I've lived in Santa Fe for more than 12 years. Over that time I've been to almost all of the repair…read moreshops here. Until I started going to Auto Angel I had multiple disappointments: inaccurate diagnosis, poor quality work, poor quality parts, work not finished on time, unwillingness to explain the underlying problem or solution, items missing from my car when I got it back. Since going to Auto Angel, and its the only shop I've been to in 5 or 6 years, I've had none of these problem. Dependable diagnosis and recommendations, and consistent high quality work. No problems! There are other pluses, including friendly staff, support for community activities and support for food drives. But the bottom line is that I've never been disappointed in the quality of the work. They are the best! MEB

The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

Johnny is the best! Responsive, fair, and great guy all around! Always willing to help!read more

Johnny is great! Had a pinch over the weekend and did a great job getting me back on the road!read more

Yes their expertise was excellent. Rates were fair. Friendly, thoughtful kind. The owner is often…read morein hand to lend assistance.have known this business for 20+ years . Very reliable.

I was traveling up the Turquoise Trail, and about 1/2 mile outside of Madrid, my SUV quit running…read more I had been having electrical issues for about 2 miles (instrument panel was lit up like a Christmas tree). I was lucky to coast into a parking lot. Towed to Santa Fe (driver was super) and was told that I needed a new alternator within 5 minutes. I was given an estimate, which I thought was very fair, and was promised a repair by noon the next day. I offered to take Uber, but Charlie insisted that he drive me to the Hilton Santa Fe, which was a 20 minute ride! The next morning I received a call telling me that someone was on his way to get me! When I paid my bill, it was around $80. less than my initial quote! Thanks B&G!! Karen in Daytona Beach.

Got a Subaru fixed to sell by them and it came back with a swapped out speedometer, which we didn't…read moreask for or were told about. I was made aware when the girl I sold it to asked why it's in kilometers. My girlfriend's dad said the next day, don't worry and gave us a discount to keep the swapped speedometer. This was so they could put the lower American speedometer in a wrx and sell it for more. Again we went in for a head gasket fix and they changed our fucking speedometer. Might be cheap but you'll probably end up having to repair the same issue later on.

We were traveling through Santa Fe and needed a brake issue fixed rather quickly. Not only did they…read moreget us in quickly, they truly made us feel welcome as I was there for a few hours with 3 young kids. They were so kind, gave our kids snacks, pens and paper, and were all around genuine and caring. We were able to drive home feeling safe and confident in our vehicle! We would trust them again and felt their prices were very fair.

Be aware of overpricing tactics. They refuse to service my vehicle because I questioned their…read moreridiculous prices on parts from Autozone. I advised that I can buy the same parts at Autozone for much less with a lifetime warranty. They then stated that they will not warranty the labor if I buy the same parts from the same establishment!! They are obviously price gouging on parts! Beware!! (The price difference is about $200.00)

Dudes did a great job adding an auxiliary transmission cooler to my forester CVT transmission.read more

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

We dropped our car off on Thursday morning, telling them that the engine code was P0017 and that it…read morewas an issue with the timing chain. We actually called them on Tuesday. So, called on Tuesday, told them about the code, and dropped the car off on Thursday. Thursday afternoon at 4, after hearing nothing, we call them. They say they won't be able to get to it until Monday because they aren't open on Fridays (no info on this on the website). Monday morning, "Ron," the "owner and manager" and also idiot, calls me to tell me that it will cost $10,000. He doesn't tell me what they diagnosed or provide any details. He tells me they called our warranty company, but that the warranty company probably wouldn't cover it. (The warranty company disagreed) I asked for a list of the repairs needed and how they knew it would cost 10,000 dollars. He could not and would not provide it. I asked him if they did an actual diagnosis or just looked at the codes. He said they "did a full diagnosis". The more I pushed back, the more stupefied Ron got (not a hard task to complete, stupefying Ron). When I asked him how he knew what a cam phaser was, he said they wouldn't do any work. Then he told me they actually had done no diagnosis and just looked at the codes. So, for 4 days, they had a vehicle, they performed no diagnosis, they had no idea if the P0017 code was a cam phaser or a solenoid. Ron said, "This is a common issue, and we always replace all parts." By Ron's admission, they gave me a 10,000-dollar estimate with no work done or assessment performed, just going off Ron's big gut. He did send pictures to my girlfriend when i had her call of the parts list (no verification it relates to my vehicle). Though there is a bigger problem that iin 2026. Ron doesn't know how to use an email. So, Ron (505-474-6515) is a scammy, garbage mechanic who takes advantage of people and lies to them. Do not trust them, do not bring your car here. Taking it to an abandoned parking lot will be a better use of your money than coming to this swamp pit. Anywhere would be better than Ron and his merry band of misfits.

I'd been going to SF Exclusive for many years when I lived in Cerrillos. They were always the best…read more I'm in AZ now but coming back soon to visit. I'm going to drop off my Element while there with a request to inspect and let me know what needs fixing and I'll be content knowing Exclusive took care of my Element.

Truly impressed by the integrity and kindness here. These guys didn't stop until my car was running…read moreperfectly. The resident kittens took my experience to a whole other level. A rare find for honest, high-quality auto repair.

I was visiting my parents in Los Alamos when on my way home my car broke down. My dad came to my…read morerescue and told me to take my car here to Jordan because he really loves this place...today was not even a day they were open and Jordan came in and fixed my car without us even knowing and called my dad to let him know we could pick the car up. This means so incredibly much to my family. Kind people still exist and this place is where. This isn't "just" any car shop. This is THE car shop. If you're thinking about using this car shop don't think about it, just do it. They DESERVE the business. They actually care about their customers.