highly recommend!

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

Kurt did multiple projects at our house. He completed all the projects whether big or small with…read moreprecision and in a meticulous manner to ensure a perfect finish. He is very approachable and has great communication. We were very pleased with his work and will keep calling him for future projects. He designed, built and installed the garage shelving system as per our specific needs. He did several minor repairs and installations in and around the house, like dry wall issues, window problems, replaced few deck boards and stairs, installed new shelves, curtain rods, garage lights. We highly recommend High Point Home Restoration for any upgrade, repair or maintenance work for the home.

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.

We have not been able to get our grout in the kitchen clean for some time now…read more Groutsmith cleaned the floors and sealed/stained the tile and now our tile floor looks brand new!

Great service and reasonable prices. We used them to repair some grout and caulk our shower. Two…read morethumbs up!

We feel lucky to have found Adam because we had an unknown problem with our floor in the family…read moreroom and he dealt with each challenge in a professional, competant and cheerful way. He worked very hard the two long days it took, but our problem is solved. His prices are more than fair. Renee Long, Monona

We recently needed tiles replaced in our kitchen and contacted Adam Homes. Adam's work was…read moreexcellent and highly recommend him. We will for sure use him for other projects that come up.

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

I am also a contractor, and I knew several of my customers had used Molony Tile over the years and…read morewere very happy with them, so when we built our own house with two tiled bathrooms, I went straight to Moloney. Steve and Woody provided us with friendly professional and well educated service from design to installation of two full bathrooms with tile walls and small format hexagon mosaic floors, including a curbless shower. They provided us the technical details we needed to make sure that everything was framed in correctly, and Steve came out to the site to inspect everything before scheduling the installer to do the work to make sure there would be no surprises. (And it was a good thing he did too, because we has to square up some walls and add some additional framing studs for the shower.) Woody was extremely helpful and patient in guiding our selection of tiles and grout, and they were willing to work with us on including tiles from a local tile manufacturer rather than their regular supply chain. Woody's professional training and sense for the customer's particular esthetic are outstanding! After we discovered that a few of the small mosaic tiles had cracked in them from a manufacturing defect, that got the installer out to replace them quickly and with no grief. Although I had Moloney Tile install the technically difficult bathroom tiles, I am doing several more artsy tile projects in the house on my own, and they had been willing and able to provide me with advice and specialty materials on those as well.

40 years ago we built our home. We planned to diy tile the front hall, kitchen and dining room…read more Molony not only sold us the tile, but came out and gave us directions on how to tile. Ever since we've added a four season porch, addition, a sauna and bathroom, several tile platforms next to outside access doors. We are now creating a master bedroom with attached bathroom. Every time we have a tiling project we buy through Molony. We plan to contract with them this time to complete the project rather tgan do it ourselves as we are older. I'm convinced they will do a professional job.