Carlos is the most honest and caring mechanic in town (the work probably). This is a family run…read moreoutfit and they treat you as such. Family. I made the mistake of taking my truck in to a dealership for two simple services and they tried to charge over 3k for something Carlos fixed for $400. He is honest, true, and an incredible mechanic. He always comes out and explains the problems he's found and what should be done, then with integrity tells me if it's a must fix now or if I can get away with goin a few hundred miles if I don't have the funds. Then he fixed the truck unlike brand new. I recommend this company 100000 percent. Thank you Carlos! For everything!

Great service, responsive and nice folks! Very competent with Toyota vehicles. Reasonable priced.read more

Trusted auto mechanic in Santa Fe. They have been in…read morebusiness over 30 years Will do a free auto inspection, if you bring in a bag of food. The inspection is thorough and helps community food pantry.

The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

I'm so glad I took a chance on Pinkies! Johnny took my call on a Sunday, and was able to work on my…read morecar the next day. He also offered to tow it with his own truck if I couldn't get it started. I fully trust Johnny's competence and fairness. I was in and out with my repair in an hour, and had a coffee in the shop while I waited. He was meticulous about making sure I had all the information I needed, and emailed his work receipt, which is so helpful. He's transparent about what is going on and what he can do. It's easy to trust him and you will feel like you finally found that dream mechanic we are all hoping to find!

Johnny is the best! Responsive, fair, and great guy all around! Always willing to help!read more

Yes their expertise was excellent. Rates were fair. Friendly, thoughtful kind. The owner is often…read morein hand to lend assistance.have known this business for 20+ years . Very reliable.

I was traveling up the Turquoise Trail, and about 1/2 mile outside of Madrid, my SUV quit running…read more I had been having electrical issues for about 2 miles (instrument panel was lit up like a Christmas tree). I was lucky to coast into a parking lot. Towed to Santa Fe (driver was super) and was told that I needed a new alternator within 5 minutes. I was given an estimate, which I thought was very fair, and was promised a repair by noon the next day. I offered to take Uber, but Charlie insisted that he drive me to the Hilton Santa Fe, which was a 20 minute ride! The next morning I received a call telling me that someone was on his way to get me! When I paid my bill, it was around $80. less than my initial quote! Thanks B&G!! Karen in Daytona Beach.

Got a Subaru fixed to sell by them and it came back with a swapped out speedometer, which we didn't…read moreask for or were told about. I was made aware when the girl I sold it to asked why it's in kilometers. My girlfriend's dad said the next day, don't worry and gave us a discount to keep the swapped speedometer. This was so they could put the lower American speedometer in a wrx and sell it for more. Again we went in for a head gasket fix and they changed our fucking speedometer. Might be cheap but you'll probably end up having to repair the same issue later on.

Carlos and company are first-rate honest folks who know what they're doing. What a relief to find…read morea shop like this one. Highly recommend.

I had the hardest time finding anyone in my area to work on my 2004 Ford F-250 Super Duty 6.0…read morediesel. I threw a Hail Mary via yelp in the Projects section and one company ignored me altogether while another flat out told me they couldn't help me. Not only did Marcos answer me very quickly on Yelp, he kept me updated on the entire process every step of the way with phone calls and text messages. I was assured they were very familiar with the 6.0 engines, which was exactly what I needed. These guys even brought their flat bed all the way to Espanola to pick up the vehicle at a very reasonable price as it wasn't in running condition at the time. The truck was done in only 3 days, and that was even with having to get a part shipped in. The overall cost was fair, in fact it was great, and you can tell these guys love their work and have a great deal of interest in these trucks. They honored some of my additional requests as well. I'll be taking my Ford to them any time I'm in need of work and would highly recommend them for any vehicle. It is now one week later and my truck is running great, I'm very happy with their work.

Very knowledgeable and accommodating. Quick service and troubleshooting that was thorough.read more

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

We dropped our car off on Thursday morning, telling them that the engine code was P0017 and that it…read morewas an issue with the timing chain. We actually called them on Tuesday. So, called on Tuesday, told them about the code, and dropped the car off on Thursday. Thursday afternoon at 4, after hearing nothing, we call them. They say they won't be able to get to it until Monday because they aren't open on Fridays (no info on this on the website). Monday morning, "Ron," the "owner and manager" and also idiot, calls me to tell me that it will cost $10,000. He doesn't tell me what they diagnosed or provide any details. He tells me they called our warranty company, but that the warranty company probably wouldn't cover it. (The warranty company disagreed) I asked for a list of the repairs needed and how they knew it would cost 10,000 dollars. He could not and would not provide it. I asked him if they did an actual diagnosis or just looked at the codes. He said they "did a full diagnosis". The more I pushed back, the more stupefied Ron got (not a hard task to complete, stupefying Ron). When I asked him how he knew what a cam phaser was, he said they wouldn't do any work. Then he told me they actually had done no diagnosis and just looked at the codes. So, for 4 days, they had a vehicle, they performed no diagnosis, they had no idea if the P0017 code was a cam phaser or a solenoid. Ron said, "This is a common issue, and we always replace all parts." By Ron's admission, they gave me a 10,000-dollar estimate with no work done or assessment performed, just going off Ron's big gut. He did send pictures to my girlfriend when i had her call of the parts list (no verification it relates to my vehicle). Though there is a bigger problem that iin 2026. Ron doesn't know how to use an email. So, Ron (505-474-6515) is a scammy, garbage mechanic who takes advantage of people and lies to them. Do not trust them, do not bring your car here. Taking it to an abandoned parking lot will be a better use of your money than coming to this swamp pit. Anywhere would be better than Ron and his merry band of misfits.

I'd been going to SF Exclusive for many years when I lived in Cerrillos. They were always the best…read more I'm in AZ now but coming back soon to visit. I'm going to drop off my Element while there with a request to inspect and let me know what needs fixing and I'll be content knowing Exclusive took care of my Element.

Truly impressed by the integrity and kindness here. These guys didn't stop until my car was running…read moreperfectly. The resident kittens took my experience to a whole other level. A rare find for honest, high-quality auto repair.

I was visiting my parents in Los Alamos when on my way home my car broke down. My dad came to my…read morerescue and told me to take my car here to Jordan because he really loves this place...today was not even a day they were open and Jordan came in and fixed my car without us even knowing and called my dad to let him know we could pick the car up. This means so incredibly much to my family. Kind people still exist and this place is where. This isn't "just" any car shop. This is THE car shop. If you're thinking about using this car shop don't think about it, just do it. They DESERVE the business. They actually care about their customers.

I wish I could give more stars than 5 for the high quality service and support that Leonard…read moreprovided to me. My wife and I had driven to Santa Fe from St Louis for a memorial for her sister A problem developed with the transmission on Sunday, the day before we were scheduled to drive home. On Monday, Leonard listened with empathy to my tale of woe, and offered to help when he could, even with a multi-week backlog. Thank goodness there were multiple cancellations that day. Leonard and his team were able to diagnose a complicated problem that required several hours to repair. He communicated constantly with me, while we worried how much longer we would have to stay in Santa Fe. Leonard and his team completed the repair the next day, and we were able to drive home. A big thank you to Leonard and his team for such terrific support!

Went to PT today and they were great - dropped me off at work, competitive pricing for Santa Fe,…read moreand let me know that there was a small leak I didn't need to do anything about besides keep an eye on it. Couldn't be happier.