I can't say enough good things about Eric H. from Dickens Plumbing. From the moment he arrived,…read moreright on time, he showed exceptional professionalism and strong communication skills--not just from him personally, but from the company as a whole. Eric went above and beyond in identifying a large-scale issue in my home that needed to be addressed, taking the time to walk me through what was going on and ensuring I fully understood the situation. What really stood out was how genuinely respectful, honest, and caring he was throughout the entire process. He didn't just do the work--he educated me, answered all my questions with patience, and made me feel supported every step of the way. It's rare to meet someone with such integrity and dedication to both their craft and their customers. Eric is a truly outstanding young man, and I'm incredibly grateful for the help he provided. I highly recommend him and Dickens Plumbing to anyone looking for quality work and exceptional service.

They did half of my job and charged me a lot of money. and wanted to come back out to recharge…read moreme.will never use them again.

Based on Lake Gaston HVAC's stellar online reviews (and our personal preference for hiring smaller…read morecompanies whose owners are out there "in the trenches" doing the work), we reached out to owner Pat Borzi. Wow! He's the real deal: punctual, honest, everything done with integrity, and clear communication at every step of the maintenance and/or repair he's performing. What you've read in the company's overwhelmingly positive reviews was validated by our experience with Pat. We're confident Lake Gaston HVAC will earn your long-term loyalty. They've certainly earned ours.

I submitted a request for service to multiple providers and Lake Gaston HVAC was the only company…read moreto respond. I spoke directly with Mr. Pat, the owner of the company and he informed me up front what their labor rate was per hour and we set up a time for him to come look at my unit. He kept in constant communication with me and his son Dereck came to my home and had my air conditioning and my thermostat up and running in no time. They were both friendly, professional, and great at customer service and communication and my only regret is that I hadn't found this gem of a family-owned business sooner! I wouldn't call anyone else for my HVAC needs in the Lake Gaston/La Crosse area.

Zach came out on Saturday, he checked our air conditioner problem and immediately figured out it…read morewas the capacitor was the problem. He didn't waste any time. We had ProStar come out and they wanted to replace our unit outside and in our attic for $15,000. Zach was very professional and pleasant.

Lake Country always does a great job for us... We have used…read morethem many times for both heat and AC on both our personal home and our investment properties. We'll keep coming back... Highly recommended!! #lakecountryhvac @lakecountryhvac

Professional and knowledgeable and efficient. Would choose again to use. Service was first classread more

Ricky was so rude and unprofessional. I called just to ask for an estimate. I had already left a…read moremessage about the amount of work I needed done. Ricky called back, I answered and asked when we he be available to give an estimate. He said he does not do estimates. They just show up and do the work. Before I said anything thing else he said my scope of work was not worth his time anyway and he had plenty of work already, call somebody else. I said "wow". Then he just hung up the phone. Stay away for this business if you can. I hope karma changes his behavior.

I have been a customer for the last 20 plus years. The company is reliable, dependable, honest and…read moretrustworthy. The company's is a family owned and operated local business. Whenever, there is an electrical, heating or AC problem, especially during the winter or summer months, I'll pick up the phone and call. Within a short period of time, I'll get a return phone call with an estimated time of arrival. The problem is usually identified and resolved immediately. The company has a reputation for doing work at a reasonable price. They have installed heating and air conditioning units in several of my rental properties without any problems. For instance, as a landlord of several local properties, if there's an electrical, heating or an AC problem, the tenants are instructed to contact the company directly. I would not use or trust anyone else with my electrical, heating or ac problems. I would highly recommend this company based upon their exceptional professionalism, knowledge and integrity. Paul & Lynn Garner

Used them years ago. Good service and pricing. Installed…read morewhole house generator for power outage

Our AC unit would not cool and called and was told were very busy and did not know when they would…read morebe here. Was concerned they would not make it that day but received phone call that they were on their way. Arrived and was very pleasant and repaired the unit with with refreshing cool air. Highly recommend for their service.

Came out for an emergency well pump repair - found the problem, got the switch replaced and got my…read morerenters their water back ASAP.

Called on a weekend came very promptly and didn't charge a arm and a leg. Very nice. Definitely…read moreour plumber from now on.