1. Stewart & Stevenson

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Albuquerque, NM

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Stewart & Stevenson

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Stewart & Stevenson

Auto engine repair

Auto transmission repair

Routine automotive maintenance

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5 years ago

My 2015 Freightliner Cascadia broke down and they got me in and took care of the problems in a timely matter. I would highly recommend them.

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12 years ago

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Walmart Auto Care Centers

Walmart Auto Care Centers

(3 reviews)

North Valley/Los Ranchos

I have always trusted Walmart with oil changes! Highly recommend! They not only change your oil,…read morebut they check your fluids and tire pressure! I've only had one instance where they accidentally put the wrong oil, but they were generous enough to fix it for free!

I was sorely needing an oil change and pulling up there were only 2 vehicles in the bay. I was…read morealready irritated off the bat when they told me they had to charge me more because they didn't have the oil for my car and had to pull a bottle from the shelve. Unfortunately because I was hurting for an oil change since I was pushing my vehicle 2000 miles past when I usually do it because I didn't have the funds and was working I ended up just eating it. I figured since they weren't that busy when I arrived it wouldn't be more than an hour so I went ahead and went shopping for things I needed. By the time I got everything I needed almost an hr had passed so I used the scanner to scan the barcode they gave me and it said it hasn't been serviced yet. I continued to walk around the store for another half hr before scanning again to find out the same thing. Flustered I ended up going to the counter to check and get told the same thing. I paid for my stuff and waited in the waiting area. About 20 minutes passed until I finally got a text saying it was being serviced. By then it was an hr and 45 minutes passed when I arrived. About half an hr later I finally got a text saying my vehicle was ready. It took over 2 hrs to just get an oil change. When I arrived there was only 2 vehicles in the bay being serviced so how it took that long seemed like they prioritized other people who came after me and a couple other people that came in around the same time. I understand they are busy but I'm ver 2 hrs of a wait for an oil change is just ridiculous especially when there weren't many cars ahead when I arrived. I think next time I go somewhere else.

Firestone Complete Auto Care

Firestone Complete Auto Care

(41 reviews)

Westside

I'm here to visit my Mom. And when I visit, I try to take care of whatever needs to be taken care…read moreof. One is a new headlight. She had been driving around with only one headlight for months. She relayed Firestone had quoted her a $500 estimate to replace her headlight. WTF?! I called around and found cheaper estimates. I also thought of simply purchasing the bulb and having my brother put it in, but I know that can be complicated (some headlights are very involved). Long story short, she wanted to go back to Firestone (Ugh!) after they quoted her a lower price. We get there, and the mechanic explains that it is indeed $600 (increased since her last estimate) due to the type of bulb that is being replaced. Again, I would rather go elsewhere, etc., but my time here is limited, and I want to get it done. So, just do it. They had to order the bulb we now know we needed. It was explained that it would arrive to the shop in 20 minutes. I have to say, I was pretty impressed with the manager's expertise (I believe he was the manager) who came out to the waiting room a few times to explain some issues to the customers. He seemed concerned, thoughtful, and professional. While we waited, several customers arrived and waited....... and waited....... and waited to be addressed. It got to the point that I would advise them to knock on the window to get the attention of the mechanics. Perhaps they were short staffed. The manager left at some point, and I saw only 2 employees (maybe they were on break). This was at about an hour into our wait. At 2 hours into our wait (it's a headlight, c'mon now), I started walking back to the garage to see what was going on. I saw Dominick (sp) working on it, so I assumed it wouldn't be long. But hey, I have nowhere to be. Both Mom & I used the bathroom. When I went it I saw, it left much to be desired. Yes, it's a tire shop, but that should be on the list of things to check. Now it's 3 hours into our wait. FOR A HEADLIGHT REPLACEMENT. What gives?! I will say that Dominic (when he would see me at the window watching their work) would come and explain the progress, always ending with...... and then you'll be done, but still waiting. Finally, almost 3.5 hours in we paid $600 for a new headlight. Waiting 3.5 hours to have Mom's headlight replaced - Aggravating, but time for us to talk. Replacing Mom's headlight after she's been driving around one-eyed, because she couldn't afford it - PRICELESS. She always brings her car here for service. If I lived here I'd find a real mechanic to service her car; perhaps use after-market headlights, etc. But, she's gonna do what she's comfortable with, so...... Firestone it is.

The Firestone located on Coors near I-40 has a rude and unprofessional manager named Renee…read more When I took my vehicle in to get an alignment, the technician broke my oil dipstick and pulled a PVC hose. They replaced the dipstick at their cost however I did not notice the hose that was pulled until my wife mentioned that the car was running rough. They were not able to align my vehicle within specifications. I replaced lower control arms and took it back in under warranty to get it realigned. I had an appointment at 10:00 AM. That's when I met Renee the rude unprofessional manager. She told me that an appointment doesn't mean my vehicle will be serviced at that time. I was told that it probably won't be serviced until the end of the day because she only had two techs.. She was unable to find my wife's name or phone number or the appointment we had a month prior. She said that because I didn't have a receipt she was unable to look it up. I told her they didn't give us a receipt they only gave us a specification sheet indicating what was aligned I asked if they emailed the receipts she said yes I then asked could she look it up via email. She got snarky with me and said I can only look it up with your phone number or receipt number. Kept asking me why I was there and I told her to get the vehicle realigned and I then told her that they damaged the tie rods the first time they did the alignment. The boots were torn and the tie rods were over torqued. She then ask me if I was implying that the technicians don't know what they're doing, to which I responded exactly, they don't know what they're doing they tore my boots and over torqued the tie rods. These were brand new tie rods a month old. Renee then told me I don't know what I'm talking about, the tie rods don't use grease or have boots. I told her that at minimum she's they're going to replace the boots that they're cost and possibly the tie rod on the driver side because of being over torqued. She eventually told me they are not replacing anything. She then said that I was not smart for bringing it back to a shop that broke the car in the first place. That if it were her she wouldI have taken it to another shop. I told her you broke it you fix it. I also told her that the last time I was in there they broke the dipstick during a pre inspection and at that point she lost it and told me to get out get out of the shop that she was refusing service and then she was going to call the police on me. Do not go to the Coors and I-40 location Firestone.

Stewart & Stevenson - autorepair - Updated October 2026

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