Avoid this RV resort at all costs! From the filthy conditions and unsafe environment to the complete lack of accountability when their employees destroy your property, this place is an absolute circus.
The food is not only overpriced, but calling it average would be generous. I only ate there after long day of running errands, but I stopped ordering altogether after being served undercooked chicken and pizza--not once, but twice.
The concrete pads are uneven, and the power goes out far too often. The bathrooms are absolutely disgusting, with bloody tampons and dirty, soaked clothes left in the showers for weeks on end. I ended up taking my laundry elsewhere because their machines were always filthy and ruining my clothes. The entire bathhouse is just gross.
The pest problem is completely out of control. Ants and black widows infest the park. If you're trying to get from A to B on foot, I suggest taking a deep breath and making a run for it--with your mouth closed. Unless, of course, you enjoy catching gnats. Water moccasins are an even bigger hazard. When I reported a sighting, staff shushed me and tried to downplay the issue. However, I learned that the resort is fully aware of a severe snake problem. Management claimed there were protocols in place for handling snake sightings, but other employees warned me that this was just a lie to pacify concerned guests and avoid causing an uproar.
The pools are absolutely disgusting, filled with spiders, ants, and even tadpoles. You might as well swim in the Wibit pond--it's just as filthy, but at least it comes with the snakes for added excitement for all of you dare devils out there. As for the lazy river? It's not a lazy river at all. There's no flow--it's essentially just a third pool falsely advertised as something it's not.
Some guests unfortunately pay the outrageous prices for a cabana, while many others simply help themselves to an unoccupied one and enjoy it for free.
It's amazing how this resort manages its wildlife--by leaving dead animals lying around for kids to poke with sticks. Honestly, I wouldn't be surprised if they found a way to charge for that too, and I'm sure the prices would be astronomically high, just like everything else here.
The resort can't even keep up with basic mowing. When they do manage to mow, the workers either ignore small items like soccer balls or completely dismantle peoples belongings--i.e my tent, which they damaged. When I asked the manager about my tent being taken down, her response was like something straight out of a movie. First, she said, 'Oh, that was my cousin who took it down' But as soon as I mentioned the damage, she didn't miss a beat before changing her story: 'Oh no, that wasn't my cousin.' She then claimed none of the employees had touched the tent and completely denied accountability. I had just bought that tent for a couple of hundred dollars two days before they ruined it. Absolutely unbelievable.
The enforcement of rules at this resort is completely inconsistent. You may find yourself being told to take down your dog pen immediately after assembling it, while your neighbors are allowed to keep theirs without issue. Some guests enjoy being able to stay up late, partying loudly well past quiet hours, while others are left frustrated that the resort does absolutely nothing to address the noise complaints after said time. Ultimately, your experience will depend on where you stand.
Throughout my extended stay, I often went to the front desk to ask if I had received any mail. There was a stretch where we didn't get mail for weeks, and then, out of the blue, I'd be handed a massive pile of accumulated mail. My packages were routinely opened with the manager stating she thought it was for her. After expressing my concerns, they started taping them back up after opening them. There are several packages that I never received at all. Recently, when I called to follow up about my missing packages, I was met with sarcasm. The fact that my mail was constantly misplaced, opened, or never given to me is absolutely unacceptable.
Finally, the most outrageous issue: my parked big as day, RED caravan was hit TWICE by their reckless employees driving golf carts--within just 15 days of each other.
The employees were always racing golf carts, texting while driving, playing chicken with each other, and creating a hazardous environment for everyone. Management was hesitant to take responsibility. I was eventually reimbursed for the damage to my car, but only after a lengthy and exhausting dispute--and issuing a demand letter. read more