Great service Dave's has actual mechanics that will listen and diagnose the problem. They did a…read morefantastic job on listening to the problem and then troubleshooting the issue. Then they changed the part that needed to be changed not jumping around all kinds of other parts that were not needed to be replaced. If I could give them 10 stars I would.

We didn't know Dave until he personally saved us from a developing disaster last Sunday…read moreevening...... Saturday afternoon our huge class-a motorhome suffered an engine failure and we were towed to a repair shop that did not even try to deliver on the promise to fix our problem the next day (their website looked great but they were anything but capable). Long story short, we had to get out of that situation and that's when we stumbled upon Dave and his OUTSTANDING crew. We called for the tow asking to be brought to a much safer place (Route 66 RV) where we planned to wait for a mobile technician to get us going again. When Dave heard our story he informed us about Cummins' RV & pet friendly gated waiting area with power hookups and he even contacted one of their managers Sunday evening at our request to confirm availability. We're now safely in Cummins' service queue where the work will surely be done right and we have Dave to thank for that. To us, Dave is a true savior, a VERY GOOD man who obviously runs his operations honestly AND truly cares about his customers. BTW - AAA even told me that Dave's towing fees were "very reasonable" when we told them about being towed again. There really are good and honest people in this world and Dave and his crew certainly are on that list. THANKS Dave!!!!

I got a flat tire on New Year's Day and the next day (Friday) very few tow truck services were…read moreopen. This one was though! And Moe was very thoughtful about quoting me a price and wanting to get to me in the time frame that he had promised. Moe was right on time and super nice and cheerful about the whole thing. He put the donut on my car, put everything back together carefully and charged me what he had quoted over the phone. I'm saving his card in case this happens again because his price was lower than everybody's and because he did everything exactly as he promised. You won't go wrong by calling Moe!

Moe was great!!!!!!! Copart was difficult, issues with their app during pickup. Moe was able to…read moreget it done. Thanks again for your help!!!!!

My Tesla got a flat while in Albuquerque, called Tesla roadside assistance at 1pm mst, who then…read morecontracted Macy's towing, Macy's quoted the Tesla agent a truck was available right away and it would be 15 minutes for the tow to arrive, a service appointment was booked given the time frame the agent was quoted at the same time they booked the tow, I was listed as a will wait for tire service which was to be done the same business day, after waiting several hours, the less than stellar tow driver finally contacted me at 4:30pm stating he would be ready to pick up my car in 45 minutes he had just woke up from a nap and seen that he had to tow me but still needed to eat something first, when he arrived he seemed under the influence asking if I still wanted a tow and babbling on, at this point the service center was closed causing me to be stranded until the next afternoon for what was to be a same day service. Would not recommend Macy's towing to my worst enemy. The hour and a half worth of sentry mode footage I recorded of him sitting in the tesla lot after dropping my vehicle sure makes him and macy's tow company look some kind of way.

My Subaru died half way between Albuquerque and Santa Fe. Pete's Auto care (also awesome people)…read morerecommended Macy's towing. George was there in less than an hour. We are already at the mechanic's shop before 11 am. George was efficient and personable and professional. And they make great beef jerky!!! I can't wait to try their hot Cheeto flavor! Thank you for the rescue. Also very reasonably priced.

We had the front brakes replaced and oil changed. Pat was great and the cost very reasonable. He…read moredid a 3 point check on the engine and suggestions for possible future repairs. Got car back same day. Recommended by friends.

Pat is the only guy I'd let work on any of my cars. Dependable and honest.read more

Andrew at Mastertech gave us incredibly kind customer service and thorough and honest vehicle…read moreservice today. Very grateful for him and his shop!

We were traveling through Albuquerque in a small RV, and had some concerns and questions about…read moresomething we were experiencing. We found these folks using Apple Maps and read their reviews - which were highly positive. We stopped in and they helped us. I only worked with them for a short time - but I feel that they have a high amount of integrity and will treat their customers fairly and with honesty. I would highly recommend this shop based on that alone. While I cannot speak purely to their performance - integrity and honesty in a mechanic are rare these days so these guys deserve your business.

Everyone here has been so helpful and makes me feel like I've got a friend to trust to take care of…read moremy car. Ricardo usually will explain all the work they did and doesn't make me spend more than I need to. Not to mention their super sweet pups that are always ready to greet me when I come into the shop. If you need to find a mechanic shop that is reasonable and super friendly I recommend the folks here.

Highly recommend Rick's Auto Repair! Very fast service, good work, affordable pricing. Family owned…read morebusiness providing excellent customer service and honest analysis of what needs repairing.

If all you need is a tow and you don't mind paying a ridiculous amount, this company may be fine…read more But I would definitely discourage from using them if you need anything else. Customer service is below the most horrible. Our truck was broken into the day after we flew out of abq for thanksgiving week. We had used a park & stay hotel (also would not recommend doing that) and got a call that a window had been broken on our truck. We were out of the country and didn't have any option besides to have the truck towed and stored for the week. My husband made a few calls to try and find someone who would store the vehicle in an indoor space since we had a wide open broken window. J & M said they could do this so we went with them. My husband asked if picking the car up after hours on a Sunday evening would be would possible since that was when our flight arrived and we live 3 hours from the airport and had to be home for work Monday morning. He was told that we just needed to give dispatch a call earlier in the day to arrange the pickup so someone could meet us. So fast forward to Sunday when we are traveling home. My husband calls dispatch a few times and can't get anyone to answer. Finally gets someone on the phone (not who he originally spoke with) and they said no we couldn't pick it up that night. That was annoying, but we couldn't really do much about it and we understood it was maybe not in the norm, although they had said they would when we arranged the tow. So we rented a car at the airport and drove home that night. The next day we have to get our rental car back to the airport so my husband calls J&M to inform them we are heading in from 3 hours away to get our truck. We are told we need to be there by 4:30 or we can't get it. So we make arrangements at work and leave early to go get our truck. We get there to find it has been stored outside in a lot for the week. At this point, my husband is pretty frustrated. He asks to speak to the manager who refuses to even HEAR that someone told us it would be stored inside. Zero conversation or accepting that someone may have misinformed or even that there could have been a miscommunication. He straight said "you're lying" to my husband. Why would we have made that up?? In the end, it cost us $600 to have our car towed 5 miles, stored for 6 nights outside with no window, the additional cost of a rental car, and 6 extra hours of driving. If this company had just been honest and delivered what they promised on the phone, even just the indoor storage, we would have been fine with it all. But two "promises" not kept, a manager that is yelling at my husband that HE is lying about what he was told over the phone, and an astronomical price, I'd take my business anywhere but here.

poor service, bad repairs. 6 months to get our vehicle repaired. They "forgot" to notions that…read moreparts came in. Terrible communication. we kept having to call for updates. After repairs to the under carriage then dam muffler fell off.

You know it's never a good situation when suddenly your car refused to start. I was stressed out…read moreand in a total shit moment when a used car that I bought suddenly decided not to start up again after it was working until the time I parked at a parking lot of a shop in center city ABQ. I called the car fixing company that I trusted (thanks to C&S Automotive) and after asking me some questions about what I could do for my car to see if it would start (it would not!), they recommended I get my car towed to their shop so they could help take a look....an that's when I looked up on Yelp and called InterCity Towing company. The operator was very kind and understanding. They took the time to politely answer the call, get some information (car type, pickup and drop off places) and give some estimates on what it might cost (REALLY reasonable by the way)...and time it would take to dispatch the towing truck to the place I got stucked (less than 30 min away by the way!). Before 30 minutes passed, Rusty showed up all smiley and friendly. He was quick to determine how to get my car out of the parking lot...let me be a kid to even play with his truck to up and tow my car onto his truck a bit..and poof..we were on the way to my preferred carshop. He was friendly (I learned he has been driving/towing for the past 17 years!!...and talked about some towing drives that he had to make interstate to Florida, etc, too...dang what a life!!!) and genuine and I was very happy I picked InterCity Towing and thankful that I had Rusty who was totally a sweetheart guy to help make me feel like my car situation was well taken care of. At the drop off, he also helped talk to my car shop and pointed out some issues he saw with my car in case the car shop could see if there was a problem with it, too. Thank you!...I'm very thankful for Rusty's service and kindness! Thank you! I hope I never get to be in a towing situation again...but if in an unfortunate situation that I needed my car to be towed again in greater ABQ area, Inter City will be my one and only one choice again!

We have been using intercity here at Dispatch Wrecker Service for a few years now and it has been…read morenothing but pronominal service. The services they provide are top tier and we are very happy to have such good company for all of our towing needs.