This is a great run local business who takes pride in their work. Extremely satisfied and will…read morerecommend them to everyone I know. They get it done.

Walden Automotive (owner Chris) has worked on four different vehicles for me and has done great…read morework at reasonable cost every time. Chris is a local who takes care of his customers, provides honest diagnosis, and fixes only what is confirmed to be wrong/defective. Walden brings back the trust and confidence you need in a "neighborhood mechanic". I have used at least six auto repair service garages in B'ton/Normal in 30 years, and haven't been to another one since I've been to Walden (Never take a car to dealer service department unless you have a warranty). They are always very busy (which should tell you something) so don't be in a hurry, but it will be done right!

Had radiator replaced on a 30 year old automobile. Price was reasonable and service was great…read more Staff is accommodating and easy to deal with. I've found a new source for repairs on my hobby car!

Was told that estimates are not free and they don't want to return the money and I was not given an…read moreoption to make things right..Brian was my go to guy for years and now under new management my trust has been shattered....guess it's all about the money and destroy a valued customer who has been happy with the prior experience but I have been wrong about Zabbs and the trust I had is definitely gone.

I happened to have a broken oil pressure sensor and had gone to a couple of other places that…read morewouldn't be able to fit me in until next week. I drive for work, and so it was a bit devastating until I came here. I explained my issue and even with a packed schedule on their end, I was able to get in quickly this morning. I greatly appreciated that I was given the price of everything upfront so that I had payment ready coming in as well. I will be coming here for a long time

These guys ROCK!!!!! Fast, honest and friendly service. I highly recommend this place for car…read morerepairs!!!!!!!!!!!!

I've had Rick working on my vehicles for more than 20 years and I'm proud to refer him to my…read morefriends. I cannot think of one time that I have been disappointed in the service or repair work provided. The one time I thought he was wrong he took the time to explain his diagnosis and I have to confess, it appears that he was spot on. I will continue, without a doubt, to take my vehicles to R & R Automotive Repair.

Should be zero stars. Rick charged me $3500 for a head gasket repair and told me I could drive my…read morecar to Florida with no issues if I wanted to. The same day I picked it up, I noticed issues with the car after the engine light came back on again. I brought it back in, but he blew me off and called me a rude name, doubling down that the car was fine. I nearly died the next day on the highway on my way to work after the vehicle broke down at high speeds on I-74. Rick told me to charge the shop to have the car towed back to the shop and called me a thief for following his precise instructions, ignoring our prior conversation. This turned into a months long ordeal in which Rick said he would try to work on my car's second repair. He would scream (not exaggerating) at me over the phone and cuss me out for asking about the status of my car over the next 3 months. If you value your car, your money, your time, or self-respect, please do not give this shop your business. They were horrible on all fronts and don't have good expertise when it comes to servicing a vehicle beyond an oil change, which I personally wouldn't trust them with either.

Last night, I had a blowout on Interstate 55 near exit 37 on my utility trailer, and unfortunately,…read moreI didn't have a spare with me. I first googled "tow truck near me" and ended up connected to what appeared to be a call center--they quoted me $850, which was more than the value of the trailer! I searched again and found Pro‑Tire, and I'm so glad I did. They came out quickly, brought a new tire, and had me back on the road in no time. The total cost for roadside service and a new tire was only $200. Exceptional service, fast response, and very reasonable pricing. Highly recommend Pro‑Tire for anyone in need of honest and reliable roadside help!

Great service, reasonable price. Steve takes interest in customer service and very knowledgeable…read moreabout mechanical issues.

The team at Don Owen was great! They were able to assess the damage to my tire and install a new…read moretire while I waited. Shout out to Rick for top notch customer service!

Always great service ! Always on time service from a good group of staff and technicians at this…read morelocation.

We broke the axel on our travel trailer while passing through Downs, IL, late last night. We got…read morehelp from a local trucker and tow truck driver before we finished the call to AAA. Tony, from Anytime Towing, said he would come back in the morning and we could follow him to the shop where they would replace the axel. He even gave us the number for where we could get a new axel. He met up with us in the morning and we followed him to Baird's. Once we got to Baird's they took great care of us. They were able to get us in right away. It was not what they were expecting to come rolling in on a Thursday morning. They even gave us some options for entertaining our kids and where to eat. We ended up spending the day and having a great time at the Children's Museum. We were back on the road by 3pm. Thank you Baird's!!

They did fix my car by replacing the starter, Rafael was great following up the job and giving me…read moreupdates! The downside is cost, they charged too much for a 100 part

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

Extremely expensive labor they want to charge me over $500 to change out simple little shock kit…read more I watched it on YouTube and it's simple what a bunch of Crap they try to pull on you buyer beware

I called and made an appointment for my vehicle. They got me in very next day and finished fixing…read moremy car by the end of day. They replaced what I request them to replace on my vehicle. They also brought another issue to my attention that needed to be addressed as well. I was quoted a price that I thought to be reasonable and fair. I got two quotes from other places prior to calling them and their quote was $300 cheapest. I scheduled my appointment with Taylor. Taylor was very pleasant and polite to speak with.

Chris and is staff are phenomenal he was very honest (provided proof of damageand forth coming with…read more my vehicle! I was actually in Bloomington IL for a basketball tournament at IL State university and at the hotel my car wouldn't start so Chris was able to confirm the status of the vehicle over the phone which enabled me to be confident he can fix it quickly once I got the car towed over he fixed it within hours and I was back on the road to Chicago where I live his team I is trustworthy and efficient in resolving all mechanical needs!! I plan on working with them in the future regardless of the distance!! Thanks Chris!

Fantastic! Contacted them through Yelp. Got an estimate for new brakes. They were waiting for me at…read morethe agreed time. Did the job in the estimated time and charged the estimated price. Could not have had a better experience.