1. Steve's Plumbing

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Rich Square, NC

Steve's Plumbing

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

1 day

Response rate

100%

Services - Steve's Plumbing

Plumbing inspection

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Recommended Reviews - Steve's Plumbing

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3 days ago

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6 months ago

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Ask the Community - Steve's Plumbing

Pierce's Plumbing - Cleanout

Pierce's Plumbing

(6 reviews)

Professional and knowledgeable and efficient. Would choose again to use. Service was first classread more

I was informed that I had a small leak in the front yard at my lake property, but I wasn't there to…read moresee it myself. I wanted to get it fixed ASAP, so I called Pierce's Plumbing. I told him that I wasn't sure what was going on, but it sounded like there was a small leak and I wasn't sure if it was something I was responsible for or if the county needed to handle it. It's a new property in a new city for us, so I was unaware the water meter was near the street instead of at the house. He was short with me, and treated me as if I was ridiculous for not knowing this. He was rude through our entire conversation. I told him I didn't live there full time, but I would be there Friday afternoon and all weekend. He spouted off something loud and fast, and then handed his phone to a woman who took my information. On Friday, I received a phone call from a different man who told me they were going to drive over and take a look. He was much nicer. I explained that I was in the car on the way there, but it would be a little while before I arrived. He said it was okay - they were 30 minutes away. When I got to the house approximately 90 minutes later, they were already gone, and it looked like there was a dug up area where the leak was. No one called me to tell me what was wrong or what they had to do to fix it. I had no idea if they just looked at it and left or if it was fixed. Weeks later, I received a bill for TWO HOURS of labor ($75 an hour) and $5.50 worth of parts. A grand total of $166.39. It's clear I was taken advantage of. There is no way they were there for 2 hours - his phone number and when I arrived there later makes that pretty clear. Last, even though I spelled my last name out phonetically (as I always do), it's absolutely mutilated on the bill. I also gave them my phone number, but for some reason, my parents phone number is on the bill as well. I haven't lived at home in 15 years, so that means they must have looked up my name online the CORRECT way to find old phone number, but still managed to misspell it on the bill and add letters that aren't even close. It looks really unprofessional. Overall, I'm just really disappointed. I have ran my own small business for 4 years, and I've been in customer service my entire professional career. They're missing the mark in all categories. Do yourself a favor and pick a different company.

White Glove Plumbing - Office Sunrise

White Glove Plumbing

(96 reviews)

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Steve's Plumbing - plumbing - Updated October 2026

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