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    Stitch'n Tyme

    4.2 (5 reviews)

    Services - Stitch'n Tyme

    Clothing alterations

    Clothing mending and repair

    Stitch'n Tyme Photos

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    Miller's Custom Cleaners

    Miller's Custom Cleaners

    4.0
    (64 reviews)
    $

    Update 2019: I recently gave the business a 1 star review but due to some recent updates I am…read morechanging my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony

    Michael Coble…read more coble_3@yahoo.com ​August 6, 2026 ​Miller Custom Cleaners Attn: Millie, Manager 2216 N Collins St, Suite A Arlington, TX 76011 ​RE: DEMAND FOR PAYMENT - LOST AND ERRANTLY DELIVERED GARMENT ​Dear Millie, ​This letter serves as a formal demand for financial compensation regarding a brand-new shirt that was lost and misdelivered due to the negligence of your business. ​As documented by the enclosed receipt, I purchased the item on June 27, 2026, and promptly brought it along with three other items (four items total) to your location in a bag for dry cleaning in preparation for the July 4th holiday. Per our usual arrangement, no physical ticket number was provided; instead, your staff logged the drop-off under my telephone number you receiving a text message from your business notifying me when to return, I came to pick up my items, only to be given a single pink shirt while three items were missing. Over the subsequent days and weeks, your team searched for the missing garments and located two of them, leaving my new shirt as the final missing item. ​Your staff eventually acknowledged that the item was lost and confirmed after reviewing your video surveillance system exactly how the shirt wound up in the possession of another customer. Your staff contacted that individual to request the shirt back, but the customer denied having it. ​Following this discovery, your business offered me a $50 refund and $50 in dry-cleaning store credit. I explicitly refused and refuted this offer, as $50 cash and store credit do not make me whole for a brand-new $109 garment lost by your establishment. Since rejecting that inadequate offer, your business has flatly refused to compensate me for the actual replacement value of the shirt. ​Because the garment was new and I possess the original purchase receipt, I am legally entitled to recover its full replacement value. Therefore, I am demanding a refund totaling $117.98, which breaks down as follows: ​Item Cost: $109.00 ​Texas State Sales Tax (8.25%): $8.98 (A copy of the original purchase receipt from June 27, 2026, is enclosed for your reference.) ​Please remit payment in full via check or digital transfer to the address or contact information listed above within seven (7) days of receipt of this letter (by August 13, 2026). ​If payment is not received by this deadline, I will escalate this matter without further notice. My next steps will include: ​Filing a claim in the local Justice of the Peace (Small Claims) Court to recover the full cost of the garment, plus court costs and filing fees. ​Filing formal complaints with the Better Business Bureau and the Texas Office of the Attorney General regarding unfair and deceptive business practices. ​Filing a police report regarding the conversion and withholding of personal property. ​I prefer to resolve this amicably and professionally. I trust you will do the right thing and settle this matter promptly. ​Sincerely, ​Michael Coble

    Stitch'n Tyme - sewingalterations - Updated August 2026

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