Loved it ! Great people, nice atmosphere, and we definitely be back next year!!!!! we truly enjoyed our time on property and felt welcomed from the momment we arrived.Everyone was friendly,helpful.and made the whole experience relaxing enjoyable.the location was clean ,peaceful,and had such a wonderful vibe. It was a perfect place for our family to spend time together,and we are looking forward to coming back next year! read more

WARNING Do NOT stay here unless you want your phone blasted with 10 spam calls a day. They sell your number and the day after checkout, your phone will be blown up. Other things to mention: 1. No towels or any kind of bathroom necessities In the rooms 2. The pool is ice cold, couldn't even use it on a sunny 87 degree day 3. They spray some sort of moth ball smelling toxic chemical all over the pool ground for snakes. So much is used in the morning that it still permeates the entire area at 2:00 pm. Sounds safe read more

Nice clean room, wonderful staff people, and love the safe feeling atmosphere. Beautiful area just to kick back and relax from the hustle and bustle of the city atmosphere. read more

So they advertise a heated pool. Pool water was 68 degrees. Every guest we talked with had the same complaint. Different associates all gave us different stories as the reason. One said that it was broke, one stated 2 units were working but the 3rd heater was down. I personally felt the outlet jet to compare with the ambient temp of the water. It was the same. Don't advertise a heated pool if you are only going to heat it for big groups. People had chose this property for this sole reason, only to be horribly disappointed after paying that much money. I reported to maintenance when they were walking by that the outdoor grill top bolts had come out. The man took the bolt to go find a locking nut, and stated he will be back in a bit after it cools down. 4 days later, still sitting there unusable. The hot water in building I where we stayed would give you enough hot water for a 5 minute like warm shower if you got that lucky. We have stayed in this same building many times before, and it always has hot water issues. They never fix the issues. Wi-Fi... It's practically useless and there is no client isolation at all. What this means is with a free app, you can literally see every device that's connected on the entire property.. I have screenshots to prove this. One scan I did populated over 100 devices with the device name, IP address, mac address, and was pingable from my phone... That is really bad security. Really bad. This next part was our fault. We left a load of swimwear in the dryer upon departure. The first 2 associates were at least nice and pleasant, but said they would check and call us back. Never did... I finally drove to the property so I could get to the bottom of it and get a response. The gentleman (Austin) I spoke with was not a pleasant person. AT all... Being in hospitality myself, I stated if he needed to find out who was responsible for cleaning the room he could do a lock interrogation with the handheld. Needless to say they have contractors cleaning their resort. He wasn't at all interested in the guest, he and I quote "had a resort to run". I get that it was our fault, but customer service from him was non existent. Let's talk about the merchandise. We were looking at the shirts displayed. There were many shirts that stated established in 1850... The others said 1977... We showed them and they were nice, laughed, thanked us, and removed the incorrect products. Who doesn't check before stocking their displays though. The room phone wouldn't dial the front desk, which was no big deal as I had my cell, but what if someone needed to call emergency services. This is the 3rd room that we've been in that the phone didn't work. The bathroom floors were sticky upon arrival, and we have learned to bring our own cleaning supplies as this has became a normal event. This was just our last stay. Always have quite a few issues, and they are repetitive.. If you stay here, bring your cleaning supplies, stay off their dangerous network, make sure your phone works, and try to stay away from certain managers. The pool is great for kids. It is impressive, but we've had our fill from all of our issues and lack of maintenance, cleanliness, and overall experience. Moving on to try stormy point. Hopefully they have the basics like warm showers and working amenities. read more

It's a nice place. To me it was the proximity to downtown where all the places to visit is. We were there in June and the pool water was COLD! We got a lot of use out of the hot tub (which was huge). The folks were nice and accommodating. The water toys are a cool bonus, we took the bikes out. There are food trucks, arcade, marina, 3 pools and fireflies read more

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The reviews don't lie....but let me first start with some positives. The resort itself has some great amenities- 3 clean and well maintained pools including one with a waterfall, large water slide and zero entry feature. They also have nice onsite dining options such as food trucks, pizza and coffee. They have a well equipped marina with bait, boat rentals and some free water toys like inflatables and kayaks. The condos are also walking distance to several docks if you want to swim or fish. My main reason for 2 stars are the condos themselves. I don't think can capture everything but I'll start by saying if you didn't wear shoes, your feet became black, our bathroom door did not shut, the refrigerator did not get cold yet the ice maker slowly dripped and the ice maker box was a solid block of ice every morning...the screen door did not shut and the condo was generally poorly maintained. Oh. And the 3 bedroom unit, as others have said, is 2 bedrooms plus a loft with 2 beds so whoever stays in the loft has to be careful about noise. Our group had alot of fun but I really wish they would invest some money in general improvements. Again the resort and amenities were great but the units lacking and for that reason I cannot recommend. read more

Well first off I do not recommend this property for anyone at anytime. Unfortunately this property is old, run down and has thin walls . We booked online and asked for a studio, which is like a standard Hotel room, which had two full size beds. First off the AC Heating unit is one of those motel style units which is loud, when on. You can't set a constant fan, so at night you can wake up each time the unit turns on . Next is the oddity that they do not provide shampoo, or other sundried, so be aware... The walls are you thin, and if u have a room with an ajoining door to the other suite, you hear everything. The bathroom, don't look up, rust and ceiling tiles as your decor. Our room's carpet had stains and the carpet was really worn. Even with a brown rug, the stains were standing out. This first time visit will be our last. The only positive aspect of the property was the El Jefe taco truck, which served great street tacos .. $17 for 3 street tacos, salsa,, small side of rice , and beans. read more

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I was extremely apprehensive about this resort after reading all of the scathing reviews, but I can confidently say: do not believe everything you read! We had the absolute best week at Still Waters Resort. Every employee was incredibly kind and helpful, the grounds were gorgeous, and my kids were entertained the entire time. The room we stayed in was updated, clean, and the bed was like sleeping on a cloud. Absolutely zero complaints. The location was perfect. Right at the intersection of Branson West and Branson Downtown, this location was great to experience it all. There's so many great restaurants in Branson West that we spent most of our time there, but also were close to downtown for mini golf or the many shows available. All in all, I highly recommend this resort and can't wait to return! read more

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We stayed here in November. At first, we were in a motel room. It was not good. Not good at all. Gross carpets and horrible smell. I almost cried. We upgraded for $200 and got a condo. The condo was fantastic! Beautiful view and clean. There doesn't seem to be much consistency at this resort. The pizza and thirsty's was fine! I feel like with some updating this place could be better. But from what I see in Branson, everything needs to be updated. read more

Still Waters Resort - Resorts Near Me - Branson, Missouri

DO NOT BOOK A ROOM HERE! The rental units are TERRIBLE!!!!! They are from the 50s, they are "all different" and they will blame every deficiency in your room on that disclaimer. We were 3 people in a room that sleeps 4, but our dining table only had 2 chairs so we couldn't even eat meals together for a 4 night stay and there was one night table for 2 beds that were really far apart so one bed didn't have a night table. The telephone and TV didn't work so they couldn't even leave us a message when we had a package. I called the manager to ask for a few hours later check out as a courtesy for us having these deficiencies in our room (obviously the cleaning staff can't clean ALL the rooms simultaneously at 10am) and Trevor the manager said no. If you've ever VRBOed here, you might have had a nice unit, as we did last time b/c the condos are new, but the RENTAL UNITS ARE AWEFULl. DO NOT BOOK WITH THE FRONT DESK. IT IS WAYYYYYYY OVER PRICED to receive a NON-FUNCTIONING room - seriously 2 chairs for a 4 person dining table in a 4 person unit!?!?!?! The only reason they get one star is because Gary the concierge and Gio and Kayla the activity folks are super nice. Do not waste $300/night here for an icky old cabin. read more

Bed Bugs!! I've come with my grandparents for years and all they offered was to comp the night we left due to the bed bugs, so generous. No effort to compensate for medical visit/medication or for the items that had to be thrown away! Terrible customer service and obviously terrible cleaning procedures read more

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I will do my best to provide what I believe to be a thorough and fair review. Bottom line: Does not meet expectations, especially at this price point. I specifically chose this resort for the amenities and proximity to SDC as we normally prefer a VRBO. I knew in advance I was sacrificing some of our families preferences in accommodations for the pools and access to the lake. We booked a three bedroom condominium. This is the main issue. A three bedroom condo does not exist...what you get is a 2 bedroom suite with an an adjoining extra room, however the suite is set up in a loft style that makes it impossible for those in the loft to have privacy or go to sleep unless those downstairs sit in the dark with the TV off. If you have kids and you thought you could put them to bed and stay up another hour or so this is an issue. Overall the room is nice enough but its age is showing. Carpet is stained and musky smelling. Maintenance and upkeep is an issue. The big issue is the pools. The pictures online are very deceptive. The website states there are three pools with two slides and implies it is set up in a large water park style setup. Yes there are three pools but they are scattered across the "resort" and much much smaller than the pictures imply. There is also no Oasis pool bar...even though your exit survey asks you to rate it. I booked this almost exclusively for the pools and the rental community we stayed at last year had a much nicer pool with a full service bar and grill colocated at a slightly lower price point (and that was for a 4 bedroom rental home that was in immaculate condition). The marina is okay. They advertise paddle boats but what they have is large "aquacycles". Is it a big deal not really...but with smaller kids it doesnt really work. What was good? The Mexican food trailer, The onsite carry out pizza and the Tipsy's bar were excellent and decently priced. They are easy walking distance from most rooms but once again about a five minute round trip walk from the pool so it's untenable if you are trying to supervise children. They advertise some other food trailers but they are not part of the complex and not walking distance (~1/2 mile). There is also a small park with a playground, pavilion, sand volleyball and basketball court. It is well maintained and my kids really enjoyed it. The view from my deck was awesome, unfortunately there was a family of wasps that also seemed to enjoy the deck as well... Bottom line: there is nothing wrong with Stillwater but nothing really right either...it did not meet expectations and there are better options with lower price points. read more

Still Waters Resort - Deck view, but only if you are on the top floor of building H. Also ...wasps... - Resorts Near Me - Branson, Missouri

Think you're coming to a typical resort? Think again. There's a coffee pot in the room and filters, but they don't offer coffee. They offer 2 tiny little soap bars. No shampoo, no conditioner, no body wash, no body lotion and no Kleenex like even other basic hotels offer. The toilet paper is too rough. They don't offer daily maid service. There are no luggage racks to set your luggage on so you'll have to find a space on the floor and avoid tripping over it. Think the lamp has modern USB ports? Nope. You need to move the bedside table and unplug the alarm clock table in order to plug in your phone. Be sure to bring an extension cord and other chargers. Want to watch a nice-sized TV? Nope. Want extra or clean towels? You have to drive over to a location, knock on a window and ask for towels. We were advised to keep our room key separate from our electronic devices otherwise it won't work. If you want to clean your room yourself, don't worry - there is a vacuum in the closet. No gym. Be sure to sit sideways on the toilet otherwise you'll hit the toilet paper roll as you sit down. Oh, and be prepared to be given the offer to get 2 free tickets to Silver Dollar City if you listen to a 90 minute sales pitch. Worst vacation memory ever. Will never go back. read more

Ok here goes... Don't stay here! This place was extremely disappointing and I would not recommend it at all. Our family planned to go to Branson for a special occasion and decided to stay at this 'resort'. I have not idea how they can use the word resort in their title to describe this facility. Our room was also described as a 'luxury' room having a Lakeside balcony. We COULD NOT see the lake AT ALL from our balcony because of all the trees. The guy on staff I spoke with admitted they never say the word 'view' in the description because they know the lake isn't visible from the balcony. That's so misleading and a lie. When we checked in, the concierge asked me so many questions and he wouldn't stop. He kept asking me if my husband was with me on this trip and if I had a husband. It was very uncomfortable and I told him he was asking too many questions. He was trying to sell me a membership to this resort when I literally had never been here before. It was too pushy and just weird. When we got to our room there was blood on towels, sheets and a pillow case. It was nasty. We called the front desk and they asked what room we were in, I told him and he said they don't have a room with that number. I said, "well, I'm in the room so I know it exists".... and he said, "oh yes, we do have that room number." OMG. Then they sent a lady that barely spoke english to clean up the blood. She knocked on the door and acted like she didn't know why she was sent to our room. It was weird. Our room also had not been dusted at all, so we asked her if she would dust for us. Inside the cupboards were dirty and carpet was also pretty worn out and dirty, the light above the stove didn't work, the bottom of the jacuzzi tub had dark spots and it was dirty, and the fireplace also didn't work. I asked about the fireplace, and was told it only works in the fall and winter months. This was also misleading b/c the amenities said we had a fireplace, and we were not told otherwise during check-in or by the chatty and nosy concierge. Another misleading thing that was disappointing. I went to sit in the hot tub outside by the pool and the jets didn't work... at all... the whole 5 days we were there. WTF. Then we went to enjoy the 'free' water activities. Very disappointing if you aren't a child under the age of 3. The life jackets were so cheap and smelled so musty and gross. The kayaks were literally the cheapest you could buy and our backs hurt within 3 mins of sitting down. Then we switched to the water bikes that were also disappointing. One of the peddles was missing on the bike so it was almost impossible to peddle. There was also a small limited area in the water where we were 'allowed' to kayak or bike... and it was so crowded and claustrophobic. Kids were running into each other. We got off those pretty quickly. Since the free water activities were lame, we decided to go rent jet skis but didn't bring our money with us (since we were in water) and they wouldn't let us charge them to our rooms.... so another thing they lost money on b/c we would have rented 5 jet skis and spent over $700. I guess these businesses just don't want to make money. I sent pictures and emails to the resort and there has not been one person that has tried to make this right with our family. So I am going to write a bad review on all platforms to warn people of the misleading amenities, the poor quality of service, and the rooms not being cleaned properly. Not sure why there would be blood in our room but it was disgusting and a huge safety concern. Also, every morning around 8am, the staff was outside leaf blowing... WTF. We are on vacation and you are leaf blowing at 8am. The walls and ceilings are also paper thin. The people on the floor above us were SO LOUD. We heard every step they took and every move they made. Another thing to note is the pools are small and crowded. And if there is lightening 15+ miles away they close the pools and water activities. I think I received 6+ emails over our stay that the pools were closing... and it wasn't even raining lol. read more

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This resort was chosen for us by other family members who had stayed before. It was our first visit. Part of my issues with Still Waters is its location, part is the business model. It's on the narrow peninsula that encompasses the village of Indian Point. If you're not going anywhere--or going on the water--it's not a bad place to be. It's right on Table Rock Lake and has its own boat docks and marina. It has rentable or borrowable boats, kayaks, paddle boards, and fishing gear. However, Indian Point has only one road in and out...and it's on the same traffic signal as Silver Dollar City. So, imagine the traffic backup caused by visitors trying to get into or out of Branson's most popular attraction. From Branson we simply passed by the intersection, headed toward West Branson until we found a spot to safely turn around, then drove back toward SDC/Indian Point in the right turn lane that was trafficless. Getting out, we simply had to wait. Branson's other nearest attractions or shopping are at least a 20-minute drive from Still Waters. However, in the opposite direction West Branson has a supermarket, Walmart, and other general shopping 20 minutes away or closer. Still Waters' other family amenities include three pools, whirlpool, mini golf course, arcade game room, playground, and snack style restaurants. They were more or less operational or open during our three-night stay. A five-story indoor water feature--Endangered Forest--is under construction. (And started years ago, we were told by family members. I wonder why one of the pools wasn't simply enclosed.) However, basic necessities like shampoo, tissue, paper towels, a working can opener, extra toilet paper, and similar amenities were missing. The outdoor spa whirlpool was tepid at best. Not inviting during the cooler fall nights. Our rooms in building 1 were serviced and ready upon early arrival at the end of October. However, a child's sock from a previous visitor was found in a bedroom floor. One of our family heard scurrying in the wall at night. And, elevator signs still advertised Labor Day activities almost eight weeks after the holiday. Check-in was efficient and staff throughout the property was friendly. All in all, just a little bit more guest consciousness would have made this a spot I'd like to visit again. read more

We absolutely loved this resort. The amenities were amazing. We had a family emergency and had to leave early. Heather was fantastic in helping us cancel the remainder of our trip. We will be back!!! read more

Spent a week @ Stillwater's Resort and enjoyed the stay. Clean, well kept property. Our luxury one bedroom, lakeside condo was nicely appointed. The ice maker didn't work, TV channels were a wonky mix of stuff I'm not patronizing, never did find my usual cable or streaming channels or HGTV listing, There were unheated pools and lots of activities on the property. A number of buildings comprise the complex and it was tricky to find ours. There wasn't much supplied only little bars soap, toilet paper, dish soap & 2 dishwasher tablets. Bring your own salt & pepper, paper towels, personal toiletries, laundry detergent, and deck of playing cards, etc. If you are cooking the basics supplied were of decent quality pots & pans, cookie sheet, cutting board, 9X13 baking pan, utensils, pitcher, blender, toaster, coffee maker, electric mixer & set of mixing bowls. Four place settings of table service were furnished. Plenty of plush towels in bathroom but the bed linens were inexpensive & the mattress pad bunched up! Our room had a large dining table but only 4 chairs. There were 3 bar height stools but bar was extra tall. Parking is at a premium as it is anywhere in or near Branson. Beware of the narrow, curvy & hilly county blacktop roads that have no shoulders once you get off the 4 lane highways! We don't have a boat so I can't comment about dock, ramp, or water conditions, depth nor fishing. Not having ever been in the hotel business myself, but my imagination tells me it's not a money making enterprise. However, things in our unit were quite new and nicely decorated & appointed. Overall, the owners are very hardworking and attentive to maintaining all areas of the property. read more

So disappointed we have stayed here at this resort and we just thought all the condos were updated. This condo is horrible. Don't stay poolside condos. This condo is so dated. I am shocked & not happy to be stuck in this junk place all week. read more

Glorified apartment complex next to a dump of residential homes, NOT a resort. I'm not sure where the reviews come from except maybe from those that have never been to an actual resort. Near to silver dollar city but 15ish min away from everything else. No shampoo/conditioner provided nor at least a small hair dryer. 2 rolls of toilet paper given and the room musty as all get out. Layout is awful with no sink and mirror in the bathroom. It's in the actual small room. It's disgusting to have to walk out of the bathroom without having to wash your hands first. Our room was in the G complex and next to what could be a pretty pavilion area to watch the sunset but it's covered in trees. The pools were entirely too cold, which could be a Mother Nature issue but made it difficult to swim in June. Pools are small and not an oasis as the pics made it look out to be. There is an indoor water park that I'm not built yet but it's funny how when you check in the concierge refuses to discuss any details about until you've booked a 2 hr presentation to view the property in hopes you'll buy a timeshare to this place. You don't have to do the tour which was a bonus. The staff is nice and the property has potential but either it needs to be under new ownership or something. I've stayed at better motels unfortunately. Also, the game room small with each game being b/w $2-3 to play. The water cycles were fun and again staff was pleasant. I would def recommend staying elsewhere when other "resorts" are comparable in pricing and have a heck of a lot more amenities. But if you do a google search, you can see how it is embedded into a residential area that has not been kept up. read more

Customer service and being upfront about your business and how it works. We were taken on a worthless tour that never meant anything. It was embarrassing for the salesman as long as for us. read more

Our room had moisture and smelled musty, the bed and carpet were damp from the moisture. Desk clerk did not offer a refund even though we didn't stay in the room we left immediatley and did not use their resort. read more

We had a wonderful time here! Very kid-friendly, everything on the campus is close proximity and walking distance, Andrew at the lake was wonderful and everything was clean and beautiful! We will be back! read more

Do NOT recommend. How do you call yourself a resort when you have no shampoo/conditioner? No napkins/kleenex. The rooms are nasty AF. Customer service is below sub par. You have a market that is always "out of stock" or "we ran out" WELL MAYBE PREPARE FOR A HOLIDAY WEEKEND?! What a concept. The word resort should be switched out to ROACH. The photos of the pools are VERY MISLEADING! And how are the pools NOT HEATED?! YOU SHOULD LIST THAT ON YOUR RESORT WEBSITE. read more

We did book through Expedia. so it could have been a travel website issue, but Expedia only shows rooms with juccuz, lake side view, and fireplace. Sadly that is not what we got. 1. The room does not look like what was advertised. 2. There was a big crunchy spot on the carpet floor by bathroom/bedroom. 3. It smelled like dirty animal when we walked in. 4. The main room door had gaps on top and bottom letting in bugs in the evening in our room. 5. We were suppose to have a fireplace and that was not given in the room we had And we also were suppose to have a lake view. in which we did not receive. 6. The TVs were also outdated from pictures listed in advertisement. And the bedroom tv made a hmming sound. (the tv in the room are not smart tv). overall the outside property is nice and keeps kids busy, outdoor activities that we did not use. enjoyed the food on sight and the drinks! They did leaf blow the sidewalks early in the morning and it was dewy on cars and left dirt all over our vehicle. overall a 2/5 stay. read more

Resort is convenient, dock and "toys" are fine. Pools were nice. Room was totally outdated, smelled musty and was disappointing. Carpet was ugh! Loved Branson and our visit, will be back, but will look for another location to stay. read more

We came here with our 2 children 3 and 5 years old. Enjoyed the free mini golf provided and the pools. We also rented a boat for 2 hours which was nice to take around the lake. However the rooms are in need of serious renovation. Multiple light fixtures missing, screen door was broke and sitting the on porch. I felt like I needed sandals to walk on the carpet. No laundry soap, shampoo or dishwashing soap provided. Extra bedding had holes. All the staff were accommodating. read more

Was skeptical after reading reviews, but I'm completely satisfied. On arrival check in was fast and simple . You are given a map of property with locations and activities itinerary. Plenty of pools and water activities for kids or the kids at heart. Wrist bands to attend activities on the resort. Building K 4th floor with view of lake. On entry full kitchen with stackable washer & dryer. 3 bedroom with 3 full baths and electric fireplace . Dining table that sits 6 and a bar that sits 4 . Room up stairs comes with a window unit 2 queen beds full bath. Bedrooms down stairs 1 king bed with jacuzzi tub. 2 queen size beds with full bath . Enough room for a large family or couples needing they own space. Towel exchange or additional trash bags located within walking distance no maid service. Overall satisfied and will be referring others on this Wonderful location. read more

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Worst customer service ever. This place is like if dicks last resort owned timeshares. Where do we start. The keys they give you cant be put near a phone or they wont work. We had to have keys made multiple times during our stay. We made the mistake of calling to get a shuttle to take my family to silver dollar city. The lady on the phone was great no problem. Shuttle arrived and the shuttle driver opened the door and when we got in it said I need you to call this number and request the shuttle "the right way". Not sure what that means but this person (not sure of the gender of the driver had a beard but was very feminine and could go either way so out of an abundance of caution we will just say the driver. I don't want to upset anyone) who had a mans name was visibly upset to have to get us and take us to the park. While on this call I was answering questions about the shuttle service and my wife said tell them we are already on the shuttle and let them know so they don't send another shuttle. Well this pissed off the driver who whips around and said I can just take you back if this is a problem. I said thats fine because I don't want to have my family driven around by someone unstable like this driver. We then had to call another service to take us to the park. Not sure what happened to customer service but it is no where to be found here. Except the boat rental. The guy running that was amazing and his whole crew were happy, outgoing and friendly. The manager of the boat rental area was super nice and extremely friendly and helpful he went out of his way to find something that made our experience here even better. The exact opposite of our shuttle driver read more

3.5 stars. We did enjoy our stay, and you can reserve rooms just like a regular hotel, but please note the following... 1. This resort is a timeshare/vacation club facility. If you're not familiar with how they work, please know... 2. Toilet paper and shampoo are NOT supplied. What's on the roll is what you get. Buy extra. 3. There is a coffee maker, BUT you have to buy your own coffee grounds and coffee filters. 4. Make sure the room is clean before you leave, put all dirty towels in the bathtub before checking out, clean all dishes that you use, empty out all the trash in the trash room or area. There is no housekeeping during your stay. 5. If the cleaning is unacceptable "beyond normal expectations," then you can be charged $250 (see pic.) So, yeah, make sure the room is clean before checking out. REVIEW CONTINUED: 6. The pools, slides, and hot tubs are open only seasonally. One of the hot tubs had algae, and it had some garbage floating on top. Why not just drain it? 7. Some of the Game Room arcade machines need repairs or ate some of our tokens. There's no heat in the Game Room. Dress warmly if the weather is cold. 8. The miniature golf area is small but probably cute for very little kids. 9. There is no estimated date given when the "Endangered Animals" complex will be opening. Interesting concept if they can pull it off well. 10. There is a small eatery on site with pizza and salads, etc. It has a few store items like candy bars, pain reliever, Rolaids, but no coffee or coffee filters. We bought ours at Dollar General which is a few miles away. read more

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Just as we were about to turn the lights off to go to bed my 5 year old son discovered a slug in our bed. The hotel offered the change the entire bed, but I had two sleeping babies so I declined and removed the duvet cover completely. The next morning upon checkout I spoke to the manager Craig who offered a pizza voucher as if that's an equivalent way to make up for such a gross thing. He then said there's nothing else he can do for us. The lack of customer service is appalling, I asked him if he would think it's acceptable to find a slug in his bed when visiting a hotel and if he thinks a pizza voucher is appropriate, to which he said "I don't know". I've worked in the hotel industry and this is unacceptable. In addition to a slimy insect being in our bed, the floors were so dirty the bottom of our feet were black. The design of the room is very strange too, no real closet and the sink is outside of the bathroom. The overall feel is just "dingy". I should have taken the poor reviews and ratings more into consideration before booking my families stay. I do not recommend staying here. read more

Still Waters Resort - Slug - Resorts Near Me - Branson, Missouri

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The LuxuryLakefront condominiums used to be specific newer buildings. Now they switch guests into the older section even when we book the new section. Our experience is that the older section room we booked April 14 had a broken ceiling fan, unfinished painting both in the master bedroom of our 3 bedroom condo and an oven top that stayed hot / warm all night even when we stopped baking in the morning. Building H - old section. So many great memories but......not exactly as we had hoped. read more

Still Waters Resort - Unfinished paint - Resorts Near Me - Branson, Missouri

Stayed here 20 years ago, great for kids. Outside pool slide, arcade game room. Onsite pizza polar. Property for renters is out dated. Shower is really small barely can turn around in. Carpet throughout the condo. Ac was not cooling off properly. Door knob came off the bathroom door. No paper towels, salt and pepper shaker. read more

This "resort" is in serious need of some cleaning and updating. The website description and photos are not an accurate representation of the condition of the property. We paid for the most expensive room, and it is smelly (musty, like smoke), dirty, and dilapidated. The carpet is old and frayed, the grout in the kitchen and bathrooms is filthy, and many items are in disrepair (running toilet, dripping faucet, broken spout in bathroom). Managers have been helpful and apologetic, but that doesn't change the simple fact that we can't undo our reservation or find another place to stay. Very disappointed. read more

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The rooms were not at all like we thought we were getting based on the pictures. Be warned that the pictures won't be what you are getting at all. It was very old, outdated, musty smelling, and had carpet throughout. Dirty cleaning supplies was housed in the closet of our room. There was a tiny tv in the corner, probably 15 inches, and you can easily hear neighbors above and beside you. Honestly it was one of the most expensive rooms we've booked and the worst room we've ever stayed in. We booked 2 nights and actually left after about 12 hrs. The pools were fine and the shuttle was great, other than that, it definitely ruined our experience for Branson as a whole and we won't be back. read more

Everything. You walk in and the room looks like it's from the 90s. The staff is terrible. And they don't like handicapped people. They kicked my family and I out on mine and my wife 16 year anniversary because I couldn't get into the shower and they wouldn't help accommodate me. They threatened with lawyers and more. Please please don't stay. read more

Our family so enjoyed our recent stay at still waters, we stayed in a lakefront cabin and enjoyed ourselves tremendously. Even our teenager joined in the fun, the nine and 12 year old fished underneath the cover dock and were not even mad about the rain :-) Teddy the employee at the dock-Marina literally made our trip, his kindness professionalism and courtesy blew us away. Thank you Teddy. The timeshare pressure is very mild compared to most places you go, when we checked in and immediately resisted going on the" tour" they were very kind and dropped the subject right away. read more

Still Waters Resort - Resting after Taco truck meal that was out of this world good - Resorts Near Me - Branson, Missouri

This "resort" is absolute trash and needs the Missouri Health Board to come inspect. Theres mold in rooms, water coming down from the ceilings, stains on everything inside the room, unfriendly staff, and and overall lack of hospitality around the property. I'm surprised they're still in business. Never again! read more

Our family has used Stillwater resorts many times, upon our arrival for our summer vacation, we were greeted with a kitchen full of cockroaches. I informed the front desk and they said that they would send out the bug guy in a few hours, when the bug guy arrived, he went into the apartment and sprayed and was less than 5 minutes inside addressing the issue. My family was offered another room of a different size because they didn't have availability of what we had rented, so we had to downgrade and make do or go home. When we came back to get our belongings, they were all over the walls, inside the pantries, on the dishes, and coming out of the electrical outlets. The conditions of this property should have never been rented out until this was fixed,a huge HEALTH HAZARD! The roaches were all over the dishes that people eat off of. I've yet to be compensated for the inconvenience, spoke with Manager Keith, he never followed through with an email to me. What a disgusting environment, will never stay there again at what I paid! $2500 Stillwater has had 4 weeks to respond and make this issue right and not a word.... read more

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I had a reservation at Still Waters for tonight. I cancelled the reservation yesterday (within a few hours of making it) on account of unexpected, unforeseen circumstances affecting the party that I would be sharing the room with. I was put on a lengthy hold while Hotwire contacted the hotel and eventually revealed that Still Waters was unwilling to grant any type of refund. I even offered to provide proof of the reason for my sudden, early cancellation, but they refused. Now, I am out of both my money and the reservation without recourse. I, my family, and my friends, all make frequent trips to Branson, and we will all now "avoid this unscrupulous place like the plague," and you should too. read more

I've stayed several times and always get the luxury lakefront rooms on the north shore overlooking the lake and marina. I've used the marina boat rental many tomes, and have always been happy with the service. The pools and slides are great, and the grounds are well taken care of. Check in always goes smoothly. read more