After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.

Once a year or so, I like to get my car washed, waxed, and detailed. It's good for it, and I can't…read moredo it myself. In this case, it had been three years since I had done it; with COVID, it just didn't happen. I googled places to get your car detailed in ABQ, and this came up. I love all the services they offer, especially the clay bar and wax, because that gets all the impurities off the paint and makes it like glass. I called on Wednesday, and they could take it on Friday. They even gave me a loaner car which was great; it freed me up to run errands and go home. The radio didn't work in it, but it was a complementary ride, so I really can't complain. He quoted me 299+ tax, and that's precisely what it was when I came to pick it up. It could have been more depending on the filthy ness of the vehicle. I dropped it off just before 9 am, and it was ready at 2 pm. The outside looked glossy, and shiny, except for a few places with water drops, but they were on the lights. The all-weather mats were clean and glistened like they had been oiled; I think they looked better than when they were new. The leather seats were shiny and everything smelled so nice. I was very impressed until I found a few remaining frys under the front seat when I moved it to get my phone that I had dropped. That made me feel like he could have done a more thorough job with the vacuum. However, I'm very happy with the job overall and would recommend to others!

The service was friendly and timely but overall I'm sorry to say that my car was not properly…read morefixed. My car was stolen and the catalytic converter was cut out. Luckily, the police found it and after sitting at a tow yard for days I finally received a letter in the mail to pick it up. After paying inflated towing fees from not being informed in a timely manner I was able to retrieve it. I called around to many mechanics to find someone who could tow it to their business to fix it for a reasonable price and Auto Depot offered the best rate. The service was quick and everything seemed great when I drove it away (they even steamed clean the inside for me except they forgot the ceiling). I had originally bought the car to use it to move back home. So I informed the mechanic that I would be towing a small U-Haul trailer with it for a long distance. The car worked well until I got to my destination. Once there, the check engine light came on and it started making a loud roaring sound. I took it to another mechanic in my new city and he told me that the catalytic converter that was put on was an aftermarket converter that was not high quality. So it had fallen apart and would need to be replaced again. I told him that I had paid over $1,300 to have a new one put on already and I couldn't afford to replace it right away due to moving costs. So somehow he stuck it back together for me for the short term. He also said it wouldn't smog anyway even if it hadn't broken since it wasn't replaced according to my new state's standards. I can't fault Auto Depot for that as they're not aware of my home state's regulations but they did tell me they tried to add something that would make it work for getting smogged where I was going but it didn't. Despite this though it would've been nice if the converter had properly worked even if it couldn't pass a smog check since I paid so much to get it fixed.

Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

This is my second review, and I feel like it's necessary because of how amazing Sam is at German…read morePrecision. Sam communicates effectively, is an expert in his field, and is truly out to help people, not just turn a profit. If you, or anyone you know, has a German vehicle, there's no place in New Mexico better than Sam and German Precision.

Terrible costumer service and terrible level of cleanliness inside the store! I walked in to get an…read moreestimate and heavy set bold white guy wouldn't even say hello. I waited few minutes as he kept ignoring me. I finally said excuse me, im here on which he responded that he is busy. The shop and the office were trashed with dead cockroaches by the desk! Disgusting !

Don't let the one bad review dissuade you from going to this shop…read more Sean was professional and polite. The service was fast. Parts cost was basically the same as what I would have paid. Labor cost was reasonable. I'm very happy with the service I received.

Driver showed up right on time. Explained what I needed to know. Friendly. I'd call them again when…read moreI need a tow.

From the owner: Towing Services of New Mexico is a bonded, approved and licensed tow company and our trucks comply…read morewith the Department of Transportation standards. You can trust 24 Hour Towing Services of New Mexico with all your towing and car needs. Just give us a call at (505) 859-3903 We'll be glad to assist you!

I have depended on Fox Automotive for 20 years. Fender benders, paint, anything auto body related,…read moreits all been good! Ryan is great to deal with and his work is outstanding at a reasonable price.

Ryan did a great job on our auto repair, made some cost saving suggestions and came in under…read morebudget. Would highly recommend Fox Automotive for any body work you need!!

I dont normally leave reviews unless the service was bad or great. Toyomasters was awesome service!…read moreThe only reason I am giving them 4 stars and not 5 is I had to wait 2 months to get an opening with them. Besides that they were able to correct a problem that the dealerships did not fix properly with my brakes. I definitely recommend toyomasters!!

I've been to this shop a few times and appreciate Chris' honesty and candidness. Told me about the…read moreissues, what could be done but may be necessary, what needs to be addressed sooner than later. It takes a little bit to get in the shop - they stay busy - but know that your Toyota would be taken care of.

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

Had my Altima for 8 years and with the recent birth of my daughter. It was time for an upgrade, to…read morean SUV. I have never financed a vehicle before and I was a bit nervous for the process. I want to thank Tony Griego for making it such a smooth experience for me! I was able to leave in a vehicle that I wanted. Thank you so much! I will be referring friends and family your way!

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

Excellent repair to our Jeep Wagoneer! Cost was reasonable, they completed job fast and courteous!read more

I had Hallie as my contact for the repair of my car. She didn't return calls and caused frecuent…read moredelays in the repair of my car by not contacting the State Farm to get approvals for repairs. My car was in the shop for almost 4 mths. In October I was told my car was ready. I could even shift the car into reverse and the front door swung open. For quite awhile they refused to move forward with repairs on a 2019 Toyota rav with under 60k claiming the damage was possibly caused by me and not the accident. I agreed that if that was the case I'd pay for the damage (sure that wasn't the case). Eventually it was taken to American Toyota where they said it needed another cable to the gears. Then Car Crafters, American Toyota all fought about who would pay for the new cable to be replaced a second time. I was also included in the mix of paying for the 2 cable. Thankfully American Toyota agreed to pay for it. Then it was back at car Crafters where they again they were in no hurry to get it back to me. The battery was dead and it needed to be cleaned. Finally the owner from Montgomery Car Crafters told Hallie to get my car back to me by 5pm. Hallie was very rude and sarcastic on the phone. It was a terrible experience