We had Jay service our fireplace, and a number of times he went above, and beyond what he needed to…read moredo to make sure that we had warmth in our home especially when it was so cold this past month. He was so thoughtful and helpful.

$300!!! BEWARE!! I THINK THIS COMPANY HAS BEEN SOLD. I DON'T THINK IT IS THE SAME FAMILY THAT…read moreOWNED IT FOR YEARS. I had been with Hansen's and Sons for years and been very happy. $300!!! The ignition switch was not working. The technician pulled the unit away from the wall and pushed it back in again and that fixed the problem with the ignition. I assume the movement must had wiggled something that had caused the problem. He also cleaned some build up on the inside but that was not what was causing the problem. In fact, he never did figure out what had been causing the switch not to work. He asked if I wanted him to figure it out and I said "No" since it was now working. For this half an hour of work they charged me a $300 "diagnostic" fee., despite the fact that they did not diagnose the problem with the switch. That equals a $600/hr. rate. The explained that they don't charge an hourly rate because if the tech was training a new employee, it would cost the client more for the extra time. .

Vladimir is a true craftsman that puts his heart and soul into his work. He cares about doing it…read moreRIGHT and at reasonable prices. His bid to repair my chimney came in well under the "Sons" in town. He rebuilt the top 21 courses of our chimney, poured a new cap, and installed proper ventilation and screens to keep animals out. He also drilled out all of the old mortar for the entire chimney and replaced with new, fresh mortar. At the end, he pressure washed the chimney and it looks like new! The finished product speaks for itself. He was timely, on budget, and communicated throughout the entire process. Would use him again and again. Very happy with the outcome. Don't be afraid to use European Masonry for your next masonry project. You'll be glad you did.

We had a difficult and unique build project renovating a historic home. We were very happy with the…read moreoutcome of the project. We can't say enough of how lucky we were to work with European Masonry!

Royal Concrete replaced our patio and put in a walkway with stamped concrete. We are very happy…read morewith the results. Andres did a good job of communicating throughout the whole project. He was willing to explain the process and open to questions. The workmanship is outstanding. They paid close attention to details. I wanted to keep the project simple, and they did not try to upsell. Of course the process tears up the lawn a bit, but they took good care getting it in shape before they left. It was a very smooth process. I am very satisfied and recommend them.

Royal just completed concrete for our patio. Andres did a great job and is very conscientious and…read moreis very helpful in figuring out what works best for your job. He made sure not to make a mess and didn't ruin the lawn around the patio. Highly recommend Royal and if needed will definitely use them again. You won't be disappointed.

Was very professional and did an awesome job, crew was friendly. Quality work. They finished…read moresomething we've wanted done for a while. Thank you.

nice guys! they are making sure our drive and common mailboxes atay clear. its very snowyread more

"Quality work from start to finish. The crew was efficient and detail-oriented. Highly recommend!"read more

From the owner: We are a family owned business. We take pride in our work and helping our clients get exactly what…read morethey want with a fair price. We enjoy what we do and friendly crews will make you feel comfortable working with us and helping answer any questions you may have as well.

These guys did a great job excavating and then replacing some concrete in my basement. Pay in cash…read moreand they can probably give you a deal!

From the owner: Small family owned business for 38 years. We pride ourselves in customer service and communication…read moreand always answer the phone and don't leave you hanging or wondering. Specializing in residential and commercial.

Bad, bad bad! Not responsive and they ghosted me for the service I scheduled. I gave them over a…read moreweek to return any of my three voicemails and I heard nothing after they never showed up!! Very disappointed that any business will do that to a customer!

My husband and I planned to convert the wood burning fireplace in the house we just bought to a gas…read moreinsert and the first contractor said our chimney needed to be rebuilt first. He didn't offer any less costly options so we decided to get other estimates. We got 3 estimates, then a friend at church recommended Joe at Dane County Chimney and Masonry who recently rebuilt her chimney. Joe came right out and was very informative, not only of our chimney situation but of gas inserts too. He offered several options of varying costs. We opted to have him remove the chimney and install gas vent piping instead of a full rebuild, plus we chose an insert that was attractive but wouldn't break the bank. He and Matt got right to work and did a great job! We love the look of our new insert and I highly recommend Dane County Chimney and Masonry!

Review of D&M Concrete driveway installation on 04-12-2024…read more Choosing D&M Concrete was a Disappointing Mistake. I thought because the company installed a gorgeous gleaming driveway for our neighbor, we could expect the same. Alas, my mistake. Instead of our neighbor's smooth, white finish, our driveway is a mottled mess. (It rained 5 hours after the concrete was poured. No plastic cover was used, despite the early April date.) Instead of razor sharp, straight, even, narrow joints - like the other driveway - our driveway has fat, uneven, rough, crooked joints. ('Hand-crafted' was the explanation given.) Instead of our neighbor's one tiny half-inch crack at the end of one joint, after an entire Wisconsin winter - our driveway has cracks that run all the way down to the base at four (4!) joint ends, with one crack running all the way across the width of the driveway, in less than a month from the day it was poured! ('Those cracks are normal' is the excuse we were given.) And the sidewalk to the porch has an incline instead of the step we discussed, which could prove deadly come winter. We agreed to every upgrade that was suggested to us, bringing the cost to almost $9,000, but the mottling, poor finishing, cracks, and missing step were as gratis as the Western edge, which can barely be seen with the rain damage. ('It will even out in a few months' we were told.) It is a family-run business. Both Dad and Son are friendly and charming, with calming words but no redress beyond a reseal after the rain. (It rained again within a few hours, so the reseal was ineffective.) If I had it to do over, I would not have a driveway installed in April, and I would not gamble on D&M bringing their best game. P.S. Dan, the owner, asked me to wait until September before posting my review of the driveway they installed for us this past April, to give the mottled finish time to 'even out', so I waited. Here are pictures I took today, almost 5 months after the installaton. The mottling, sloppy finish, and wide joints are still evident. The cracks along the sides of the joints are partially hidden by fill, by they are still there, not getting any smaller. I still consider our choice of D&M Concrete a disappointing mistake.

This company was hired to do a job for a private party in Madison. One of the employees was…read moreobviously not professional, and flipped off the homeowner of the property! Then left!! Come to find out, not only was this employee NOT FIRED, he was chosen over another employee who said he no longer wanted to be associated with this type of behavior. I was appalled to hear this is how their employees not only act, but are treated?? I was considering hiring them, based on knowing some employees. Now, I'll take my money somewhere else.

Excellent service and professionalism at a very reasonable price. Working with Collin and his team…read morewas a great experience. He responded promptly to the online inquiry, quickly assessed the property, and provided a detailed, professional quote with thoughtful recommendations for both immediate and future tree care. He also offered a discount for removing multiple trees and added a credit to our account toward a future tree purchase. I would absolutely hire Community Tree Care again.

Working with CTC was a great experience, from start to end. I have a very large maple that hadn't…read morebeen trimmed in over 30 years. Colin provided a comprehensive quote with a few different options. The final price was very reasonable. He is very knowledgeable and communicated the condition and options clearly. I can't say enough about the crew that did the work. They were like a fine tuned machine. It was obvious they were all experienced climbers. The way they worked together was very impressive and reassuring of their safety standards. Again, their communication was thorough and much appreciated. The billing and payment process was easy to understand and very easy. Abby was great to work with! I highly recommend CTC for any tree trimming work, large or small.