I wish I could give more stars than 5 for the high quality service and support that Leonard…read moreprovided to me. My wife and I had driven to Santa Fe from St Louis for a memorial for her sister A problem developed with the transmission on Sunday, the day before we were scheduled to drive home. On Monday, Leonard listened with empathy to my tale of woe, and offered to help when he could, even with a multi-week backlog. Thank goodness there were multiple cancellations that day. Leonard and his team were able to diagnose a complicated problem that required several hours to repair. He communicated constantly with me, while we worried how much longer we would have to stay in Santa Fe. Leonard and his team completed the repair the next day, and we were able to drive home. A big thank you to Leonard and his team for such terrific support!

Went to PT today and they were great - dropped me off at work, competitive pricing for Santa Fe,…read moreand let me know that there was a small leak I didn't need to do anything about besides keep an eye on it. Couldn't be happier.

Ian and Theresa are excellent and professional. Ian not just an excellent technician, but also…read morehighly skilled at diagnostics. I have had mechanics who's work I really trusted, but had occasional difficulties zeroing in on the actual issue. Not a problem with Ian. Theresa's administrative skills and obvious experience with BMW's is the perfect complement to Ian's skillset. Now if only I could get appointments less than 6 weeks out they would have the perfect shop!

Used Ian and Theresa's shop the previous few years (before recently selling my MINI) and they…read moreprovided the best service I've ever had from a mechanic. Great communication, reliable, fast turn around, honest and kind! Can't recommend them enough.

I have a fried transmission after less than a year and six weeks of waiting. I'll see how this is…read moreremedied after contacting them during business hours. I spent $5K, with a five year warrantee. On account of this, the other components are not worth attending. I have no clue what they used for it. Used or reconditioned.

The owner Matt is very unprofessional first I took my transmission out and took it to him. I put it…read moreback in my car it didn't work. So I took him my car to see what's wrong it been there a month I already paid him and still there outside just got it painted and he could care less I will never send anyone to him.

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

(NOTE: This is 3 reviews, so read to the end -- all GOOD!)…read more Went in for an inspection to make sure my car was solid for a trip. They checked it all out and declared it good. Teo discussed things to watch for on my particular model. I pulled out my credit card & he didn't charge me!? Very nice & patient staff. I'll DEFINITELY be back if/ when we have an issue on EITHER car. I feel I can trust them. AND 7/2025, they did a pre-purchase inspection. Very thorough. Another GREAT experience here! AND 10/2025, third time is the charm... THIS is my GO-TO mechanic from now on with this 3rd GREAT experience. I'd been taking my car for oil changes to a place near my work, downtown. Recently they did some brake work and gave me a list of things to fix &/or watch. There was one item, in particular, a leak in front axle, that needed repair (replacement). I decided to shop around. I called 2 other shops that I've used and are in town. This shop not only beat the price of the other 2 by over $100, they TRIPLED the warranty on the work! I've never been surprised by a bill. They tell me up front how much it will be and if they find something extra during the work, they call and discuss with me before they do anything. He looked over the list of "issues" and said none were bad enough to fix right now and we'd watch them. When I take it in for oil changes, they'll monitor them. And, on top of that, I've never seen SUCH NICE STAFF at a garage. Everyone I've worked with was smiling and friendly and EASY to work with. Working with them going forward is a no-brainer. Both my grandfather's were TRUSTWORTHY mechanics... these guys do them proud by continuing that tradition. (How often do you see a HEART in a review of a garage!?) Thank you, Cutting Edge!

Just stopping by to say that I brought my car to these guys yesterday (after calling 15 minutes…read moreprior) and they could not have been any more helpful and knowledgeable. I had just had a horrible experience at another auto repair shop - and had basically been given the impression that my car was on its last legs. Thankfully, these guys put my concerns to rest. They not only took the time to explain what was going on with my car, they showed me, literally inviting me to see my car when it was on the lift so that they could educate me and point out what they were talking about. It was one of best experiences I've ever had at an auto shop and I'll absolutely be coming back to these guys. Could not recommend them enough.

William has been such a help with my F450. I won't go anywhere else, and have appreciated their…read moreknowledge and excellent service. With Advanced's help I expect to get an extra 200k miles out of this truck

Will, Stephen, and their team were amazing!!! My husband and I were having trouble with his big…read moregreen and silver Ford F450, as we were traveling from NV to FL. The radiator was causing some issues. When I tell you, they gave us the royal treatment! They were first of all, very personable and provided us with great customer service (rare now-a-days), saw us immediately, provided up front costs and are military veteran friendly, worked double time to get the job done, got it done in record timing, and just overall provided us such a blessed experience. It was one with a peace of mind in the midst of a stressful moment. Thanks guys!

Went in for an oil change and a quote to her sway bar like replaced. Everyone that I spoke to was…read morefriendly and knowledgeable. Both services were taken care of the same day in a reasonable amount of time. Very happy with the price for the services provided.

I'm sure this shop is good at the basics, but my experience with my Jetta was an absolute fail…read more After a friend and longtime customer raved about the quick and thorough service, I thought I'd give them a try. I was going to go to the dealer because it was a bit more complicated issue - the EPC light. But the owner assured me she could check this for me. She told me to have my car there the next morning by 9:00am and they'd check it out. Almost two days passed without any info regarding my car. I made 4 or 5 calls to inquire, each time the person that answered said he'd check with the owner and call me back. No call back ever happened. Finally, late afternoon the second day I called again, got the owner who said she was just getting ready to call me(?!). She said she "ran the codes" and the car needed spark plugs, an oil change, new coil and an oil separator. Not really what I had read were common issues when the EPC light comes on... So with this quote, I was concerned; I had recently had the spark plugs replaced and my oil changed. She admittedly didn't even check the oil in this diagnostic appointment for which I was charged nearly $100. And to boot she kept saying "ESP" light, instead of "EPC." It was even in the written quote. Didn't make me feel very confident that 1) they would be able to address the EPC light issue and 2) they really knew what my car needed when two items had recently been done (plus she didn't even check my oil). She quoted me something over a $1,000 to do this work. I told her I needed my car (I never expected to not have transportation for two days) and I would get back to her at which point I had to pay a diagnostic fee for something done hastily upon my 4th or 5th call and wasn't even accurate. Thank goodness I rescheduled my previous appointment with the dealership. They looked at my car, called me within an hour and it turned out it was my cooling fan, it had broken causing the car to not be able to cool and thus making the EPC light come on. I paid little more at the dealer than the crazy erroneous quote from Autocare 2000. I think they didn't know what the problem was and decided to just throw out the most basic common issues hoping that would bandaid the problem. I tell you this so you think twice before going there if it's something more complicated, because chances are you'll have to pay for something that's not even the problem and then pay again to actually fix the issue elsewhere.

I just received extraordinary service at Master Tech today. I'm heading out on a roadtrip, and…read moreneeded to make sure my Rav4 Hybrid is road-worthy. Not only did Amy and Annie do everything possible to get me in and out before my ETD, they were both warm and funny and authentically welcoming. Ari and his team are knowledgeable, skillful, and compassionate. While handling my tune up they found and resolved many issues for me, and alerted me to additional issues that might wait until after I return. Ari took the time to go over in detail, with both photos and drawings, everything that they discovered, and how they fixed the most pressing problems. They even popped my rear bumper back into shape where someone had caught the edge. Ari was keenly present and patient while reporting his findings. He answered all my questions and made helpful suggestions regarding what might be the next priortiy to address when I am ready. I walked away smiling, feeling like I received so much for a super reasonable final bill. I am beyond impressed. I feel 100% safe driving across the desert and beyond, and am looking forward to the next time I visit Master Tech. The integrity and caring are truly heartening. I've found my forever mechanic.

I originally went to the Master Tech garage on the advice of a friend of mine that started working…read morefor Ari. He told me that Ari was really thorough. Little did i know that Ari thoroughly ripped me off. He initially told me via text that my bill for the work would be $1100 plus tax but when i arrived to collect my vehicle, the price was more: $1587.51 Ari explained that my van needed new software for the electric engine and of course Chryslar charged for the software but having called the dealership after, I learned that Chryslar didn't charge anything for new software, Ari charged me $495 for software and charged me for labor (an hour) which normally takes 15-20 seconds to upload. He told me that he had to replace the electrical harness to replace the broken hood latch switch. If I had the foresight to order the hood light switch on Amazon, it would have cost $35.00, Ari charged me $225.00 for this item. After paying for service, I noticed that even though supposedly doing a overall performance check, ($75) they didn't bother to air up one of my tires, leaving me in a lurch and having to get it done somewhere else. At the performance review, Ari explained the repairs still needed on my vehicle, these included two new tires, a tuneup, allignment, replacing the spark plugs and other maintenance stuff. Of course, Ari and his technicians could do all of these repairs. He said that spark plugs would cost $400. When I looked them up on Amazon, they were priced at $99.00. I won't take him up on his offer to do the work on my vehicle. Thank goodness, I didn't make another appointment with Ari! Don't read any of the positive reviews, they were written by owner Ari. If you notice, the positive reviews are only a paragraph in length, whereas the negative ones are longer to include all of the complaints. I noticed advertisements for Master Tech in our local newspaper. How many mechanics need to advertise their services? Only the ones that have alienated previous clients, only the ones that are beginning to see their over charging finally costing them their reputations. Santa Fe is a "word of mouth" town, Ari 's karma is finally catching up to him and unfortunately, to the rest of the technicians that work at his garage. I told my friend that he needs to find another job. Even though I had to pay through the teeth, and I felt like I had been scammed, the garage fixed my car. It really was a win/win.