Was driving through town heading back home to San Jose. Engine light came on just as I pulled into…read moretown for the night. I was on a tight schedule to get back home. James was the first to respond to multiple quote requests. He arrived promptly first thing in the morning, assess the problem, efficiently, and got me on my way. James is a very professional and knowledgeable mechanic. I would definitely recommend him to anyone.

I was driving my 2007 6.0 power stroke F350 from Mississippi to California. I woke up early in the…read moremorning in Albuquerque and the truck would not run. It was the EGR valve that was shot. I called James at 6:30. He was there within an hour and had me on the road by 9 o'clock. We had to go to AutoZone to get a new EGR valve. He is extremely knowledgeable extremely honest and a great guy. Thank you so much James for taking care of me and getting me back on the road quickly. I would recommend this company to anyone.

Very friendly staff. Came here for an oil change and they did an amazing job. Service was fast, and…read morethere are no lights or problems with my car after service.

Cody was able to get my car in relatively quickly. They had my car in the bay within 5 minutes of…read moreme arriving. The new brake pads took less than an hour, and were reasonably priced.

We stopped by to try and get my friend's ring that was stuck inside the seat, and the staff at the…read moredesk was very kind and helpful. Thank you!

Total rip-off and dishonest! I searched online for a good auto shop and read reviews about Pete's…read moreAuto Care. I read how C.J. is honest and good and affordable... Yeah right, listen to this... I called last week and C.J. answered the phone. I told him that I needed a clock spring for my 2001 Dodge Dakota because my horn hasn't worked for years. Other mechanics have checked the fuses, relays, and everyone diagnosed that the clock spring needed to be replaced. I kept being quoted at $714, which includes the part and labor, but I didn't have the money until now. Well C.J. went to his computer, looked up my vehicle, and basically said the same thing- that the job will be $710. Fine. I called back the next day to schedule an appt. so C.J. went to his computer again to order the part but then he asked me if my truck had a heated steering wheel. I said no. Then he said Oh wow, the part is more money without it, go figure. And then he said that the part is now $220 more, making the grand total over $900.... C.J., the 2001 Dodge Dakota didn't have the option of a heated steering wheel, and being that I ordered my truck straight from the manufacturer 23 years ago and told you that I kept it as close to the original as possible, you knew that my vehicle didn't have a heated steering wheel in the first place. I might be a woman, but I'm not stupid... Thanks but no thanks... WOMEN BEWARE!!!

I called after reading the great reviews. The lady sounded so genuine over the phone..I got there &…read morefurther explained my car trouble..it had stopped working on the freeway the day before.. She & the gentleman at the other desk both helped me understand fuel system's. They ran the diagnostic test & did not at all try to rip me off. They were purely honest w me w/ what they felt it needed to stay okay to drive w/o taking advantage of me. I got LUCKY finding them. They are all kind. I can't express how grateful I am for finding this business!! Thanks to all of you! Really helped me out!!

Great customer service. They do great work family-owned business. I love everything they do for my…read morevehicles. They put a new clutch in my vehicle last August. It was under a one-year warranty parts and labor and for some reason the clutch was acting up so I took it to them and they told me it was a bearing that was rubbing. It was just a bad part so they replaced it. And got made back on the road. with no cost to me cuz it was under warranty. That is a great business. Other companies would have charged me but not master touch. They're the best company in Albuquerque. If you read this review, you'll know for yourself take your car there. They're the best

My car broke down while traveling through Albuquerque and I had no one to help and no way to fix…read moreit. All the shops said it would be days before they could get to it. Osbaldo came through with a quick response, and was able to travel to my location. Luckily it was a simple replacement of a sensor and he had the car running again in no time flat. He was fast, professional, courteous, and in spite of having to travel to me, he also offered a great price for the repair.... What a saving grace it was to find Osvaldo. Thank you kindly, and I wish you well in all that you do...... God bless.

I picked Osbaldo because of his great reviews and I am so glad. It was easy to arrange the service,…read morehe worked with my schedule, and came prepared. I needed a new suspension, and he completed the service in less time than his estimated time. And it was much cheaper than what the dealership quoted me. All in all, I highly recommend.

This place and these people are incredible. Time after time after time they have proven they…read moredeserve my business. I have always been treated right and always feel safe after theyve worked on my vehicle. Unlike other bigger corporate type places, I have always felt like a person and not a number on an invoice. As long as I have a vehicle they will have my business.

Great repair shop. Treated with professional courtesy. Kept me informed on status of repair…read more Worked with my insurance company. Highly recommend this shop!

After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.

Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

This is my second review, and I feel like it's necessary because of how amazing Sam is at German…read morePrecision. Sam communicates effectively, is an expert in his field, and is truly out to help people, not just turn a profit. If you, or anyone you know, has a German vehicle, there's no place in New Mexico better than Sam and German Precision.

three weeks to wait and see ... well worth it will report as soon as the job is done on a volvo…read more impressive shop , clean , and very busy not like the usual in ABQ due for a thank your from the get go as the wait is worthy got a drive back without calling lyft a really cool crew ...report to come

Had my truck towed to Zia twice within several months both times for brakes. First experience…read moreseamed great and I drove away with brakes that seemed to be working properly. 2 minutes after leaving a got a trailer brake controller fault that was no big deal and only required me to completely install the plug on the pedal for the brake light switch as it wasn't all the way snapped in. A couple months later my brakes started dragging on the interstate and burned all my pads and rotors so again I put it on a tow truck to Zia. It seemed odd that the brakes would fail so soon after having work done seeing as how I had not driven the truck more than 200 miles after the last repairs but it is an older truck so I didn't put much thought in it just trusted that Zia would do a good job. They got me a quote for repairs and I was working with Rich as my service writer. I approved the repairs and waited to hear from Rich but never got a call so I reached out. Turns out the 3400 dollars I agreed to pay didn't fix my truck but they were going to try something else so I let it go. Again some time passed and I never heard from them so I reached out to Rich and he again informed me it didn't work. After an in person conversation with several people in the shop we came to an agreement on the next steps and I was promised by the lead technician that if it didn't fix my truck I wouldn't be charged for it but the part would have to be ordered. A week goes by and I haven't heard anything from Rich as usual so I call and they have installed the part and are test driving the truck now Rich says he will call in an hour with an update and wouldn't you know it 4 hours went by and Rich never called so I did. There repairs did not work and they where going to try something else the following day and Rich again stated he would let me know by lunch time and again he never called so I called again and the repairs still didn't work so they wanted more money to send it to a different shop like an idiot I approved the work. The next day I call Rich at 4PM who informed me my truck is ready to be picked up why they didn't call I don't know but by this point I know it right on par for Rich. At this point Zia has had my truck for 3 weeks. I go to pay my now 4500 dollar bill only to find my truck now has a warning light for tire pressure sensors that I previously paid another shop to program out of the system. When confronted with this Zia tells me they will have to take it back to a different shop and have it fixed for an additional 300 dollars. At this point I'm rather upset and let them know they need to fix it without payment because they messed it up. They again want to try and do it themselves so they don't have to eat the cost from the other shop. Fast forward I've had my truck back for 48 hours and I jump on the freeway with my family and the brakes start dragging and burning again. I call Zia as they supposedly offer a warranty and I speak with the owner named James. He right away starts throwing out excuses on why it won't be warranty work do to modifications on my truck that have nothing to do with brakes and saying how he has 37 years experience so clearly he can't be wrong. I took my truck to a different shop and they found in 1 hour that Zia auto hadn't properly adjusted the push rod from the hydroboost they installed the first time and this caused the brakes to drag. I spent over 7000 dollars with Zia and got nothing but ripped off. They don't care about the customer only the money you give them if I could I would give them a negative 5 stars Rich doesn't communicate even when he promises to and the owner doesn't care.

Once a year or so, I like to get my car washed, waxed, and detailed. It's good for it, and I can't…read moredo it myself. In this case, it had been three years since I had done it; with COVID, it just didn't happen. I googled places to get your car detailed in ABQ, and this came up. I love all the services they offer, especially the clay bar and wax, because that gets all the impurities off the paint and makes it like glass. I called on Wednesday, and they could take it on Friday. They even gave me a loaner car which was great; it freed me up to run errands and go home. The radio didn't work in it, but it was a complementary ride, so I really can't complain. He quoted me 299+ tax, and that's precisely what it was when I came to pick it up. It could have been more depending on the filthy ness of the vehicle. I dropped it off just before 9 am, and it was ready at 2 pm. The outside looked glossy, and shiny, except for a few places with water drops, but they were on the lights. The all-weather mats were clean and glistened like they had been oiled; I think they looked better than when they were new. The leather seats were shiny and everything smelled so nice. I was very impressed until I found a few remaining frys under the front seat when I moved it to get my phone that I had dropped. That made me feel like he could have done a more thorough job with the vacuum. However, I'm very happy with the job overall and would recommend to others!

The service was friendly and timely but overall I'm sorry to say that my car was not properly…read morefixed. My car was stolen and the catalytic converter was cut out. Luckily, the police found it and after sitting at a tow yard for days I finally received a letter in the mail to pick it up. After paying inflated towing fees from not being informed in a timely manner I was able to retrieve it. I called around to many mechanics to find someone who could tow it to their business to fix it for a reasonable price and Auto Depot offered the best rate. The service was quick and everything seemed great when I drove it away (they even steamed clean the inside for me except they forgot the ceiling). I had originally bought the car to use it to move back home. So I informed the mechanic that I would be towing a small U-Haul trailer with it for a long distance. The car worked well until I got to my destination. Once there, the check engine light came on and it started making a loud roaring sound. I took it to another mechanic in my new city and he told me that the catalytic converter that was put on was an aftermarket converter that was not high quality. So it had fallen apart and would need to be replaced again. I told him that I had paid over $1,300 to have a new one put on already and I couldn't afford to replace it right away due to moving costs. So somehow he stuck it back together for me for the short term. He also said it wouldn't smog anyway even if it hadn't broken since it wasn't replaced according to my new state's standards. I can't fault Auto Depot for that as they're not aware of my home state's regulations but they did tell me they tried to add something that would make it work for getting smogged where I was going but it didn't. Despite this though it would've been nice if the converter had properly worked even if it couldn't pass a smog check since I paid so much to get it fixed.