1. Stevens Automotive

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Santa Fe, NM

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Stevens Automotive

5.0 (1 review)
Closed • Closed

Services - Stevens Automotive

Auto transmission repair

Routine automotive maintenance

Stevens Automotive Photos

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7 years ago

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Santa Fe Exclusive

Santa Fe Exclusive

(22 reviews)

Although I haven't received my car yet I have to say that my experience with José (possibly the…read moreowner or co owner) was and is very pleasant. I came in to have some shocks replaced. Thinking the price would have been (out of pocket) a little high for a location that doesn't specialize in my car necessarily (doesn't mean they can't do it!), well it wasn't. Very affordable. I was also able to get a valve adjustment on my car that fit within my personal budget for the car. Great guys, clean space, nice working garage. They need better parking outside. Poor guys are working in a parking lot meant for a coffee shop. Not much there for them but near location. Thanks guys.

We dropped our car off on Thursday morning, telling them that the engine code was P0017 and that it…read morewas an issue with the timing chain. We actually called them on Tuesday. So, called on Tuesday, told them about the code, and dropped the car off on Thursday. Thursday afternoon at 4, after hearing nothing, we call them. They say they won't be able to get to it until Monday because they aren't open on Fridays (no info on this on the website). Monday morning, "Ron," the "owner and manager" and also idiot, calls me to tell me that it will cost $10,000. He doesn't tell me what they diagnosed or provide any details. He tells me they called our warranty company, but that the warranty company probably wouldn't cover it. (The warranty company disagreed) I asked for a list of the repairs needed and how they knew it would cost 10,000 dollars. He could not and would not provide it. I asked him if they did an actual diagnosis or just looked at the codes. He said they "did a full diagnosis". The more I pushed back, the more stupefied Ron got (not a hard task to complete, stupefying Ron). When I asked him how he knew what a cam phaser was, he said they wouldn't do any work. Then he told me they actually had done no diagnosis and just looked at the codes. So, for 4 days, they had a vehicle, they performed no diagnosis, they had no idea if the P0017 code was a cam phaser or a solenoid. Ron said, "This is a common issue, and we always replace all parts." By Ron's admission, they gave me a 10,000-dollar estimate with no work done or assessment performed, just going off Ron's big gut. He did send pictures to my girlfriend when i had her call of the parts list (no verification it relates to my vehicle). Though there is a bigger problem that iin 2026. Ron doesn't know how to use an email. So, Ron (505-474-6515) is a scammy, garbage mechanic who takes advantage of people and lies to them. Do not trust them, do not bring your car here. Taking it to an abandoned parking lot will be a better use of your money than coming to this swamp pit. Anywhere would be better than Ron and his merry band of misfits.

Stevens Automotive - autorepair - Updated October 2026

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